Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




80 posts

Master Geek


Topic # 115416 25-Mar-2013 15:40
Send private message

Hi all

Need some remote diagnosis from all you clever people!

Went to friends house today - she says her wireless has been abominably slow for the last week

She has a Linksys WAG200G wireless router.

On the router the following lights are lit:

Power / DSL / Internet

but the Internet 1 2 3 4 lights are not

Downloaded Speedtest app and tested wireless upload/download via iphone 4s n got:

download 0.06 upload 0.04 ping 81

going thru phone's 3G got:

download 2.96 upload 1.35 ping80


is the diagnosis that the router's had it??

cheers all

S

Create new topic
26197 posts

Uber Geek
+1 received by user: 5796

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 786717 25-Mar-2013 15:43
Send private message

LAN lights won't be on if nothing is plugged in.

You need to perform the basic fault checking process

- plug in a cabled connection to establish if that works
- change wireless channels and use something like inSSIDer to select the best channel

In an urban environment 2.4Ghz can be pretty useless these days due to congestion. You need to ensure you're using the best channel for the environment you're in.


19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 786718 25-Mar-2013 15:43
Send private message

What is the speed using a cable?

 
 
 
 


Try Wrike: fast, easy, and efficient project collaboration software
6116 posts

Uber Geek
+1 received by user: 209

Trusted
Subscriber

  Reply # 786719 25-Mar-2013 15:44
Send private message

Hi, firstly what do you get if you have a wired ethernet connection to the modem from a PC. What are the modem DSL connection stats from the router.

Cyril

2886 posts

Uber Geek
+1 received by user: 269


  Reply # 786721 25-Mar-2013 15:44
Send private message

What are the actual stats from the router for the internet connection?

It could be that they've been slowed down to dial-up speed for going over their monthly data cap.




BDFL - Memuneh
59999 posts

Uber Geek
+1 received by user: 11098

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 786786 25-Mar-2013 17:27
Send private message

A few notes (some covered already):
  • Disregard any wireless speed test for now
  • Restart the modem
  • Post the modem DSL stats
People will tell you about the modem stats. If they're bad then it could be the house wiring or the wrong type of connection to the ISP.

If there's nothing wrong with the DSL stats then plug an ethernet cable and run speedtest to the same server as before. If the speeds improve then most likely there's some wireless interference. Changing channels is a good start.







2352 posts

Uber Geek
+1 received by user: 276

Trusted

  Reply # 786799 25-Mar-2013 17:52
Send private message

As CYaBro said, it looks like they might've gone over their monthly data cap..




1818 posts

Uber Geek
+1 received by user: 341

Subscriber

  Reply # 787013 26-Mar-2013 08:29
Send private message

sonyxperiageek: As CYaBro said, it looks like they might've gone over their monthly data cap..


Got caught with this at a friend's house!!

3204 posts

Uber Geek
+1 received by user: 504

Subscriber

  Reply # 787025 26-Mar-2013 09:12
Send private message

linw:
sonyxperiageek: As CYaBro said, it looks like they might've gone over their monthly data cap..


Got caught with this at a friend's house!!


So get her to check her usage with the ISP.
Is her wifi secure?




Areas of Geek interest: Home Theatre, HTPC, Android Tablets & Phones, iProducts.

1462 posts

Uber Geek
+1 received by user: 132

Subscriber

  Reply # 787028 26-Mar-2013 09:20
Send private message

As per posts above !

might also pay to check if she has a wifi friendly cordless phone i.e. something thats not 2.4Ghz

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Amazon launches the International Shopping Experience in the Amazon Shopping App
Posted 19-Apr-2018 08:38


Spark New Zealand and TVNZ to bring coverage of Rugby World Cup 2019
Posted 16-Apr-2018 06:55


How Google can seize Microsoft Office crown
Posted 14-Apr-2018 11:08


How back office transformation drives IRD efficiency
Posted 12-Apr-2018 21:15


iPod laws in a smartphone world: will we ever get copyright right?
Posted 12-Apr-2018 21:13


Lightbox service using big data and analytics to learn more about customers
Posted 9-Apr-2018 12:11


111 mobile caller location extended to iOS
Posted 6-Apr-2018 13:50


Huawei announces the HUAWEI P20 series
Posted 29-Mar-2018 11:41


Symantec Internet Security Threat Report shows increased endpoint technology risks
Posted 26-Mar-2018 18:29


Spark switches on long-range IoT network across New Zealand
Posted 26-Mar-2018 18:22


Stuff Pix enters streaming video market
Posted 21-Mar-2018 09:18


Windows no longer Microsoft’s main focus
Posted 13-Mar-2018 07:47


Why phone makers are obsessed with cameras
Posted 11-Mar-2018 12:25


New Zealand Adopts International Open Data Charter
Posted 3-Mar-2018 12:48


Shipments tumble as NZ phone upgrades slow
Posted 2-Mar-2018 11:48



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.