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Topic # 151301 20-Aug-2014 17:54
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Hey there :)

We just recently upgraded from ADSL to VDSL at work. We run two networks - one for general staff, the other for production.

Spark sent a new modem, which is now set up and working perfectly for general staff use.

I also have a Cisco modem (capable of PPoE) I'm using for the production team, but it doesn't put out an internet connection - annoying. I've tried lots of possible combinations for settings but can't get it to work!!

Any ideas of what settings I need to use to get it to work?

Thanks heaps for your time :)

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  Reply # 1112280 20-Aug-2014 18:00
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Vlan 10 on the wan side?

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  Reply # 1112293 20-Aug-2014 18:19
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And make sure the service name is blank



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Geek


  Reply # 1112352 20-Aug-2014 19:37
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Hey runningman!

Thanks for the response. Can you give some more detail as to what you're meaning? Thanks :)

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  Reply # 1112363 20-Aug-2014 20:12
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You will need a router than can tag traffic on the wan interface with VLAN 10. Not all routers will have this function. Where you put the PPPoE username and password if there is a service name field make sure it is left blank

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  Reply # 1112367 20-Aug-2014 20:20
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conorseed: Hey there :)

I also have a Cisco modem (capable of PPoE) I'm using for the production team, but it doesn't put out an internet connection - annoying. I've tried lots of possible combinations for settings but can't get it to work!!

Thanks heaps for your time :)


Post your running config, how can we guess what you've done wrong.




Ross

 

Spark FibreMAX using Mikrotik CCR1009-8G-1S-1S+

 


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Geek


  Reply # 1112466 20-Aug-2014 22:03
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Hey :)

Runningman: Sorry I'm a noob. Can you explain what you mean by "You will need a router than can tag traffic on the wan interface with VLAN 10."


Spyware: Sorry about that. Noob to the forums.... Find the config I have been using on the Cisco below. 











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  Reply # 1112504 20-Aug-2014 23:19
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It isn't possible to read from the capture. We thought you had a real Cisco rather than a Linksys. If no vlan tagging capability your out of luck. Given you didn't even provide the model number not even possible to determine if has VDSL2 interface.




Ross

 

Spark FibreMAX using Mikrotik CCR1009-8G-1S-1S+

 


Speed Test


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  Reply # 1113015 21-Aug-2014 17:49
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What model number is your modem?

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  Reply # 1113019 21-Aug-2014 17:54
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conorseed: Hey :)

Runningman: Sorry I'm a noob. Can you explain what you mean by "You will need a router than can tag traffic on the wan interface with VLAN 10."


Spyware: Sorry about that. Noob to the forums.... Find the config I have been using on the Cisco below. 












Zooming in a lot, it seems the radio boxes are (*) PVC   ( ) ADSL   ( ) <something>,   are you sure that is a VDSL2+ compatible modem?

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  Reply # 1113104 21-Aug-2014 19:36
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nigelj:

Zooming in a lot, it seems the radio boxes are (*) PVC   ( ) ADSL   ( ) <something>,   are you sure that is a VDSL2+ compatible modem?


That's what I was thinking too, hence why knowing the model number would help.

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  Reply # 1113136 21-Aug-2014 20:14
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If all else fails I do have some VDSL modems hanging about, PM me with an offer (it'll be another Telecom modem) if you want one.




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