Geekzone: technology news, blogs, forums
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

3 posts

Wannabe Geek

Topic # 198819 23-Jul-2016 22:11
Send private message

I have recently bought a netcomm AC1200 modem as the standard spark one that was provided when I got fibre set up kept crashing everytime I had a video conference meeting at home (they sent me a new modem and it did the same,  it worked when I used my phone as a hotspot).


I have followed the instructions and can get the 2.4gHZ working but the 5G won't work and it won't work on my TV,  says it is connected to the router but connection to the internet is not possible.


I have gone onto spark website to set what settings I need for a third party modem and tried to follow them, but no joy




any thoughts from anyone in terms of what I am doing wrong.

Create new topic

This is a filtered page: currently showing replies marked as answers. Click here to see full discussion.

27423 posts

Uber Geek
+1 received by user: 6875

Biddle Corp
Lifetime subscriber

  Reply # 1597609 24-Jul-2016 09:08
Send private message

If you can't get 5GHz wireless working but the router is connected and 2.4GHz is working then I wouldn't expect to find any help on the Spark website. They provide basic connection settings, and it sounds like you're already connected.


What video conferencing solution were you using? It seems highly unlikely these days that a specific application or type of data could cause a router to crash.



Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:

Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:

Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:

Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Geekzone Live »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.