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362 posts

Ultimate Geek
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Topic # 224013 28-Oct-2017 17:28
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Hi all,

 

maybe the topic title is not the best choice but I am confident there are many others who had / have the same issue - maybe there is a solution out there?

 

In brief: I can access shared files stored on a NAS (D-Link DNS-323) and I can play video files (.mkv) saved on the NAS, from smart TVs (a Panasonic and a Samsung) or a new Panasonic Freeview Recorder (DMR-HWT260) but I cannot get the .srt subtitles to work. All video files have .srt file associated. If I play the video files from a PC (using VLC) then the subtitles appear as expected. I tried to replace the .srt with various other types (.sub, .scc, .ass, .xml, .vtt, .rt, svb) with no result. It seems the subtitles cannot get through the DLNA protocol??

 

But: if the Panasonic recorder makes a tv recording of a show with subtitles, I can turn subtitles on/off when I play the recording - even if I play it from a different device (like the Panasonic TV in the sketch below). The Panasonic TV sees both the NAS and the Panasonic recorder as DLNA network servers and can browse through the available files and can play them - but I can only get access to the subtitles for the recorded tv shows in the freeview recorder, no access to the subtitles saved on the NAS from any of the three devices (1x recorder + 2x TVs).

 

Is there any chance that I will ever be able to get this to work?

 

 

 

Here is the configuration of the home network:

 

 

 





mobo Intel DH55PJ, RAM: 4GB RAM, Nova-T 500 HD + Avermedia Trinity tuner card, Geforce 520 video, 120GB SSD Sandisk + 640 WD + 1000SG, Win7 Home Prem 64-bit, Media Portal 1.15.0; BTC 9019URF Cordless Keyboard, Panasonic 55" (HDMI cable), HTPC Case Silverstone Grandia GD05B.


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1873 posts

Uber Geek
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  Reply # 1891926 28-Oct-2017 17:48
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 Maybe not the best fix, but have you tried learning the language of the programme you're watching so that you don't require subtitles?


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Uber Geek
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  Reply # 1891927 28-Oct-2017 18:07
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It could be an issue with the DLNA server in your NAS...

 

Try running Plex / Kodi on your PC and pointing it at the content on your NAS, make sure all subtitle services are turned on in Plex/Kodi and see how you go.


 
 
 
 




362 posts

Ultimate Geek
+1 received by user: 3


  Reply # 1891942 28-Oct-2017 19:16
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there is no issue when accessing the video from any PC. Only when accessed from the smart TVs.





mobo Intel DH55PJ, RAM: 4GB RAM, Nova-T 500 HD + Avermedia Trinity tuner card, Geforce 520 video, 120GB SSD Sandisk + 640 WD + 1000SG, Win7 Home Prem 64-bit, Media Portal 1.15.0; BTC 9019URF Cordless Keyboard, Panasonic 55" (HDMI cable), HTPC Case Silverstone Grandia GD05B.


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  Reply # 1891957 28-Oct-2017 20:27
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maybe its the tv thats the issue? my WDTV will do subtitles most of the time by the T2200 wont


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  Reply # 1892046 29-Oct-2017 06:16
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I would suspect it's your Smart TV.

If the subtitles are embedded into the MKV and thus it's a single file does that work instead of having the srt subtitle file as a separate file in the same directory.
As I suspect what works is not when it's going over DLNA but when you mount a SMB / Windows share and you browse the filesystem of your NAS vs DLNA where twonky or a similar DLNA stack streams the content.
Hence why a single MKV vs MP4 or similar files may work
You can embed subtitles into a MKV as a separate stream in the single file vs MP4 which you can't.





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