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3 posts

Wannabe Geek

Topic # 230304 17-Feb-2018 19:43
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I cannot get my USB printer (Brother HL-2240D) to work on a Huawei HG659 as supplied by BigPipe—I'm on a BP fibre plan. Apologies in advance if posting to the wrong subforum*.


My setup is a MacBook Pro 2017 OS 10.13.2 :


System Preferences>Printers & Scanners>IP>
Protocol: HP Jetdirect - Socket
Use (driver): Brother HL-2240D series CUPS


The setup on the MacBook is all okay as far as I can tell. The correct drivers are installed, (since) the printer works when connected directly to the MacBook via a thunderbolt 3 port. However, when connected to the HG659 USB port I get


   ‘Unable to write print data: Broken pipe’


on the error log when I send a document to the printer.


Been bumping my head against this for a while without success; any software fixes gratefully received.






*FUG says I'm only to post to one subforum

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Doesn't know what he doin
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  Reply # 1959706 17-Feb-2018 20:10
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What application are you using to print? Can you make a blank text doc in TextEdit and print that?


Try this as well:

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Wannabe Geek

  Reply # 1959760 18-Feb-2018 00:24
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Thanks for the reply.


Was using the print queue (in system preferences) to print test pages.


Printing a blank doc in TextEdit does not produce anything.


Yup, have tried resetting the printing system and then setting up the printer again.

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  Reply # 1960305 19-Feb-2018 12:32
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Just a thought, but have you gone into the router settings interface and turned on "USB Printing"?  This is often set as off by default.



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  Reply # 1960362 19-Feb-2018 13:51
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this may be of some use


3. Select IP Printer on the Printer Browser.
4. Set the printer information as follows:
− Protocol: Internet Printing Protocol-IPP
− Address:
− Queue: printers/myHG659bPrinter


To be honest, I'd be more surprised if it did work reliably than didnt :-)



3 posts

Wannabe Geek

  Reply # 1960568 19-Feb-2018 20:11
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1101... thanks, that did it.


Clearly I had the wrong 'Protocol' and 'Queue' settings -- that HG659b manual (slightly different default IP settings to the HG659) really hit the spot.


Hoping your prediction re 'I'd be more surprised if it did work reliably than didnt' turns out to be false though :).



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