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965 posts

Ultimate Geek
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Topic # 230306 17-Feb-2018 20:09
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Hi guys,

Desperately trying to set up my vdsl connection with Voyager (waiting for ufb) using hg659.

It's Vodafone router I got from trademe 3.5 yrs ago and was used with bigbipe ufb with no issues.

Today, my vdsl connection was completed but I'm not able to connect to internet. There's sync stats on routers, that dsl is up and running.

I contacted voyager if something is wrong at there end, cs was mega supportive, and done all trouble shooting with me over phone.

He came to conclusion that's Vodafone firmware is playing balls and does not allow to select dsl type to auto while setting up settings.

So I thought I'd try new Vodafone firmware downloaded from Vodafone and routers gives me error for wrong firmware :(

I remembered that bigbipe released there's update too, so tried that and nothing. The same error.

So I wonder if anyone successfully updated their Vodafone hg659 before and what firmware they used.

I'm using

Hg659
Hardware: Very.b
Software: v100r001c206b013

Thanks.





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1960 posts

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  Reply # 1959718 17-Feb-2018 20:49
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Wouldn't it make sense just to configure WAN interface correctly rather than use auto. Only difference (excluding use of copper interface) between BP UFB and Voyager VDSL2 is the vlan tag.




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Ultimate Geek
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  Reply # 1959722 17-Feb-2018 21:04
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Spyware:

Wouldn't it make sense just to configure WAN interface correctly rather than use auto. Only difference (excluding use of copper interface) between BP UFB and Voyager VDSL2 is the vlan tag.



Yeah tried everything.

Seems like Vodafone firmware preventing modem to establish connection. Voyager requires an adsl mode set to auto or vdsl2, but there's no such field available at settings screen.

I got sync, they can see my sync, but modem can not establish internet connection.

So must next best - try different firmware,which fails :(




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  Reply # 1959724 17-Feb-2018 21:06
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It won't be a firmware problem though. How could it sync if it was. All VDSL2 connections are the same. If it works on one ISP it works on another.




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Ultimate Geek
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  Reply # 1959730 17-Feb-2018 21:20
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DSL synchronization status:
Up
Connection status:
Showtime
Upstream line rate (kbit/s):
22068
Downstream line rate (kbit/s):
63504
Maximum upstream rate (kbit/s):
22128
Maximum downstream rate (kbit/s):
63276
Upstream noise safety coefficient (dB):
8.8
Downstream noise safety coefficient (dB):
9.1
Upstream interleave depth:
0
Downstream interleave depth:
0
Line standard:
VDSL
Upstream line attenuation (dB):
0
Downstream line attenuation (dB):
0
Upstream output power (dBmV):
7.5
Downstream output power (dBmV):
14.5
Downstream interleave depth:
None
DSL up time:
0 days 0 hours 28 minutes 57 seconds




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  Reply # 1959733 17-Feb-2018 21:20
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That's my stats. Sorry about formating.

But no internet :(




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  Reply # 1959736 17-Feb-2018 21:35
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Captures of the WAN interface config would be useful.




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Ultimate Geek
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  Reply # 1959738 17-Feb-2018 21:43
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Service type: internet, tr069, voice
Connection type: ip routing ppp
Mru: 1492
Mss: 0
Nat: napt
Vlan enabled
Vlad id: 10
802.1p : 0
Ppp authentication: auto
Ppp trigger : always
User. ****
Password: ***
Ppp service: blank
Ip protocol: ipv4 + ipv6
Static dns: disabled
Ipv6: slaac




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  Reply # 1959746 17-Feb-2018 22:49
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All this stuff set up ok?

 

https://helpdesk.voyager.co.nz/index.php?/Knowledgebase/Article/View/32/23/setting-up-your-third-party-byo-router

 

I am interested in using my Skinny HG659 on Voyager.....

 

Hope you have success...

 

 





Gordy



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Ultimate Geek
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  Reply # 1959749 17-Feb-2018 23:01
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Gordy7:

All this stuff set up ok?


https://helpdesk.voyager.co.nz/index.php?/Knowledgebase/Article/View/32/23/setting-up-your-third-party-byo-router


I am interested in using my Skinny HG659 on Voyager.....


Hope you have success...


 



Yes. Followed that with no luck.

And my firmware does not match your second link.




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  Reply # 1959755 17-Feb-2018 23:26
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Make sure you are configuring WAN for the correct Link Interface (ADSL / VDSL / Ethernet).

 

 

Do you see "Access type: VDSL" as below.

 

 




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  Reply # 1959768 18-Feb-2018 06:29
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yitz: Make sure you are configuring WAN for the correct Link Interface (ADSL / VDSL / Ethernet).

Do you see "Access type: VDSL" as below.



Yes, modem shows access type vdsl. I deleted all other and recreated vdsl. No luck.




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  Reply # 1959769 18-Feb-2018 07:12
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If you still require another firmware. Spark had firmware for that modem. 

 

https://web.archive.org/web/20170313035631/http://www.spark.co.nz/content/dam/kb/private/attachments/35557/HG659V100R001C227B011_packet.bin

 

 

 

Defaults

 

IP: 192.168.1.254

 

Username: admin

 

password: admin




965 posts

Ultimate Geek
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  Reply # 1959778 18-Feb-2018 08:19
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jmp246:

If you still require another firmware. Spark had firmware for that modem. 


https://web.archive.org/web/20170313035631/http://www.spark.co.nz/content/dam/kb/private/attachments/35557/HG659V100R001C227B011_packet.bin


 


Defaults


IP: 192.168.1.254


Username: admin


password: admin



Thank you. But upgrade failed again :(

I also managed to set up my hg630 router.

Used wizard, as I cant login as admin and set up connection manually (maybe someone from bigpipe could remember admin user/password for that router, factory reset did not help). Anyway, same store with hg630. Dsl sync is up, but can't connect to internet. I can see all vdsl stats, connection just showing connecting.





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Geek
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  Reply # 1959789 18-Feb-2018 08:57
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Does your product type and hardware version match the below? I'm wondering if you have an HG659 or an HG659B below is an HG659.

 

 

 


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