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9795 posts

Uber Geek

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  #2007890 4-May-2018 15:28
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have you tried a different AP in the mix? ie remove all your network devices and try different ones to see if it is you own kit thats causing the issue?




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Ultimate Geek

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  #2007898 4-May-2018 15:31
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I have, I hooked up an old router running in AP only mode, and ran into the same issue. It's been on and off since November, and I've reset everything multiple times in that period. I then removed my router and switch from the equation by reflashing that router, and using it as a router and AP instead of my ERL and separate switch/ap.


 
 
 
 


'That VDSL Cat'
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Spark
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  #2007983 4-May-2018 17:24
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have you tried going back to basics and testing with a standard router/modem combo?

 

eg. hg659b





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 




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Ultimate Geek

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  #2007986 4-May-2018 17:32
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I haven't, as my network has been working for a couple of years with no problem previous to this one popping up. I also don't have access to an all in one. I do have an old DSL-526B laying around.

 

My brother in law used my equipment at his place for a few days while I was out of town with no problem on Spark when his got hit by lightening (there's a joke there someplace). It worked just fine at his house, with no connection issues. Once it was hooked back up at my house when he was done with it, the problems came right back.

 

I'll test reddit and the other sites more extensively this weekend, and see if it's better on devices other than my phone. I usually notice it most during the weekend, mostly because that's when I'm using the network most. I'm hopeful that it's at the very least better, I can actually upload from my phone now.


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  #2007993 4-May-2018 18:02
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just because something has been working doesnt mean something isnt wrong, try a different router, bigpipe could have made system changes that could have caused issues with your device. it may not be something they can roll back or fix bcause it could be sorting an issue out on their end.

 

you need to eliminate everything on your end.




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Ultimate Geek

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  #2008000 4-May-2018 18:05
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I have tried a different router, just not a different modem. I'm positive I'm far from the only person on bigpipe using a draytek 130 bridged.

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Uber Geek

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  #2008003 4-May-2018 18:11
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again that means nothing not being the only person. there are many things that it could be.

 

try an all in one and see if that work.

 

but it seems odd you are the only one on big pipe experiencing this.


 
 
 
 




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Ultimate Geek

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  #2008005 4-May-2018 18:14
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Again I don't have an all in one to do it and will not be going out and buying one just to test this.

If it was a problem with the modem, I wouldn't be the only one experiencing this like you keep saying.

I've tried a different router/AP/switch and it still happens.

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  #2008019 4-May-2018 18:41
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What is the actual sync rate and attenuation.

'That VDSL Cat'
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Spark
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  #2008055 4-May-2018 18:50
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Is it possible it was plugged in wrong when it got back?

Shard of metal over a pin causing a loopback on eth.
Dodgy ethernet cable?

I'm not recommending buying a new device. But when really weird things are happening its always best to to to basics. Test one by one till the common element is found.


I'm basically trying to encurage testing just the bigpipe network on a standard set up.

No point in messing with mtus etc if it turns out... Its a dslam port issue for example.




#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

 




481 posts

Ultimate Geek

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  #2008078 4-May-2018 19:17
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I've replaced all of the cables, with cat 6e cables when they were on sale at Mightyape (within the last two weeks or so), so it shouldn't be a cable (I had changed them one at a time prior to this thinking it could be). 

 

I had a close look at the ethernet port on the modem, thinking maybe there was something funky, but there's nothing stuck in it, or the reset hole. I ran it through without it being bridged, just to the computer, and the issue happened. I then upgraded the firmware (it was a few revisions out of date at that point), and it still happened on the new firmware.

 

The issue happened before and after I got the equipment back, but never happened when he had it. I had a good look at everything for a physical issue when I removed it, then when I got it back and was plugging everything back in. I've changed the phone cable, all of the ethernet cables, the router, the ap, and the switch. I would think if it was an issue with the modem itself, it would have showed up while he was using it. It was reset entirely before and after he had it, and I triple checked the settings when setting it back up (thinking I was just dumb).

 

The issue originally started with no changes to my network (at that point), and everything has been fully reset a few times since troubleshooting the issue. That's part of what makes it so frustrating. I'm really hoping BigPipe/Chorus are able to get the fibre installed, as that would eliminate the modem, and the phone line from the equation.


348 posts

Ultimate Geek


  #2008109 4-May-2018 20:13
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I see you have a ERL3 too, can you get to the DV130 to check connection link speeds ?
If you can't see the DV130 then setup NAT like this:
Click to see full size
In my case eth1 is on 192.168.0.x my main LAN is here
eth0 is on 192.168.1.x and here I keep DV130 and Radio link
I gave the DV130 a static IP so its easier to find (192.168.1.xxx)
The above allows you to see any device on eth0 on the way to WAN (modem)

If that is too hard, then reset the DV130 to router mode, connect computer login to modem get the diagnostics page
Then set back to bridge mode.

 

We could do with your Modem connection link speeds and any errors, attenuation etc to see if the problem is starting before the modem.

 

EDIT
Also set the address range for in my case eth0 (WAN)
commands here:

 

set interfaces ethernet eth0 address 192.168.1.1/24
set interfaces ethernet eth0 description 'Internet (PPPoE)'
set interfaces ethernet eth0 duplex auto
set interfaces ethernet eth0 mtu 1500
set interfaces ethernet eth0 speed auto

 

The above can also be setup with these commands:

 

set service nat rule 5000 description 'Clients on WAN side'
set service nat rule 5000 destination address 192.168.1.0/24
set service nat rule 5000 outbound-interface eth0
set service nat rule 5000 source address 192.168.0.1/24
set service nat rule 5000 type masquerade


9795 posts

Uber Geek

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  #2008116 4-May-2018 20:31
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you need to test with a basic setup, like an all in one to eliminate all your gear as the issue. something like the hg659 would be perfect because its something bigpipe support, and it will tell you if the issue with within your setup or outside your setup pretty quickly. then and only then can you continue looking into what it could be. at this stage no one know if the problem is yours or chorus' or your ISP's. way to many variables. need to eliminate them.


348 posts

Ultimate Geek


  #2008126 4-May-2018 20:38
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basic setup = just set the DV130 into router mode, hook up any computer via LAN and grab the diagnostics




481 posts

Ultimate Geek

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  #2008166 4-May-2018 20:45
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For some reason that's not allowing me to get into the modem, I'll have to reset the modem and hook it straight again after everyone has gone to bed, or before everyone is up tomorrow morning.

 

As for buying another piece just to test this out, I simply don't have the money, especially when this works just fine on someone else's network. No matter how many times you insist that's the way to do it. Not everyone has a bunch of modems and all in ones laying around.


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