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3461 posts

Uber Geek


  #2017879 17-May-2018 19:57
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Hi everyone,


long time reader, first time poster. I have a small IT company mostly serving residential customers. Been doing it for many years but only recently got interested in networking on residential level... From time to time, I get complaints that their home WiFi sucks, even when the customers are already using fibre.


I would like to provide better routers/WiFi as a service and want a solution that works on all kinds of connections, be it ADSL, VDSL, Fibre, or even RBI.


RBI 1 is very much locked to using a specific 3x? models of router (coffeebaron to confirm) 


For my own setup, I use Ubiquiti EdgeRouter Lite with Ubiquiti UAC-Pro to cover our shop. Home setup is more modest as we don't really need much and we've been happy with FritzBox 7390.


I used Ubiquiti Amplifi for the last few customers and so far very impressed with it considering the price. However, a few concerns...


1. What's the best way to use it for ADSL connections if I don't want to use crappy provider modems? What if there is no choice? Is bridge mode on the ISP router a viable option? 


For *any* type of connection simply use it in bridge / access point mode (i think amplify does this by default and doesnt route/nat inside it) 
Disable the wifi in the provided router, then plug your own access point into the LAN port, set it up accordingly. 


2. I've seen VDSL connections wired with both RJ11 plugs and RJ45 plugs. How come?


All new telephone services installed should be RJ45 plugs - an RJ11 / RJ45 only uses the centre blue pair for telephone/dsl. When the structured cabling system was invented using cat5+rj11+rj45, it was made so that RJ45 patch boards could carry ethernet data and dsl/telephone. An RJ45 outlet accepts an RJ11 plug and the centre blue pins will match up. Those pins were not used for 10/100mbit ethernet. 


I also assumed that if Chorus address checker says VDSL is available, it only takes a phone call to the ISP to sign up... however, had a customer today and we were told it would be around $400 to re-do the wiring. Huh? Might as well get the fiber instead, even though it might take longer... 


For VDSL to work well, it requires a filter to be installed on the line and a dedicated jackpoint installed in the house. Chorus I think provide records to tell the provider if a filter has been previously installed. Some ISPs will not sell a VDSL connection unless the filter has been installed due to the customer support issues if it doesnt work. 


3. When customers have analog phone lines and alarm systems, how do those work over Fiber? How would I connect them to a router that has no RJ-11 jacks? ATAs?


The alarm company will install an IP-Dialer module. The module continues to speak alarm language to the panel, while the other side of the module uses IP to talk to the monitoring company via the internet, instead of a dialup telephone line.  It replaces the telephone module. Another option is to use a cellular module. 


4. How come some providers work with Ubiquiti after updating the firmware and some require PPPoE username and password?


Not sure what the cause is of them not working with ubiquiti... can you elaborate?






Ray Taylor
Taylor Broadband (rural hawkes bay)

There is no place like localhost
For my general guide to extending your wireless network Click Here

5718 posts

Uber Geek

Lifetime subscriber

  #2018084 17-May-2018 23:10
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RBI connections are usually SIM locked to approved hardware; but there is some variation depending on which RBI reseller you use.

Chorus has spent $1.4 billion on making their xDSL broadband network faster and even more now as they are upgrading their rural Conklins. If your still stuck on ADSL or VDSL, why not spend $195 on a master filter install to make sure you are getting the most out of your connection?
I install - Naked DSL, DSL Master Splitters, VoIP, data cabling and general computer support for home and small business.


Cel-Fi supply and installer - boost your mobile phone coverage legally
Rural Broadband RBI installer for Ultimate Broadband and Full Flavour


Need help in Auckland, Waikato or BoP? Click my email button, or email me direct: [my user name] at geekzonemail dot com


668 posts

Ultimate Geek


  #2018088 17-May-2018 23:53
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4. How come some providers work with Ubiquiti after updating the firmware and some require PPPoE username and password?



If you talking about Ubiquiti Amplifi products, they needed a firmware up grade to support VLAN taging on the WAN port
Most ISPs require VLAN support for Fibre connections.

3461 posts

Uber Geek


  #2018131 18-May-2018 08:25
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Ahh right so in some cases you would want to disable the routing functions on the amplify and just use it in bridge mode or access point mode so that the routing, nat, dhcp etc would be done by the isp-supplied router

Ray Taylor
Taylor Broadband (rural hawkes bay)

There is no place like localhost
For my general guide to extending your wireless network Click Here

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