Help needed with TP-Link VR400

Forums › LAN (ethernet/Wifi/routers/Bluetooth) › Help needed with TP-Link VR400 - Spark ADSL

Frags

9 posts

Wannabe Geek
+1 received by user: 2

Topic # 240032 16-Aug-2018 10:35

Hey guys

Need a hand with the set up on this router as a friend bought one, and asked me to set it up.

Summary and details of my efforts so far!

Going onto a Spark ADSL (or ADSL2) connection.

In the manual set up, Telecom/ Xtra appears, but only wants PPPoA (not PPPoE which i thought it was meant to be on?)

Tried "Other" ISP and entered what I could - didnt work when used "user@spark.co.nz" and "password" as the setting

Any set up advice gratefully accepted!

Thanks! - G

wratterus

349 posts

Ultimate Geek
+1 received by user: 106

Reply # 2074376 16-Aug-2018 10:41

One person supports this post

The settings are all available from Spark's website..

For ADSL it should be PPPoA - Spark VDSL is PPPoE.

https://www.spark.co.nz/help/internet/set-up/non-spark-modem/

The built in auto-setup info generally works sweet on those TP-Links as long as you give it a username and password.

Frags

9 posts

Wannabe Geek
+1 received by user: 2

Reply # 2074399 16-Aug-2018 11:07

Excellent, might take a little more time and do it again. Are there any other settings other than the username etc needed?

wratterus

349 posts

Ultimate Geek
+1 received by user: 106

Reply # 2074402 16-Aug-2018 11:12

The modem should have the correct info built in, and any other settings you may need will be listed on that web page.

Frags

9 posts

Wannabe Geek
+1 received by user: 2

Reply # 2074420 16-Aug-2018 11:24

Thanks heaps!... cheers!

hio77

'That VDSL Cat'
8446 posts

Uber Geek
+1 received by user: 1816

Trusted

Spark

Subscriber

Reply # 2074423 16-Aug-2018 11:27

ensure your on 0.100 PPPoA, I'd manually type the details to ensure there isn't anything entered into the box that shouldn't be - EG invisible ASCII.

username and password aren't explicitly required to be exactly anything, long as it's a valid value.

Double check the "DSL" light is lit solid as otherwise your issue may be physical connectivity rather than authentication like your suspecting.

Set up ADSL on a non-Spark modem

VPI: 0
VCI 100
Multiplexing: VCMUX
MTU: 1500
Encapsulation: RFC 2364 (or PPPoverATM / PPPoA)
PPP username: user@spark.co.nz
PPP password: password
PPP auth type: PAP
PPP mode: Always on (dial on demand disabled)
Operating mode (ADSL2+): Auto or G.992.5 Annex A
Operating mode (ADSL2): Auto or G.992.3 Annex A

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