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34 posts


Topic # 245199 23-Jan-2019 12:49
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It appears that some change to Spark's wireless modem router (the rural broadband offering), now disables Chromecast devices from talking to eachother via the Google Home app.


I have a customer with two of the newer (round) Chromecasts that used to work fine with the same modem in the near past.


Despite resetting everything and then doing it all again while on the phone with Google's Chromecast help person, I have had to admit defeat!


She agreed that it is the "AP Isolation" setting that needs to be disabled. (also known as 'Client Isolation' or 'Guest Mode')


Google was willing to ring Huawei to get it sorted (ambitious!), as Huawei warn you in their introductory support phone message that modems are configured by the retailers (such as Spark),


Spark, in turn was only able to send me the generic How-to documentation - which confirmed that I had been unable to find this setting in their firmware on this modem - as its not there!




Go back to copper based ADSL: No


Get Spark to change their firmware: unlikely


Add an additional wifi access point for the home setup...




Any other ideas?





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  Reply # 2166169 23-Jan-2019 12:55
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  Reply # 2166235 23-Jan-2019 13:23
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Existing thread:





Thanks, but that thread kinda stalled without any real resolution..


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  Reply # 2166245 23-Jan-2019 13:28
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How about log into modem and disable AP isolation?

Voice gives context

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Ultimate Geek
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  Reply # 2166247 23-Jan-2019 13:29
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We have the B315-607 but with Netspeed.


I have a chromecast but I also have a unifi access point and it works well.


I dont use the B315 wireless as it appears to be failing as I get 900ms + pings to local devices.



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  Reply # 2166270 23-Jan-2019 13:53
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Last i checked, Client isolation is not enabled on spark firmwares.




I have reached out to our wireless and device teams to ask them to check this.

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Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.

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