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2 posts

Wannabe Geek


#258588 11-Oct-2019 14:46
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Hi there

 

I need advice and or help on my new Spark WiFi modem (delivered in the last week) ... we have three connections available .. the two standard secure connections on 2.4 and 5 GHz bands which I understand.

 

The WiFi connection from the new modem that I don't understand is an open connection that is unsecured. I have spoken to a few technicians at Spark about this but don't get an answer that makes sense. Has anyone come across this ? What should I do ?

 

I have connected to the admin page of the modem in the usual way but this open connection cannot be accessed or seen.

 

When I power the modem off ... I see all connections on my mobile phone and they are marked as 'Not in range' as is usual when you are not near to the WiFi source.

 

Thanks for any help

 

 

 

 

 

 


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'That VDSL Cat'
11736 posts

Uber Geek

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  #2358040 20-Nov-2019 15:50
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Give the modem a factory reset, will go away from there.

 

 

 

You can't actually use the open network FYI. it wont give data, it's isolated etc.





#include <std_disclaimer>

 

Any comments made are personal opinion and do not reflect directly on the position my current or past employers may have.


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