Hey guys,




I am trying to setup for a colleague a VDLS connection running into a Spark Modem then into a Grandstream GWN7000 Router (an access point is connected into the Grandstream router). I have followed the below guides from both Grandstream and the Spark support page but I do not appear to be able to get a connection to the internet. 




Bridge on HG659B



  1. Login to your the HG659/HG659b interface.
  2. Click Internet from the top menu
  3. Click Internet Settings from the left menu
  4. Locate and select your connection type 


    • VDSL connection: INTERNET_TR069_VDSL_VID_10
    • Fibre connection: INTERNET_TR069_ETH_VID_10
  5. Click Edit
  6. Change the following settings:


    • Service type: Tick only INTERNET (ensure both TR069 and Voice are unticked)
    • Connection type: Bridged
  7. Click Save
  8. Click OK at the warning message




On the Grandstream Router I then do the following:



  1. Connect the cable between the LAN port of the HG659/HG659b and the WAN port of the third party router
  2. Configure your third party modem setting by completing the following steps:



    1. Configure the WAN connection settings on your 3rd party router:
      Note: if you require help with this part please refer to your router's vendor for support.


      • PPPOE username: user@xtrabb.co.nz
      • Password: password
      • Turn off VLAN and 802.1P
    2. The HG659/HG659b uses the IP address range 192.168.1.x/24 by default.
      To avoid conflict, to another IP address range. i.e. 192.168.3.x/24



From here I do not get a connection to the internet. Am I missing a step here?


If you could please assist it would be much appreciated.


Thanks heaps !