Configuration of Hauwei DN8245X6-10 for FibreMax One NZ

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Saap286

35 posts

Geek

#3366932 23-Apr-2025 21:50

Quick update - so apart from the cluster that is OneNZ not being able to run a bath let alone a business, and seemingly not being able to co-ordinate with Chorus (I was 300/100, then 900/500, then back to 300/100 and now back to 900/500 - all in 2 weeks. So that was fun.

More positive news:
1. Wife's new M4 iMac pulls 900-1GB easily about 15 m away from the router as the crow flies through a wall and some pots and pans in a pantry. Have to say - the M4 is one impressive bit of kit.

2. I pull about 1Gb, give or take, with a USBC - Ethernet adapter. Useful if I'm downloading a large file.

3. Streaming from eg BBC iPlayer is vastly improved - goes straight to hi def without buffering etc - no idea why it should be - but it is.

So thanks again @MaxineN - no need at all to buy a new router. DN8 works fine.

Internet provider? that's a different story. I see you use quik Max - not for me obviously - but figuring you know who's who in the zoo - how are their parent company in Timaru?

Oh - separately - Kogan working all fine now. Short codes are fine, I even get live transcription of visual voicemail. That is pretty cool.

So thanks for that - very much appreciated.

MaxineN

Max
1761 posts

Uber Geek

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#3366933 23-Apr-2025 21:56

I think the man himself should answer that @saf ;)

It's all the same network, it's just do you want to pay for phone support and have the option available for VoIP?

The Discord community (if you're into that) are full of helpful people like me.

Quic has had a ton of growth and it outgrew their expectations. They've also learned a lot and I could recommend them if you're interested in learning and being supported by like mind individuals such as myself. They also do step in when required and are proactive.

But I also say, if it ain't broke don't fix. Your connection with One NZ isn't broken.

Ramblings from a mysterious lady who's into tech. Warning I may often create zingers.

I use quic. They're a great ISP for techies. Use my referral I get money off my bill! You can get the setup fee waived too via this code when you order! R177510EBNVXP

Saap286

35 posts

Geek

#3366942 23-Apr-2025 22:23

Thank you

Ummm - well true enough it ain't broke ... at the moment.

I'm just waiting for the next omni-shambles. Only a matter of time.

I'd change providers just to get through to a NZ/ Australian tech, and not have OneNZ's awful hold music driving me nuts.

Don't need VOIP (does anyone even have a plug in phone anymore? ) - h/w phone support would be useful.

A few extra $ to save hours trawling around Discord when I hit a snag? - that is worth it too me.

Then again - I should probably educate myself at some stage.

Thanks for all your help. You really are great.

I'll look forward to hearing from the boss cocky himself.

Cheers
S.

saf

153 posts

Master Geek

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Vetta Group

Subscriber

#3366959 24-Apr-2025 06:13

Saap286:

Internet provider? that's a different story. I see you use quik Max - not for me obviously - but figuring you know who's who in the zoo - how are their parent company in Timaru?

MaxineN:

I think the man himself should answer that @saf ;)

I have been summoned! 🙌

In terms of the core network, Quic and Vetta operate on the same core backbone network (AS64073).

Quic is our self-service tech-savvy brand, with no formal support, but does give you the ability to self-diagnose your connection through ONT testing, authentication logs and the like, and the ability to self-lodge faults to the LFC if you need a tech to pay you a visit.

Vetta Online is our full-service ISP, which while operating on the same network, depending on the connection, you could be terminating onto different equipment. In terms of a service delivery, you maintain the same functionality as what's available with Quic, just with a bit less verbosity on authentication log datapoints, and no access to the tech-savvy Quic Discord community.
Of course this brand does come with more services that you'd expect from a telco, such as phone services and online presence services, and is backed by our support teams based our of our Timaru and Christchurch offices who are available via email/ticket and phone - or heck, even in person depending on the circumstance.

@MaxineN is right in that "if it ain't broke, don't fix it" for if you are happy with your current provider, however there is of course value in knowing that you've got the right support there to help you if things to go awry, whether that be akin to Quic's community-led approach, or a local kiwi support team. No-one likes being offline for an extended period of time, or told to turn things off and on again (even if that does help!) 😆

Hope this helps with you making an informed decision!

My views are as unique as a unicorn riding a unicycle. They do not reflect the opinions of my employer, my cat, or the sentient coffee machine in the break room.

Saap286

35 posts

Geek

#3367105 24-Apr-2025 11:25

@saf,

Thanks for appearing and talking the time to reply in detail. Very much appreciated.

I'll sign up with Vetta in due course.

For no better reason than Vodafone has consistently given me the shits, I really dislike their client interface, and I like being able to talk to someone with a NZ/AU accent if I really need to - and without feeling like I am in an episode of Black Mirror. Spend is more or less the same - so why not.

I'd go the Quic way - but doubt I have the heartbeats left to spend them on my own tech support.

Cheers
S.

ps - @MaxineN has been incredibly helpful and patient with me here. Makes a very welcome change.

Thanks again Max.

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