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7 posts

Wannabe Geek


Topic # 5226 10-Oct-2005 17:25
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I have the Canon IP90 with a Kensington BT adapter. The adapter uses the Widcomm drivers. I'm having trouble with bidirectional communication. I can print with no problem but, I can’t get any info from the printer (i.e.: ink levels etc). I've checked the bidirectional printing box, and checked all of the appropriate boxes in printer properties. Can anyone help?

Athlon64 notebook
Windows home xp sp2
Canon ip90 w/bu10 internal adapter
Kensington BT dongle

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Reply # 21250 10-Oct-2005 17:40
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Welcome to Geekzone... Are you sure this is supported? I think the Bluetooth HCP (Hardcopy Printing) profile is for output only. Unless it uses the SPP (Serial Port Profile), in which case the printer would have to support this kind of feedback over serial ports...







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Wannabe Geek


  Reply # 21532 14-Oct-2005 15:58
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Thanks!! GREAT Site!!!! The techs at Canon think its a windows problem. Any thoughts?


From Canon:
Category : Bluetooth
Description : Printer does not operate

1) To print via Bluetooth communication, the software installed in the computer must support printing via Bluetooth communication.
Confirm that the software installed in your computer meets one of the following conditions:

Windows:
- Windows XP Service Pack 1 or later, with Microsoft "Support for Bluetooth Wireless Devices"

(Memo) Depending on the Microsoft "Support for Bluetooth Wireless Devices" version, bi-directional communication may not be supported.
In such a case, uni-directional communication is done, and the function displaying the printer status on the computer is not available.

 
 
 
 


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Wannabe Geek


  Reply # 21588 16-Oct-2005 20:11
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Ok here is your solution:

First of all I have a linksys bluetooth adapter and I had installed the linksys cd which is a no no. I found on microsoft's web site that some devices would not work after upgrading to service pack 2 and it said to try and install windows drivers instead of the ones that came with the device. So I went ahead and uninstalled the linksys driver to the adapter in device manager and then had it look for new devices. It then found the adapter and this time I told it to install the drivers automatically which it did and it gave it some microsoft drivers this time around.

there were some instructions on canons web site on how to install the printer using windows xp but of course it didnt work because its not compatible with the linksys bluetooth configuration wizard and what not. these instructions were for the xp way of installing the printer.

so my advice is uninstall all your software/hardware for your bluetooth adapter and start from scratch.

1. install your adapter from scratch using the xp auto hardware install wizard and let it install xp drivers. dont use the software that came with your adapter.

2. then follow the directions from canons web site to the T. which can be found at the following address: Make sure for the initial install of the printer you use the usb cable first then remove and finish the directions.

http://alpha02u.c-wss.com/inc/ApplServlet?SV=WWUCA900

3. once you finish with those directions you should be good to go and be able to see two cannon printers in your printers folder. rename the usb one to usb and make sure it goes grayed out when u disconnect the cable. rename the other to cannon bt or something so you know which one is which later on.

4. now you should be able to print and see the bidirectional communication going on and see the status of your ink and so on.

Good Luck and if you have any problems just let me know.

Is.
C&A Computer Services
www.cacrs.com




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Wannabe Geek


Reply # 21971 25-Oct-2005 15:50
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Thanks for the reply! Im sorry to say it didn't help. Im still getting the message "printer not responding"

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Wannabe Geek


  Reply # 21973 25-Oct-2005 15:56
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You need to uninstall everything and start from scratch. Did you do that first before following the steps I gave?

I had to reinstall the printer on two different machines recently and had no problems with either of them.

Let me know how you went about the install so I know the steps you took.

Is.



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Wannabe Geek


  Reply # 22264 28-Oct-2005 20:49
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Hi again! I’m using the Kensington USB Bluetooth adapter(software not installed) and windows can not find the driver for it. I’ve poked around the net for the generic driver with no luck. Thanks

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Wannabe Geek


  Reply # 22278 29-Oct-2005 05:31
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you may be able to get the driver off the install cd. instead of letting it run automatically right click on the drive in my computer and then choose explore. when you get the list or icons of folders look for a drivers folder. if there is one then look inside and see if you have one for the windows you are running. if so, exit out and go back to the windows found new hardware and point it to that folder. that should install just the driver for the drive. once you complete that follow the previous directions i gave you in the earlier posts.

if you dont have any drivers folders which i really doubt that you wont have them you can always go to the website of the adapter and download it.

hope that helps and keep me posted.

Is.



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Wannabe Geek


  Reply # 22370 31-Oct-2005 17:08
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I'm using a fresh install of XP Home, and printer software. I could not find the XP Bluetooth driver anywhere. The kensington's site was no help at all. Thanks

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Wannabe Geek


  Reply # 22380 31-Oct-2005 19:30
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What is the make and model of the BT adapter you are using? Windows couldnt install it at all?

Dont give up! You can get it going just be patient and we can get it to work out for you!

Is.



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Wannabe Geek


Reply # 22501 3-Nov-2005 05:48
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I'm using the following set up:

Windows XP Home
Kensington BlueTooth adapter 2.0
Canon IP90 Printer w\ canon bu10 bluetooth adapter
Thanks!

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Wannabe Geek


  Reply # 23066 12-Nov-2005 10:21
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What happens when you install the adapter using the supplied disk? Are you able to get that part going at all?

Is.



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Wannabe Geek


  Reply # 23931 27-Nov-2005 16:41
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When I use the supplied cd, it installs the widcomm drivers. I then can print unidirectional.
Thanks
E.

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Wannabe Geek


  Reply # 23938 27-Nov-2005 19:58
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ok what you need to do is uninstall the software for the adapter, next go into the device manager by going to start, right click on my computer, then properties, then click the hardware tab, then press device manager, then click on bluetooth devices, then look for your adapter, then right click, then click on uninstall, then when its done uninstalling go to the top of the windows and choose action, then scan for hardware changes, then it will look for the adapter and should pop up with a window to install the new found hardware, when this happens choose install hardware automatically. it should then install it with the windows drivers.

let me know if you are able to finish all of these steps before we proceed. especially the last part where it reinstalls with the windows drivers.

Is.

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Wannabe Geek


  Reply # 23939 27-Nov-2005 20:13
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FYI...

When you use the windows drivers for your bluetooth adapters instead of the cd that came with your adapter some other more important bluetooth devices wont work with the windows drivers. Windows uses only a few what they call services and some bluetooth devices use more services than what windows supplies. I have found this out when I installed my Jabra BT800 headset to my pc. I wanted to use the headset as a mic and headphone and under the windows xp sp2 drivers it wont work as well as it does when using the drivers and software for my linksys bluetooth adapter. Under windows the headset only uses audio and under the linksys software you are able to use it as a mic and headphone. so, i figured ok does it really matter if i cant see how much ink i have on my cannon ip90 printer which i dont use as much on my desktop or not. in my case it didnt so i am now using the linksys software and drivers and i am able to use both the headset and printer at the same time. it seems that not all devices are totally compatible yet with all bluetooth adapters and some adapters are not fully compatible with some devices. so, you really need to experiment with both ways to see which works out better for your individual needs.

Now in the case of using two devices such as the headset and the printer on a laptop which you may want to do as well i would recommend using the drivers and software that came with your bluetooth adapter so that all devices have a better chance at working properly. you will definately have to carry around an extra set of printer cartridges because you wont know if you are about to run out from the cannon ip90's messages. you will just have to deal with the one way communication of your printer till someone at microsoft or cannon figures out how to make some type of standard bi directional support for this printer. until then good luck.

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