Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




3 posts

Wannabe Geek


Topic # 55473 5-Jan-2010 13:37
Send private message

Help! I have a simple 2 computer network at home sharing an ADSL router/4-port +wireless switch, currently not using wireless. Lately, when I am attempting to download a file (such as the ITunes update), the download will stop (freezing where it is) and the internet connectivity from that computer can only be fixed with a reboot. The other comptuer in teh house continues to work fine.

Downlaods (and heavy traffic apps such as youtube) have the same problem on bothg computers. I called the Xtra Help Desk and they found nothing wrong, even told me I had a fast connection. I have a hard wired ADSL splitter in the house (as I have a monitored burglar alarm and Sky).

The Xtra Tech suggested there was a problem on the actual computer. I have since done an OS reload (clean build) on one of the computers and while it is running quicker now (there was a lot of rubbish on it) the download problem still occurs. Both computers running Windows XP Home SP3.

I have also swapped out my ADSL Router/Modem from the 6-year old PureTek to the Thomson Model that Telecom are issuing, no difference, although I had been emaning to do this for a while as this old one needed constant rebooting.

Create new topic
4154 posts

Uber Geek
+1 received by user: 54

Moderator
Trusted
Subscriber

  Reply # 287164 5-Jan-2010 14:10
Send private message

Do you have the latest drivers for your NIC's? Have you changed to wireless and still had the same problem?



3 posts

Wannabe Geek


  Reply # 287167 5-Jan-2010 14:37
Send private message

Same problem with Wireless, my NICS are on board so will need to dig out my manuals to see where thay are sourced from.

 
 
 
 


3085 posts

Uber Geek
+1 received by user: 509

Trusted

  Reply # 287278 5-Jan-2010 21:52
Send private message

I would say its probably the modem.




Ray Taylor
Taylor Broadband (rural hawkes bay)
www.ruralkiwi.com

There is no place like localhost
For my general guide to extending your wireless network Click Here




8019 posts

Uber Geek
+1 received by user: 385

Trusted
Subscriber

  Reply # 287399 6-Jan-2010 12:17
Send private message

raytaylor: I would say its probably the modem.


Hmm he said he had the same problem with both the Thompson and and older Puretek modem/router he has.


I'd probably double check the machines don't have a virus/malware with Microsoft Security Essentials and Malware Bytes.


If that doesn't turn up anything a process of elimination perhaps... 


Unplug everything from every phone jack leaving only the new modem/router connected, hook up a single machine to the modem/router do you still get the problem?


Try a linux live boot cd on that machine, still get the problem? etc






3 posts

Wannabe Geek


  Reply # 294826 31-Jan-2010 11:05
Send private message

I finally got around to unplugging everything and guess what, when I unplug the alarm monitoring connection, both my phone and ADSL die! I have a hard wired splitter and filter and it appears the alarm tech has patched into the phone connection before the splitter. I will get him around to change the connection. Does this eman that when the alarm sytem is polled that would kill my ADSL connection?

25464 posts

Uber Geek
+1 received by user: 5271

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 294832 31-Jan-2010 11:22
Send private message

mpwilson: I finally got around to unplugging everything and guess what, when I unplug the alarm monitoring connection, both my phone and ADSL die! I have a hard wired splitter and filter and it appears the alarm tech has patched into the phone connection before the splitter. I will get him around to change the connection. Does this eman that when the alarm sytem is polled that would kill my ADSL connection?


An alarm needs to be hooked in after the splitter. If it's hooked in before it will be the cause of ADSL drops every time it grabs the line.

1902 posts

Uber Geek
+1 received by user: 120

Trusted

  Reply # 300979 22-Feb-2010 13:24
Send private message

raytaylor: I would say its probably the modem.

If rebooting the computer fixed the problem then that computer may be faulty. If you are sure there is no virus then I would try plugging in a new network card. But do check for viruses because the Wifi should not have the same problem if its a hardware issue (unless its a problem with the motherboard).

Also check that you are using the correct ADSL jackpoint, there should be only 1 jack that isnt filtered. All the phone jacks should go through the alarm and filter, so the ADSL jack is dedicated for the ADSL modem and doesnt have any phone.




Qualified in business, certified in fibre, stuck in copper, have to keep going  ^_^

Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vodafone TV — television in the cloud
Posted 17-Oct-2017 19:29


Nokia 8 review: Classy midrange pure Android phone
Posted 16-Oct-2017 07:27


Why carriers might want to embrace Commerce Commission study, MVNOs
Posted 13-Oct-2017 09:42


Fitbit launches Ionic, its health and fitness smartwatch
Posted 12-Oct-2017 15:52


Xero launches machine learning automation to improve coding accuracy for small businesses
Posted 12-Oct-2017 15:45


Bank of New Zealand uses Intel AI to detect financial crime
Posted 12-Oct-2017 15:39


Sony launches Xperia XZ1, a smartphone with real-time 3D capture
Posted 11-Oct-2017 10:26


Notes on Nokia’s phone comeback
Posted 10-Oct-2017 10:06


Air New Zealand begins Inflight Wi-Fi rollout
Posted 9-Oct-2017 20:16


The latest mobile phones in perspective
Posted 9-Oct-2017 18:34


Review: Acronis True Image 2018 — serious backup
Posted 8-Oct-2017 11:22


Lenovo launches ThinkPad Anniversary Edition 25
Posted 7-Oct-2017 23:16


Less fone, more tech as Vodafone gets brand make-over
Posted 6-Oct-2017 08:16


API Talent Achieves AWS MSP Partner Status
Posted 5-Oct-2017 21:20


Stellar Consulting Group now a Domo Partner
Posted 5-Oct-2017 21:03



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.