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68 posts

Master Geek


Topic # 8226 14-Jun-2006 13:29
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I have just tried to hook up a DSL-G604T Wireless ASDL Router to my Telecom Broadband, and am having a number of difficulties.  I have followed the instructions on the settings you are supposed to enter etc. but I can't seem to connect to the internet.  When i turn the AP on it outputs a signal fine - but I can't connect to it.  I can't connect via the ethernet port to access the internet on my desktop either! Help anyone? Do I need to make some changes to some settings?? - help would be greatly appreciated!!


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Reply # 38475 14-Jun-2006 13:46
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Can you access the router management interface across ethernet? Generally it is on 10.1.1.1 user/password: admin
From the management interface you can see what the router is doing i.e. connected to exchange, connected to internet
Don't forget your username for broadband must be [xtra username].xadsl@xtra.co.nz

Is your PC setup on the network connection to 'obtain IP address automatically'.





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68 posts

Master Geek


Reply # 38478 14-Jun-2006 13:52
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Yep - I do have access to the management interface.  I set the username and password correctly - and the desktop is setup to obtain the IP address automatically.

In the status section of the interface it basically says that nothing is connected!

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Reply # 38486 14-Jun-2006 14:10
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Tokes: In the status section of the interface it basically says that nothing is connected!


I would say that is your problem. Do you have a line filter on the wall phone socket? Do you have the router plugged into the correct socket on the line filter?




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Master Geek


Reply # 38490 14-Jun-2006 14:36
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Yes - I do have the unit plugged into the correct socket.  I can swap this router with my original wired ASDL box - plug that into the PC and it works fine.  I wouldn't think that the two should be that different (wired parts of the unit anyway!). 

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Reply # 38495 14-Jun-2006 14:50
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Ok, well logic would say that your doing everything right which means that you possibly have a stuffed router. I have the same router as you and all I did was put in the username/password, plug it in and off it went.




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68 posts

Master Geek


Reply # 38498 14-Jun-2006 15:10
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Yeah - something dodgy is going on.  I just set my AP to be encrypted (just WEP - trying to see if it works), but each time I apply the changes, then power cycle the unit - it says that it is no longer secure.  The settings aren't holding - so I think something might be funny with the router!

3g

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Reply # 38510 14-Jun-2006 16:29
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If it's a Telecom/Xtra wireless router, then yes - there is something funny with them.

I installed one at the weekend and found it to be very troublesome.
Because I was installing it for a friend (and not myself), I actually used the supplied installer and followed the instructions - rather than jumping in and manually configuring it.

After the "installation was complete", I found that it had ignored my WEP settings and swapped to using WPA.
When I went in manually  (and adjusted the SSID and swapped it back to WEP), I found that it wouldn't hold the settings between restarts. From memory I kept hitting "Apply" a few times after I changed each setting and that seemed to help!



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Master Geek


Reply # 38522 14-Jun-2006 17:16
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To get the settings to stick - I found the best this to do is (after hitting apply) - is to go to the Status - System - and then hit Save Settings and then on the same page reboot the Router.

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