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  Reply # 561959 27-Dec-2011 19:46
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zigibogido: It was set to Automatic but i changed it to G.DMT and now the dsl light is solid but the internet indicator is completely unresponsive


have you setup the modem? key in the username/password etc? 







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  Reply # 561960 27-Dec-2011 19:48
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yeah i've done all that

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  Reply # 561961 27-Dec-2011 19:48
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Sorry what do you mean by the internet indicator?

please note: G.DMT is forcing your modem to ADSL1 rates (maximum speeds of 8 Mbit/s) so your speeds will be a lot lower, but it is good for troubleshooting DSL faults






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  Reply # 561962 27-Dec-2011 19:51
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there's a light next to the dsl light that says internet under it and it's not doing anything

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  Reply # 561963 27-Dec-2011 19:57
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zigibogido: there's a light next to the dsl light that says internet under it and it's not doing anything


i think that just means you modem is not connected to your ISP 

double check all the settings? check the log/diagnostics?

edit: i think the color change to 'red' if it fails to authenticate 





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  Reply # 561973 27-Dec-2011 20:26
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So when you plug the old modem in it syncs up and you can surf the net fine?

When you plug the linksys in are you using the same line cords that you use with the old one? Or plugging in new line cords?
I would use the old line cords with the new modem as you know that they work as they are syncing up on the old modem.
If it doesnt sync with the old line cords on the new modem then I would just say the modem is no good. Take it back and get a new one.



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  Reply # 561975 27-Dec-2011 20:41
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it's not the chords that are the problem, i just checked and the modem is sending off a connection as my psp, ipod touch and ps3 can detect the connection but just can't connect to the internet if you get what I mean

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  Reply # 561989 27-Dec-2011 21:43
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Yes i get what you mean. What you are saying is the local LAN is fine but you cant get on the net as the adsl wont sync up.
The modem part of it could still be faulty. All im trying to do is eliminate things. If you use a line cord that you KNOW adsl will sync up on then you can look soley at the modem. Whether it is in the set up (but there are only a couple of settings that will stop it syncing and they are generally set from factory so I wouldnt think that is the problem), or if it is the hardware.

So, make sure the line cord is not the issue by using the line cord from the old modem that syncs up.

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  Reply # 561998 27-Dec-2011 22:02
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zigibogido: yeah i've done all that


My guess is that the credentials on the WAN interface are not correct.




Ross

 

Spark FibreMAX using Mikrotik CCR1009-8G-1S-1S+

 


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  Reply # 562026 28-Dec-2011 00:37
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I'll take a stab and say the VCI and VPI are incorrect.

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  Reply # 562037 28-Dec-2011 06:57
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If the DSL light comes on but PPP doesn't authenticate there is basically a 99% probability you've got your DSL settings (VPI/VCI/username/password) incorrect.


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  Reply # 562042 28-Dec-2011 07:54
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You may wish to have a look at this thread I started a few weeks ago:

http://www.geekzone.co.nz/forums.asp?forumid=66&topicid=94413

I have not sorted my problem and it's a PITA. I know your model is different to mine but have researched this further via google and I find that it's a widespread problem with Linksys routers and they are widely regarded as being POS gear. I also know this doesn't help you but you are not alone.

I am thinking of taking mine back to DSE under warranty but I'm struggling to know what to replace it with, given that I also had a problem with a Netgear router that I bought new before the Linksys and had to return that too.

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  Reply # 562077 28-Dec-2011 09:37
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so you ARE getting DSL? as in the light isnt flashing any more? If the internet light isnt coming up then you havent put in your details properly like everyone else said.

Encapsulation: PPPoA
Multiplexing: LLC
VPI: 0
VCI: 100
Modulation: Multimode

Then just put in your isp details (username and password) and you will be away.

(Correct me if im wrong fellas lol)

Thats from looking at the menu on an old linksys I have (wag200g)



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  Reply # 562090 28-Dec-2011 10:07
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Thanks guys, I finally got the sucker working, i just had to input some old settings from my older modem and play around with some of the channel options, thanks again!

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  Reply # 562161 28-Dec-2011 14:56
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chevrolux: so you ARE getting DSL? as in the light isnt flashing any more? If the internet light isnt coming up then you havent put in your details properly like everyone else said.

Encapsulation: PPPoA
Multiplexing: LLC
VPI: 0
VCI: 100
Modulation: Multimode

Then just put in your isp details (username and password) and you will be away.

(Correct me if im wrong fellas lol)

Thats from looking at the menu on an old linksys I have (wag200g)


You should use vc-mux rather than llc


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