Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


6 posts

Wannabe Geek


Topic # 95397 2-Jan-2012 14:10
Send private message

Hello, Geekzone forum

Well i just purchased a Linksys E2500 got home put the installation CD in connect the modem to the router and then used an Ethernet cable to connect the router to my PC(pc doesnt have a wireless card, using the router for my laptop, which is in shipping at the moment) followed the Instructions, completed the set up and then at the end when it reached 100% and was finished it said it was installed but said it could not connect to the internet. But when i go to my network settings it says my internet is connected and When i try my PS3 it says obtained ip address succeeded, internet connection failed.

 I am using Windows Xp service pack 3, my modem is a Motorola SB5101 cable modem and my ISP is Telstra clear 

So i am hoping that someone will be able to help identify what is the problem.

Any help would be greatly appreciated 

Thank You 

Create new topic
BDFL - Memuneh
61200 posts

Uber Geek
+1 received by user: 11981

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 563771 2-Jan-2012 15:32
Send private message

How was your previous connection to the Internet? Just the PC connected directly to the modem?

The WAN port in your new router must be configured with the static IP address (and gateway, netmask and DNS) provided by TelstraClear.

If you had the PC only connected to your older router, then you need to make it "dynamic" to get the new LAN configuration from your router.




26953 posts

Uber Geek
+1 received by user: 6399

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 563778 2-Jan-2012 15:58
Send private message

Depending on what you were using for your router in the past you'll also need to wait for up to 15 mins for it to work on TCL cable once you hook up a new router. Only a single MAC addresses can be bridged to the cable modem at any time, and the ARP table is flushed every 15 mins or so.


BDFL - Memuneh
61200 posts

Uber Geek
+1 received by user: 11981

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 563779 2-Jan-2012 16:00
Send private message

I was told a few weeks ago by a TCL technician that this limit is now up to ten MAC addresses. But it's always a good idea to turn the router off, wait 15 minutes and then try again, just in case.
 






6 posts

Wannabe Geek


  Reply # 563788 2-Jan-2012 16:33
Send private message

Thank you for reply, 

My previous connection to the internet was just Modem to PC by Ethernet cable. This is also the first time i have ever used a router at my own house always just been modem to PC. 

BDFL - Memuneh
61200 posts

Uber Geek
+1 received by user: 11981

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 563791 2-Jan-2012 16:38
Send private message

Ok, in this case:

1. Take note of your PC's IP address, netmask, gateway and DNS. These were supplied by TelstraClear.

2. Change your PC network to use automatic IP information.

3. Change your router WAN configuration to use static IP information and enter the data collected in (1).

 






6 posts

Wannabe Geek


  Reply # 563797 2-Jan-2012 17:05
Send private message

Thank you freitasm, i got it working now.  

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.