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171 posts

Master Geek
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Topic # 222596 20-Aug-2017 10:08
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Hi all, just wanting to know if anyone here has one and what they think of it?

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  Reply # 1849086 20-Aug-2017 10:17
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I have had one for the past 2 years or so (the regular model, not the pro). Works fairly well most of the time. My general thoughts:

 

  • I don't get the 1yr battery life, usually lasts around 4-5 months before needing a recharge. I do have some motion detection areas defined so likely impacting this as well. 
  • Video Quality isn't too bad and usable for what it's trying to do.
  • I have had some software issues with it in the past but these seem to be getting resolved via SW updates (it does these automatically). Which can also be a problem as new issues are sometimes introduced with SW updates automatically. The issues I've had

     

    • Refusing to connect to my WiFi AP reliably (constant drop outs) This happened randomly after a SW update and wasn't resolved for a few weeks. Suddenly started working after another SW update so likely a bug
  • I have the Ring Chime as well and sometimes it takes 10-15 seconds for the chime to react to the doorbell press. Hasn't happened often but very annoying when it does happen. 
  • The two way audio chat is very useful, have used it to talk to courier drivers in the past while I was away at work. Worked like a charm. 

The unit worked without flaws for the first 6 months or so and I recommended it to everyone at the time. Slightly less enthusiastic about it since I've started having the issues above but it may just be my device. 


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Wannabe Geek
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  Reply # 1849113 20-Aug-2017 10:52
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It's great. Its very useful.

However a guy at work saw an opportunity...
https://goo.gl/photos/EZRR4XBfyhKSS78SA

 
 
 
 


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  Reply # 1849124 20-Aug-2017 11:20
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Friend had one.

 

 

 

Issues with wifi were the main one. Phone works ok on their veranda with 2/5 bars and will speed test at about 17/5 on 2.4GHz, ring bell constantly drops off and gave stuttery pixely video.

 

Second problem was that the app would often just do nothing when someone pressed the bell. Not sure if that was wifi or what but he gave up on it and went back to a normal wireless bell and added a wired POE camera on the veranda roof.





Richard rich.ms

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  Reply # 1849138 20-Aug-2017 11:28
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I've had the newly released Ring video door bell 2 for a couple of weeks and it's great. 1080p video, no problems with wifi. I do have unifi ac lite ap not far from door bell. Motion sensor works well and live view is very good. Only complaint is the audio is a bit tinny.

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Master Geek
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  Reply # 1849289 20-Aug-2017 17:23
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eaglesd:

 

I have had one for the past 2 years or so (the regular model, not the pro). Works fairly well most of the time. My general thoughts:

 

  • I don't get the 1yr battery life, usually lasts around 4-5 months before needing a recharge. I do have some motion detection areas defined so likely impacting this as well. 
  • Video Quality isn't too bad and usable for what it's trying to do.
  • I have had some software issues with it in the past but these seem to be getting resolved via SW updates (it does these automatically). Which can also be a problem as new issues are sometimes introduced with SW updates automatically. The issues I've had

     

    • Refusing to connect to my WiFi AP reliably (constant drop outs) This happened randomly after a SW update and wasn't resolved for a few weeks. Suddenly started working after another SW update so likely a bug
  • I have the Ring Chime as well and sometimes it takes 10-15 seconds for the chime to react to the doorbell press. Hasn't happened often but very annoying when it does happen. 
  • The two way audio chat is very useful, have used it to talk to courier drivers in the past while I was away at work. Worked like a charm. 

The unit worked without flaws for the first 6 months or so and I recommended it to everyone at the time. Slightly less enthusiastic about it since I've started having the issues above but it may just be my device. 

 

 

Installed mine nearly two years ago. Ordered via their website.

 

  • Also works fairly well.
  • Battery life is poor and lasts, like yours, for 3-4 months. Wish I had power near the door to connect to.
  • Video Quality, ditto.
  • No software issues, but then I've given it a allocated IP address
  • I've got two Ring Chimes and also take upto 10 seconds to respond. Probably don't need the second unit.
  • Never bothered to use the audio chat, but monitor deliveries, visitors while at work.
  • Unit still working without flaws.
  • I did phone their customer support number regarding delivery and power adaptor for the Ring Chimes... it comes with US, UK, EU & NZ adaptors.  

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  Reply # 1849292 20-Aug-2017 17:29
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I have one, the unit they sent me for review. Pretty happy with it - it's being replaced with the new version and also having the Rig Floodlight installed this week.

 

No problem connecting to AP, but obviously have this unit close to the home office where the AP is located.

 

richms:

 

Second problem was that the app would often just do nothing when someone pressed the bell. Not sure if that was wifi or what but he gave up on it and went back to a normal wireless bell and added a wired POE camera on the veranda roof.

 

 

Most likely the smartphone being "smart". I've seen this with Huawei: by default the OS closes every app when the screen is turned off. Affected Ring, Tile, Norton, even Hangouts and Messenger (as in no messages coming in).

 

Had to turn all optimisations off and also set the "Ignore optimisations" option app by app.





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Ultimate Geek
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  Reply # 1849368 20-Aug-2017 20:01
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I've had the original Ring since Christmas last year. I originally had it pointed out towards the street, but it was constantly picking up vehicles with the motion detection, and yet would somehow still miss people at the door.

It's worked much better after moving it to the adjacent wall, so that it looks st the door side-on. Almost never catches vehicles, and much more reliable with people. It does however take a little while to wake up and start recording, once it detects motion.

I'd recommend either hooking it up to an existing doorbell or getting one of the Chime units, as the phone notifications are sometimes a little slow. I tend to only use the phone to answer when I'm not actually at home. That feature can be super handy. As an example, I answered a ring from a salesman earlier in the year, and when I went back and looked at the recording, noticed that he had just tried to open my front door!

As others have said, battery doesn't tend to last as long as advertised, but it's not a huge issue. I haven't had any problems with reliability of the wifi connection, but it is only a few metres from the AP (Unifi AC Lite).

Be aware that there is also a subscription fee for cloud recording.

Aussie
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  Reply # 1849430 20-Aug-2017 20:40
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Love mine. Hooked to Hue as well, so it flashes lights when the bell is pressed. No need for a chime.

 

Also have it turn on the outside light when motion is detected so it's a sensor light too. :D

 

I live on a very quiet street and the only things that set off motion detection are large 4WDs or trucks. It ignores cars.


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Ultimate Geek
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  Reply # 1849433 20-Aug-2017 20:42
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My dentist has it at home, he loves it. His wife uses it to spy on when the kids get home from school/etc.

 

He actually used it to prove to a courier company their sodding delivery driver was bullsh177ing about attempting delivery lol.


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  Reply # 1849526 20-Aug-2017 22:59
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Like others have said, good for monitoring what's going on at the door whether button is pressed or not. We have a shared driveway, and it doesn't get the cars going along the shared driveway which is good. Yes battery only lasts about half a year, way shorter than the stated one year battery life. Can be hardware if wanted to too. Here was my full review: http://nztechblog.net/2017/07/06/review-ring-video-doorbell-chime-pro/




Will not stab you
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  Reply # 1849594 21-Aug-2017 08:04
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I love mine, in fact I just ordered one of the stick up cams, the security lights and a couple of the solar chargers on Friday.





Recursion: See recursion.
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“It is important not to let the perfect become the enemy of the good, even when you can agree on what perfect is. Doubly so when you can't. As unpleasant as it is to be trapped by past mistakes, you can't make any progress by being afraid of your own shadow during design.”

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  Reply # 1850362 22-Aug-2017 14:11
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Techmoan did a review on one on you tube. Worth watching, as he also had the lag problem where there was a big delay. https://www.youtube.com/watch?v=4VvTzmp08OE  Also he ended up replacing it with a cheap wireless bell instead. I have just got a honeywell wireless doorbell and it does exactly what I want. But can see the ring one can also have security advantages.


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Ultimate Geek
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  Reply # 1850376 22-Aug-2017 14:26
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I am using the Ring Doorbell PRO model for the past 8 months now. I bought mine from Ebay but they started selling PRO and Elite as well now in NZ. 

 

I strongly recommend (if you can) to buy the PRO or Elite as they respond better than the standard version. I am happy with the product and highly recommend it. 

 

After reading this forum I am going to investigate a bit more about Hue. Switching lights on when motion detected is interesting :) 


Aussie
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  Reply # 1850662 22-Aug-2017 20:34
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maxeon:

 

 

 

After reading this forum I am going to investigate a bit more about Hue. Switching lights on when motion detected is interesting :) 

 

 

Use "Stringify". :D


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