Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | ... | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37
61 posts

Master Geek
+1 received by user: 12


  # 2075189 18-Aug-2018 09:29
Send private message quote this post

I don't have this problem so am curious.

 

It shouldn't matter if the brush hits the wires? I mean, the only "brush stuck" errors i have are when it eats up plastic etc and the brush is actually truly jammed.

 

 

 

Do you guys have it on Turbo mode?


2797 posts

Uber Geek
+1 received by user: 161

Trusted

  # 2075775 19-Aug-2018 14:40
Send private message quote this post

gbwelly:

 

lokhor:

 

I've recently encountered an issue where most days it presents an error 5 saying the main brush is stuck, but it is not actually stuck. you can remotely restart it, but it is annoying. I did a bit of googling and no one really knows why, some people are cutting their brushes to be shorter though.

 

 

It's a common problem and I am jealous of those who don't suffer from it on their unit. Because Kogan is so painful to deal with I put up with the issue. I have found it is much better if you only cut the bristles on each side of the wire guards on the brush cover. When the brush is new there is a gap in the bristles to prevent hitting the wires, but as they splay out over time I think they hit the wires. Mine stops in the same room, despite it having exactly the same type of carpet as the rest of the house. I'm not sure if the room is a vacuum cleaner Bermuda triangle, or if it's a run time issue and it hits that room at about the same time. Mine seems to stop between 32 and 36 minutes into the run. It's annoying, but the benefits still outweigh the hassle for me so far. I think I'd pay more to buy locally for the next one, so I could actually return the unit without a 12 week turnaround time like with Kogan.

 

 

 

 

 

 

 

 

Yeah so it didn't happen at all in my old place, but we just moved so the carpet here may have something to do with it. I have also put in a new main brush. I have read that cutting the bristles helps so I guess I will try that. Where exactly do i trim it?





Solution Architect @Intergen
All comments are my own opinion, and not that of my employer unless explicitly stated.


 
 
 
 


2766 posts

Uber Geek
+1 received by user: 98


  # 2075898 19-Aug-2018 19:54
Send private message quote this post

You would trim anywhere that you think would reduce the rolling resistance of the brush when it is operating.




HTPC: Intel i3-2100 / 12GB RAM / AMD HD7750 / 480 GB SSD / 58TB Storage / MediaPortal / MadVR / Win10
AVR: Pioneer Elite SC-LX87 220W 9.2 Ch AVR
Speakers: Wharfedale Jade 7 Fronts / Jade 2c Center / Jade 5 Rears
Subs: iNuke 3000dsp 3000W proamp with 4x 15" JBL Sealed Subs
Display: Samsung 60" UA60H6400 LCD TV
Accessories: Gefen HDMI Detective with splitter


2797 posts

Uber Geek
+1 received by user: 161

Trusted

  # 2079993 27-Aug-2018 21:08
Send private message quote this post

I tried trimming. it still tells me the brush is blocked once or twice every time it cleans. I can remotely restart it but it is still annoying.





Solution Architect @Intergen
All comments are my own opinion, and not that of my employer unless explicitly stated.


2766 posts

Uber Geek
+1 received by user: 98


  # 2080024 27-Aug-2018 22:04
Send private message quote this post

The other thing is add a layer of tape to lift it up 1mm

If you have automation software you could automatically rest it on error.




HTPC: Intel i3-2100 / 12GB RAM / AMD HD7750 / 480 GB SSD / 58TB Storage / MediaPortal / MadVR / Win10
AVR: Pioneer Elite SC-LX87 220W 9.2 Ch AVR
Speakers: Wharfedale Jade 7 Fronts / Jade 2c Center / Jade 5 Rears
Subs: iNuke 3000dsp 3000W proamp with 4x 15" JBL Sealed Subs
Display: Samsung 60" UA60H6400 LCD TV
Accessories: Gefen HDMI Detective with splitter


392 posts

Ultimate Geek
+1 received by user: 60

Lifetime subscriber

  # 2080053 28-Aug-2018 07:57
Send private message quote this post

I had the stuck brush problem after a few months, happened every single time and got to the stage of being unusable.  Tried cutting the brush thing, trimmed it right back and that made no difference.  The thing that worked for me is taking the bottom off and spraying some Silicone spray around the wheels and the joints.  Working good as gold again.  Might need to redo that every 3-6 months but it's worth it.


253 posts

Ultimate Geek
+1 received by user: 11


  # 2080888 29-Aug-2018 16:27
Send private message quote this post

Just pulled the trigger on one of these after months of back and forth deciding if I wanted one.

 

Hopefully arrive on my door step in 2-3 weeks as DSE have a 1-2 week dispatch time.






2766 posts

Uber Geek
+1 received by user: 98


  # 2080903 29-Aug-2018 16:42
Send private message quote this post

bonkas:

 

Just pulled the trigger on one of these after months of back and forth deciding if I wanted one.

 

Hopefully arrive on my door step in 2-3 weeks as DSE have a 1-2 week dispatch time.

 

 

 

 

lol

 

 





HTPC: Intel i3-2100 / 12GB RAM / AMD HD7750 / 480 GB SSD / 58TB Storage / MediaPortal / MadVR / Win10
AVR: Pioneer Elite SC-LX87 220W 9.2 Ch AVR
Speakers: Wharfedale Jade 7 Fronts / Jade 2c Center / Jade 5 Rears
Subs: iNuke 3000dsp 3000W proamp with 4x 15" JBL Sealed Subs
Display: Samsung 60" UA60H6400 LCD TV
Accessories: Gefen HDMI Detective with splitter


41 posts

Geek
+1 received by user: 1


# 2080952 29-Aug-2018 17:12
Send private message quote this post

bonkas:

 

Just pulled the trigger on one of these after months of back and forth deciding if I wanted one.

 

Hopefully arrive on my door step in 2-3 weeks as DSE have a 1-2 week dispatch time.

 

 

 

 

Mine ordered from Dicksmith on 8 July and arrived on 12 July :)


253 posts

Ultimate Geek
+1 received by user: 11


  # 2081347 30-Aug-2018 13:06
Send private message quote this post

eugeneykc:

 

Mine ordered from Dicksmith on 8 July and arrived on 12 July :)

 

 

 

PAYMENT PROCESSED

 

Expected dispatch date: 12 September 2018

 

Bugger.. haha

 






112 posts

Master Geek
+1 received by user: 1


  # 2082810 2-Sep-2018 16:08
Send private message quote this post

Are any purchases on DSE considered as NZ purchases, e.g. no tax and customs fees?


2766 posts

Uber Geek
+1 received by user: 98


  # 2082821 2-Sep-2018 17:05
Send private message quote this post

Under 400 nzd delivered threshold.




HTPC: Intel i3-2100 / 12GB RAM / AMD HD7750 / 480 GB SSD / 58TB Storage / MediaPortal / MadVR / Win10
AVR: Pioneer Elite SC-LX87 220W 9.2 Ch AVR
Speakers: Wharfedale Jade 7 Fronts / Jade 2c Center / Jade 5 Rears
Subs: iNuke 3000dsp 3000W proamp with 4x 15" JBL Sealed Subs
Display: Samsung 60" UA60H6400 LCD TV
Accessories: Gefen HDMI Detective with splitter


112 posts

Master Geek
+1 received by user: 1


  # 2082897 2-Sep-2018 21:08
Send private message quote this post

Yeah, it's really close to that so I thought I'd ask..


253 posts

Ultimate Geek
+1 received by user: 11


  # 2092815 18-Sep-2018 20:02
Send private message quote this post

bonkas:

 

eugeneykc:

 

Mine ordered from Dicksmith on 8 July and arrived on 12 July :)

 

 

PAYMENT PROCESSED

 

Expected dispatch date: 12 September 2018

 

Bugger.. haha

 

 

 

 

Well that was a bad experience.

 

Order sat at the payment processed status past the dispatch date all the way through to friday so I decided to chase this up.

 

First message back just said "You should have received an order update on the dispatch date" - Nope I only received the order confirmation.

 

Second message after letting them know I did not receive a message was "oops, it seems your order was missed, we will dispatch ASAP (Within 48 hours), we will escalate with a senior member of our team"

 

Third message was from the "senior member" saying there has been a delay and will get back to me ASAP.

 

Fourth message - "Unfortunately due to high demand this item has sold out, new expected shipping date 1st November."

 

 

 

I have sent a message asking for a refund as I only ordered as they were showing in-stock, in the past they have shown out of stock. I sent my last message yesterday but have not yet had a reply to my refund message.

 

I wouldn't recommend ordering from DSE.






41 posts

Geek
+1 received by user: 8


  # 2092958 19-Sep-2018 09:02
Send private message quote this post

bonkas:

 

Well that was a bad experience.

 

Order sat at the payment processed status past the dispatch date all the way through to friday so I decided to chase this up.

 

First message back just said "You should have received an order update on the dispatch date" - Nope I only received the order confirmation.

 

Second message after letting them know I did not receive a message was "oops, it seems your order was missed, we will dispatch ASAP (Within 48 hours), we will escalate with a senior member of our team"

 

Third message was from the "senior member" saying there has been a delay and will get back to me ASAP.

 

Fourth message - "Unfortunately due to high demand this item has sold out, new expected shipping date 1st November."

 

 

 

I have sent a message asking for a refund as I only ordered as they were showing in-stock, in the past they have shown out of stock. I sent my last message yesterday but have not yet had a reply to my refund message.

 

I wouldn't recommend ordering from DSE.

 

 

 

 

I have the same thing, ordered a couple of weeks ago, no comms from DSE, till yesterday when I get an email saying that its been delayed, and wont be shipped until November... yet to ask for a refund.

 

Is there anywhere else that they can be ordered from at around the same price?


1 | ... | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 | 28 | 29 | 30 | 31 | 32 | 33 | 34 | 35 | 36 | 37
View this topic in a long page with up to 500 replies per page Create new topic



Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

HPE to acquire supercomputing leader Cray
Posted 20-May-2019 11:07


Techweek starting around NZ today
Posted 20-May-2019 09:52


Porirua City Council first to adopt new council software solution Datascape
Posted 15-May-2019 12:00


New survey provides insight into schools' technology challenges and plans
Posted 15-May-2019 09:30


Apple Music now available on Alexa devices in Australia and New Zealand
Posted 15-May-2019 09:11


Make a stand against cyberbullying this Pink Shirt Day
Posted 14-May-2019 20:23


Samsung first TV manufacturer to launch the Apple TV App and Airplay 2
Posted 14-May-2019 20:11


Vodafone New Zealand sold
Posted 14-May-2019 07:25


Kordia boosts cloud performance with locally-hosted Microsoft Azure ExpressRoute
Posted 8-May-2019 10:25


Microsoft Azure ExpressRoute in New Zealand opens up faster, more secure internet for Kiwi businesses
Posted 8-May-2019 09:39


Vocus Communications to deliver Microsoft Azure Cloud Solutions through Azure ExpressRoute
Posted 8-May-2019 09:25


Independent NZ feature film #statusPending to premiere during WLG-X
Posted 6-May-2019 22:13


The ultimate dog photoshoot with Nokia 9 PureView #ForgottenDogsofInstagram
Posted 6-May-2019 09:41


Nokia 9 PureView available in New Zealand
Posted 6-May-2019 09:06


Motorola Solutions joins local partners to deliver advanced communications network in New Zealand
Posted 30-Apr-2019 21:50



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.