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237 posts

Master Geek
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Topic # 229154 9-Feb-2018 16:35
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Have a Schlage front door lock and after being pestered to do a firmware upgrade I did (will one never learn!)
Now the lock is unreachable from the App.
Any suggestions.
Many thanks




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2160 posts

Uber Geek
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  Reply # 1954449 9-Feb-2018 16:39
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  Reply # 1954455 9-Feb-2018 16:45
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This is one reason I don't want to go down this track with door locks on a new house. People shouldn't have to troubleshoot their front door! I have been looking at these front door locks and was given the hardsell by an agent, but they couldn't sway me.




237 posts

Master Geek
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  Reply # 1954459 9-Feb-2018 16:48
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Have had it for about a year and works brilliantly.




Why work on Wednesday and stuff up 2 good long weekends

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  Reply # 1954469 9-Feb-2018 17:13
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We've got a Yale Z-Wave version - working flawlessly for a year now. It does have an old fashioned key as well. 


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Master Geek
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  Reply # 1954470 9-Feb-2018 17:16
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stuffed: Have had it for about a year and works brilliantly.


*worked....



237 posts

Master Geek
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  Reply # 1954692 10-Feb-2018 11:09
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Thanks and after going back to factory settings and reinstalling the App eventually got everything working again. Sigh - wonder if management of some of these entities ever take time to check what grief their “engineers” can cause to customers. Dilbert is so true to actually!




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