Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


BDFL - Memuneh
60784 posts

Uber Geek
+1 received by user: 11665

Administrator
Trusted
Geekzone
Lifetime subscriber

Topic # 229243 14-Feb-2018 11:17
Send private message

Perhaps @sbiddle will know why... I have a six port Anker wall charger... I've used it with our smartphones and always charged quickly - using their original cables. 

 

Decided to buy a couple of Anker braided cables and now those same smartphone will charge very slowly - sometimes so slowly that it actually depletes the battery instead.

 

Any ideas?





Create new topic
26594 posts

Uber Geek
+1 received by user: 6091

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 1956939 14-Feb-2018 11:56
Send private message

USB-C or micro USB phones?

 

I don't have any Anker braided cables and have never used them.

 

What model charger do you have? One of the newer ones with QC or an old one without it?




BDFL - Memuneh
60784 posts

Uber Geek
+1 received by user: 11665

Administrator
Trusted
Geekzone
Lifetime subscriber



BDFL - Memuneh
60784 posts

Uber Geek
+1 received by user: 11665

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 1959890 18-Feb-2018 13:52
Send private message

I've contacted Anker support, they think these cables should charge ("Powerline" models). Anyway they offered to collect the cables, refund me and check with the phone models why is not working (two Huawei, one Nokia). Let's see what happens next.

 

Back using the original rubber cables, which charge the phones in record time.





neb

647 posts

Ultimate Geek
+1 received by user: 108

Lifetime subscriber

  Reply # 1959940 18-Feb-2018 15:15
Send private message

freitasm:

I've contacted Anker support, they think these cables should charge ("Powerline" models). Anyway they offered to collect the cables, refund me and check with the phone models why is not working (two Huawei, one Nokia). Let's see what happens next.

 

Back using the original rubber cables, which charge the phones in record time.

 

Do you have any way of checking how the cables are wired? Specifically, can you check whether there's an oddball pullup resistor value being used that would cause either end to limit the current to 0.5A? Do you have a USB power meter that shows the charge voltage and current?

26594 posts

Uber Geek
+1 received by user: 6091

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  Reply # 1959942 18-Feb-2018 15:16
Send private message

I have a couple of other chargers here which would be interesting to test.




BDFL - Memuneh
60784 posts

Uber Geek
+1 received by user: 11665

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 1959947 18-Feb-2018 15:27
Send private message

@neb no, I don't have how to test

 

@sbiddle I tested with two Anker wall chargers (IQ and PD enabled versions), plus original Huawei and Nokia wall chargers. All three cables basically don't work - the phones show "charging" but it's so slow they end up with 5% after one night. If they charge fast enough (occasionally they do) the phones would show 60% charge after a night - using the original cables the phones would all charge to 100% in a matter of 60 minutes or so.





neb

647 posts

Ultimate Geek
+1 received by user: 108

Lifetime subscriber

  Reply # 1959949 18-Feb-2018 15:34
Send private message

freitasm:

@neb no, I don't have how to test

 

 

If you're ditching the cables then post one to me and I'll test it for you if you like, I assume it can be crammed into a 1 or 2-stamp envelope.

 

 

Just as an FYI, I've been using Anker cables and chargers for ages and they work fine, including putting out QC 2 9V power (which makes my USB power meter panic, it may also go to 12V but the meter won't show that). If it's an older Anker they may only have one QC port, the top one, are you using that?



BDFL - Memuneh
60784 posts

Uber Geek
+1 received by user: 11665

Administrator
Trusted
Geekzone
Lifetime subscriber

13974 posts

Uber Geek
+1 received by user: 2488

Trusted
Subscriber

  Reply # 1959969 18-Feb-2018 16:20
Send private message

I have some of these, you're welcome to borrow one to see what happens with it. Just give me a bit of warning if you do so I can get them down from a top cupboard.





AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer




BDFL - Memuneh
60784 posts

Uber Geek
+1 received by user: 11665

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 1959972 18-Feb-2018 16:23
Send private message

@timmmay that sounds good. I am off to dinner now could collect later tonight or tomorrow... Whatever is easier for you.




13974 posts

Uber Geek
+1 received by user: 2488

Trusted
Subscriber

  Reply # 1959986 18-Feb-2018 17:01
Send private message

Found it, i'll txt you, either is fine.





AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer




BDFL - Memuneh
60784 posts

Uber Geek
+1 received by user: 11665

Administrator
Trusted
Geekzone
Lifetime subscriber



BDFL - Memuneh
60784 posts

Uber Geek
+1 received by user: 11665

Administrator
Trusted
Geekzone
Lifetime subscriber

  Reply # 1960667 19-Feb-2018 23:40
Send private message

Collected the Aukey cable and sure enough, the phone charged really fast, as expected, from any port on the charger. Will be returning the Anker cables and ordering Aukey replacements.





13974 posts

Uber Geek
+1 received by user: 2488

Trusted
Subscriber

  Reply # 1960726 20-Feb-2018 08:10
Send private message

If you order from Amazon let me know, I might get a couple more. Might not too.





AWS Certified Solution Architect Professional, Sysop Administrator Associate, and Developer Associate
TOGAF certified enterprise architect
Professional photographer


Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34


Enable doubles fibre broadband speeds for its most popular wholesale service in Christchurch
Posted 2-Jun-2018 20:07



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.