Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.




28 posts

Geek


# 77604 18-Feb-2011 14:47
Send private message

With Whitcoulls under administration does anyone know what happens with books purchased through their Kobo / Whitcoulls store?

They're already not allowing purchases of ebooks with gift cards on their website (in store apparently they're demanding customers spend twice the value of their voucher / gift card).

With their proprietary Kobo software checking books on and off your device(s) what happens when that site goes under?  Do I lose my bookshelf?  The site at kobo.com seems completely unrelated and doesn't recognise my Whitcoulls account or books I have purchased.

If you haven't noticed already, the books it sticks on your devices are buried in an sqllite file and probably encrypted or at least entangled in DRM constraints.  Can they revoke the license they've issued for me to read books I have legitimately purchased?  Will this license be revoked as soon as the store closes?  Is this akin to breaking into my house and removing real books I've purchased from their store?

Going digital is looking shakey...


View this topic in a long page with up to 500 replies per page Create new topic
 1 | 2
Banana?
4902 posts

Uber Geek

Subscriber

  # 441229 18-Feb-2011 15:07
Send private message

Good question.
Hopefully another company will come in and take over the ereader side of things?

Whitcoulls hasn't gone under yet, they'll probably just close a whole lot of stores and consolidate and come out of it at the other end (hopefully anyway).

Making me happier with choosing to get a Kindle instead though (sorry!) - although it is probably the Kindle and online book stores that have hurt Whitcoulls.

BDFL - Memuneh
65304 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  # 441278 18-Feb-2011 17:25
Send private message
 
 
 
 


3216 posts

Uber Geek

Subscriber

  # 441282 18-Feb-2011 17:39
Send private message

Whitcoulls wouldn't take my gift card at all, no exceptions, when I went in to the local store this afternoon.
I was prepared to spend twice the value but they weren't doing that either. :(

15323 posts

Uber Geek


  # 441297 18-Feb-2011 19:29
Send private message

CYaBro: Whitcoulls wouldn't take my gift card at all, no exceptions, when I went in to the local store this afternoon.

I was prepared to spend twice the value but they weren't doing that either. :(


 
 

The store you went to have given you incorrect information, so I would go back and ask to speak to their manager. Their website actually states the following.

 

In store: Whitcoulls gift cards are not currently available for purchase in store. As a goodwill gesture while the company works through the voluntary administration process, customers may redeem gift cards in store, provided they spend at least twice the face value of the card (i.e. to redeem a gift card with a face value of $25, the customer must make a total purchase of $50 or more).

 

 

 

Glad I spent mine, and I never buy vouchers for people due to this sort of problem.

21748 posts

Uber Geek

Trusted
Lifetime subscriber

  # 441303 18-Feb-2011 19:57
Send private message

I wouldn't worry too much. Borders/Whitcoulls will tidy up a little cut some costs and continue to trade.

28573 posts

Uber Geek

Moderator
Trusted
Biddle Corp
Lifetime subscriber

  # 441360 18-Feb-2011 22:54
Send private message

networkn: I wouldn't worry too much. Borders/Whitcoulls will tidy up a little cut some costs and continue to trade.


That could be a very simplistic view of the whole situation. There is/are no guarantees that existing gift voucher holders will always be able to redeem vouchers in the future, particularly if it's a different company.

21748 posts

Uber Geek

Trusted
Lifetime subscriber

  # 441364 18-Feb-2011 22:59
Send private message

Not really but if people are worried they can redeem the vouchers now.

 
 
 
 


8257 posts

Uber Geek

Subscriber

  # 441418 19-Feb-2011 08:54
Send private message

networkn: I wouldn't worry too much. Borders/Whitcoulls will tidy up a little cut some costs and continue to trade.


Depends on how much debt that the current owners have loaded onto these companies.  I heard on TV that these equity companies are like investment vultures.  They buy companies and load them up with debt so that they can buy more companies.  Eventually it all comes unstuck and they go bankrupt bring down the who chain..




Regards,

Old3eyes


BDFL - Memuneh
65304 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  # 441423 19-Feb-2011 08:59
Send private message

I haven't received a reply from Kobo yet. Note that I had to contact their US PR agency, seeing there's no PR contact for Australia/New Zealand.

I'm not hopeful of getting a response...

 






28 posts

Geek


  # 441431 19-Feb-2011 09:16
Send private message

freitasm: I haven't received a reply from Kobo yet. Note that I had to contact their US PR agency, seeing there's no PR contact for Australia/New Zealand.

I'm not hopeful of getting a response...

 


Thanks for trying though.

The "agreement" for Kobo as found online indicates "all digital content are the exclusive property of the publisher or its licensors" which makes it clear they are the owners, not me.

Also "To the extent you are permitted by your obligations to such provider of digital content, Kobo grants you the non-exclusive right [edited] to view, use and display such Digital Content an unlimited number of times."

That's the bit I don't think they can revoke.  But hey, I'm no lawyer  Foot in mouth



194 posts

Master Geek

Subscriber

  # 441908 21-Feb-2011 12:58
Send private message

While things are so uncertain, I would take the precaution of going to your library and downloading a version of each book to your PC where you can. Most of them should have this option. That way, if the Whitcoulls bookshop ever goes down you will at least have a copy.

Once you have them, there are some potentially naughty things you can do to remove the DRM. Mr Google can help you with that.

5212 posts

Uber Geek

Trusted

  # 441996 21-Feb-2011 16:58
Send private message

I saw Kobo as one of the e-readers available for the Borders online store but given that Borders in the US is in Chapter 11, that's not reassuring!

The question is, did Whitcoulls have their own infrastructure or were they just re-selling Kobo's? If the latter then it probably is lower risk. The Whitcoulls web site seems to suggest that they had entered into a partnership with Kobo and that Whitcoulls didn't have their own infrastructure.




Staying in Wellington. Check out my AirBnB in the Wellington CBD.  https://www.airbnb.co.nz/rooms/32019730  Mention GZ to get a 10% discount

 

System One: Popcorn Hour A200,  PS3 SuperSlim, NPVR and Plex Server running on Gigabyte Brix (Windows 10 Pro), Sony BDP-S390 BD player, Pioneer AVR, Raspberry Pi running Kodi and Plex, Panasonic 60" 3D plasma, Google Chromecast

System Two: Popcorn Hour A200 ,  Oppo BDP-80 BluRay Player with hardware mode to be region free, Vivitek HD1080P 1080P DLP projector with 100" screen, Denon AVRS730H 7.2 Channel Dolby Atmos/DTS-X AV Receiver, Samsung 4K player, Google Chromecast, Odroid C2 running Kodi and Plex

 

 


15323 posts

Uber Geek


  # 442001 21-Feb-2011 17:07
Send private message

I think these Kobos and anything else that you purchase with DRM built in, should be overseen by a central run system, that is independent of the company. This would then prevent problems when the company runs into financial problems. Therefore I think DRM should not be permitted unless a central system is running. It is really the problem with any cloud based system that requires the user to login online to get full features of something that is purchased. I am surprised that Consumer aren't onto the potential problems with DRM that arise in these types of situation.

15323 posts

Uber Geek


  # 442002 21-Feb-2011 17:09
Send private message

lchiu7: I saw Kobo as one of the e-readers available for the Borders online store but given that Borders in the US is in Chapter 11, that's not reassuring!


The question is, did Whitcoulls have their own infrastructure or were they just re-selling Kobo's? If the latter then it probably is lower risk. The Whitcoulls web site seems to suggest that they had entered into a partnership with Kobo and that Whitcoulls didn't have their own infrastructure.


 

When the kindle is cheaper and has far more features including wifi, I wouldn't have thought they would have sold too many. When I went into the store to look at them , the sales people were actually pushing the sony ones, due to them having touch screens and have more features.

BDFL - Memuneh
65304 posts

Uber Geek

Administrator
Trusted
Geekzone
Lifetime subscriber

  # 442011 21-Feb-2011 17:31
Send private message

I personally looked at the Kobo and felt the rubber pad of low quality. The Amazon Kindle, with 3G and WiFi is far superior in terms of mobility.





 1 | 2
View this topic in a long page with up to 500 replies per page Create new topic



Twitter and LinkedIn »



Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Vodafone integrates eSIM into device and wearable roadmap
Posted 17-Jan-2020 09:45


Do you need this camera app? Group investigates privacy implications
Posted 16-Jan-2020 03:30


JBL launches headphones range designed for gaming
Posted 13-Jan-2020 09:59


Withings introduces ScanWatch wearable combining ECG and sleep apnea detection
Posted 9-Jan-2020 18:34


NZ Police releases public app
Posted 8-Jan-2020 11:43


Suunto 7 combine sports and smart features on new smartwatch generation
Posted 7-Jan-2020 16:06


Intel brings innovation with technology spanning the cloud, network, edge and PC
Posted 7-Jan-2020 15:54


AMD announces high performance desktop and ultrathin laptop processors
Posted 7-Jan-2020 15:42


AMD unveils four new desktop and mobile GPUs including AMD Radeon RX 5600
Posted 7-Jan-2020 15:32


Consolidation in video streaming market with Spark selling Lightbox to Sky
Posted 19-Dec-2019 09:09


Intel introduces cryogenic control chip to enable quantum computers
Posted 10-Dec-2019 21:32


Vodafone 5G service live in four cities
Posted 10-Dec-2019 08:30


Samsung Galaxy Fold now available in New Zealand
Posted 6-Dec-2019 00:01


NZ company oDocs awarded US$ 100,000 Dubai World Expo grant
Posted 5-Dec-2019 16:00


New Zealand Rugby Selects AWS-Powered Analytics for Deeper Game Insights
Posted 5-Dec-2019 11:33



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.