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  Reply # 1889292 25-Oct-2017 13:46
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Certs are good and all, but often not overly useful here, at least in Microsoft world.  There's usually a fair bit of knowledge to be gleaned from a Microsoft cert for foundational info, but they are often targeted to the big global enterprise level of how the Microsoft products are used.  So the "real world" factor is hard to drill down to, especially if you don't have any prior experience in a real-world NZ IT environment.  

 

That's why I like the PluralSight and CBT content, it's broken down into real-world scenarios that work for the NZ landscape.  And the Microsoft Virtual Academy is similar, with labs and content that is more meaningful.  So by all means, consume the content and learn as much as you can, but the "cert" part should be secondary to your reasons for doing that.  Certs will show that you've studied for a test, but being able to talk to someone about how you'd do a particular task or set something up is much more valuable to cut through the BS factor.  

 

That said, I think certs like CCNA and the like are probably very useful if you're getting into networks, so the learning material is useful regardless of the context of the size of the org you end up working in (I guess that's a generalisation given I don't do networks, but from the people I know it seems to be true).  


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  Reply # 1889308 25-Oct-2017 14:21
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GeWizard:

 

I don't think I'm lacking qualifications, I think I'm lacking experience. I always see applications asking for desktop support experience, and I get questions in interviews such as have you ever dealt with servers before. I mean, obviously I have, but not in an actual work environment within an actual business. I show enthusiasm and passion in interviews where I know I don't have the experience they're looking for. I have the thirst for knowledge and progression and show it in both my attitude and past experience/ resume.

 

 

Your situation is a reason I tell people to avoid IT.   

 

You can understand it a bit, NZ consists of mostly smaller companies who don't have resources to train people who often leave afterward. 

 

You could try applying for graduate positions at larger companies. 

 

I do sympathise with you, it can be tough. 


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  Reply # 1890903 26-Oct-2017 17:55
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gehenna:

 

Certs are good and all, but often not overly useful here, at least in Microsoft world.  There's usually a fair bit of knowledge to be gleaned from a Microsoft cert for foundational info, but they are often targeted to the big global enterprise level of how the Microsoft products are used.  So the "real world" factor is hard to drill down to, especially if you don't have any prior experience in a real-world NZ IT environment.  

 

 

In my experience most employers and recruiters look for certifications and ignore the experience if no certs present. Many times they ask for irrelevant certs like MCSA or MSCE for helpdesk/Desktop Support roles which makes me think they don't even understand what those certs stand for.




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  Reply # 1974272 13-Mar-2018 22:09
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Apologies if I shouldn't be bringing this old post back to life but I just wanted to update some people here. 

 

I recently started a new role this year as support specialist for a company that provides a RMM and PSA web application. It came with a $9k pay rise, so I was pretty happy on that front. I also think this role I'm finally going to be getting the knowledge and experience I hoped for. Can't wait to master this role and learn more. Thanks all for the advice and what not, i had a really good read through and i honestly find career discussion interesting.

 

 

 

 


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  Reply # 2002153 25-Apr-2018 11:44
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GeWizard:

 

One which actually contacted me through here. After 2 interviews with Dynamic IT in Massey, Triangle Road, Mike offered me the job. I handed in my notice and awaited the contract. Not long after that he withdrew the job offer. Very unprofessional and I was the most let down I think I've ever been by any employer.

 

 

I guess the learning from this is, don't resign from your current position until you have signed the contract for your new job.


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  Reply # 2007133 3-May-2018 14:14
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Stay positive mate, I'm in the reverse situation of where you are. I have no IT quals but was a qualified sparky from my time in the Navy and I'm approaching 30. Done my OE 3 years ago and cracked a service desk role in the UK which gave me the best training I ever experienced. When I returned home my experience over there earned me a summer job in Wellington while I nail away at degree. For me I underwent a complete career change because I was passionate about fixing things for people. Keep upskilling yourself, tinker with different OS's, devices and keep learning. Also don't be afraid to take some risks and move away from your comfort zone, you might want to try moving to a different city or country to if you want to pursue something thats worth the challenge.


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  Reply # 2029227 4-Jun-2018 14:30
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GeWizard:

 

Apologies if I shouldn't be bringing this old post back to life but I just wanted to update some people here. 

 

I recently started a new role this year as support specialist for a company that provides a RMM and PSA web application. It came with a $9k pay rise, so I was pretty happy on that front. I also think this role I'm finally going to be getting the knowledge and experience I hoped for. Can't wait to master this role and learn more. Thanks all for the advice and what not, i had a really good read through and i honestly find career discussion interesting.

 

 

 

 

Cheers for sharing, I found the thread fascinating to read through. 





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