I don't think the iPhones are as well made as people make out. My phone is with Telegistics being repaired at this moment due to a manufacturing fault. The returns process on the iphone is overly convoluted, long winded and with an intense air of suspicion towards customers (i.e. you must of dropped your phone in the bath or something).
Although after some initial anxiety the best thing about being away from my iPhone is how peaceful life has become. I'm starting to think I don’t want it to come back.
This is interesting as in my dealings with Apple they have never acted this way with me.
I call them up, they send me a courier pack, the phone/ipod/ipad is sent back to them, a couple of days later I recieve an e-mail saying they are sending a replacement, usually 1 day after that the replacement is recieved and the user is happy!
The last issue we had our Sales Manager dropped his Iphone5 in to a cup of coffee and for some reason it didn't like that, he sent it back to apple who replaced the phone for around $300, that is unbeatable if you ask me.
Also bear in mind the S3 sudden death rejected warranties issues being reported here every other week.
The first one I read I thought to myself, clearly the user was at fault, but by the time you hear the same story a few times you become pretty sure that it is Samsung's policy to reject sudden death warranty claims off the cuff!
BTW I am also very impressed that this conversation is staying on track and being constructive rather than "Fanboi/Robot" comments being thrown at each other.