iMessage still fails to Activate (Telecom)???

Forums › Apple iOS and devices › iMessage still fails to Activate (Telecom)???

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WH0A

52 posts

Master Geek

#920926 24-Oct-2013 12:00

westy_nz: There is a recommendation to ring the mobile help desk there. I'll give that a go tomorrow if it still hasn't activated.

I've had the same problem and Telecom were sympathetic, polite, trie to help, but couldn't. They suspect Apple is still at fault, as do I.

westy_nz

53 posts

Master Geek

#920931 24-Oct-2013 12:15

ajobbins: Do you (or does Telecom) have a 'premium SMS' blocking service? If they do, that could be breaking it (I know it breaks it on Voda AU if you turn the premium SMS option off)

Thanks for that. No I don't have anything like that turned on (to my knowledge).

westy_nz

53 posts

Master Geek

#920933 24-Oct-2013 12:18

WH0A:
westy_nz: There is a recommendation to ring the mobile help desk there. I'll give that a go tomorrow if it still hasn't activated.

I've had the same problem and Telecom were sympathetic, polite, trie to help, but couldn't. They suspect Apple is still at fault, as do I.

Thanks for that. I won't give them call then. We will just have to wait and see if Apple come up with a fix.

surfisup1000

5288 posts

Uber Geek

#920986 24-Oct-2013 13:32

westy_nz:
WH0A:
westy_nz: There is a recommendation to ring the mobile help desk there. I'll give that a go tomorrow if it still hasn't activated.

I've had the same problem and Telecom were sympathetic, polite, trie to help, but couldn't. They suspect Apple is still at fault, as do I.

Thanks for that. I won't give them call then. We will just have to wait and see if Apple come up with a fix.

Did telecom track the setup SMS for you?

I woudn't wait for apple, 7.03 is the fix and it appears OK for vodfone users and overseas users. From what i can tell , only telecom is affected.

Unless anyone on vodafone has an issue?

WH0A

52 posts

Master Geek

#920990 24-Oct-2013 13:35

surfisup1000:

Did telecom track the setup SMS for you?

I woudn't wait for apple, 7.03 is the fix and it appears OK for vodfone users and overseas users. From what i can tell , only telecom is affected.

Unless anyone on vodafone has an issue?

No, Telecom didn't try to track any set-up SMS when I called them. Not sure they would be keen to be asked to do so though ...

Kickass

292 posts

Ultimate Geek

#921016 24-Oct-2013 14:16

WH0A:
surfisup1000:

Did telecom track the setup SMS for you?

I woudn't wait for apple, 7.03 is the fix and it appears OK for vodfone users and overseas users. From what i can tell , only telecom is affected.

Unless anyone on vodafone has an issue?

No, Telecom didn't try to track any set-up SMS when I called them. Not sure they would be keen to be asked to do so though ...

my number is managed by Gen I (company phone) - i have raised a call via out service desk , will take a few days will a answer - will keep everyone posted.

WH0A

52 posts

Master Geek

#921030 24-Oct-2013 14:25

If you refer to the 'alternate thread' on this (re Telecom: http://www.geekzone.co.nz/forums.asp?forumid=39&topicid=133495&page_no=2#921006), you'll note we may have discovered a pattern: all of us seem to be 021 numbers ported to Telecom. (Vodafone's revenge, perhaps! :)

Mighty Ape

Shop now on Mighty Ape (affiliate link).

westy_nz

53 posts

Master Geek

#922039 26-Oct-2013 14:15

This issue should be fixed if you are a Telecom user. See the alternate thread: http://www.geekzone.co.nz/forums.asp?forumid=39&topicid=133495&page_no=3#922031

All fixed for me now.

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