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Topic # 204301 26-Sep-2016 11:18
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All,

I notice that since updating my iPhone 6+ to IOS 10, that the ANZ app no longer works.  It will open, however entering a PIN or a customer number (via the guest login) will result in a "ANZ Connection Lost" error.  Anybody else seen this?

Happens on both Wifi and 4G.


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  Reply # 1640562 26-Sep-2016 11:40
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I have  6+ also and have updated to 10.0.2 but am not having this issue with the ANZ app.


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  Reply # 1640602 26-Sep-2016 12:42
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Hmmmmn, I just tried logging in and ended up having to delete and re-install the App (at the request of the App itself which told me to do so). It's been working fine on my iPhone 7 since launch day, until today.

 

It's now working fine since re-installing.


Mr Snotty
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  Reply # 1640618 26-Sep-2016 13:08
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If it is coming up with "Connection Lost" it means you don't have the latest ANZ app installed.





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  Reply # 1640643 26-Sep-2016 13:43
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I have tested mine and it is all fine. So suspect something on yours is corrupted. Just reinstall.




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  Reply # 1641688 28-Sep-2016 11:38
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So it seems there is no way to find the version number of the installed app that I could see, and when I went to the App Store, it just said "Open", nothing about updating.  So I deleted, reinstalled, and now it works. 

Solved!


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