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# 210479 29-Mar-2017 10:24
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Hi all,
Does 'erase all content and settings' on an iPhone 4 also delete a signed in iTunes and iCloud account? Google answers vary.

Thanks!

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xpd

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  # 1749983 29-Mar-2017 10:28
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It erases everything on the local device, so a factory reset as such - all accounts are removed from the phone. So yes, it will remove the iTunes/iCloud account info from the phone only. 

 

 





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  # 1749985 29-Mar-2017 10:33
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Excellent, thanks. I was hoping it did. I'm asking on behalf so simple is better.

 
 
 
 


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  # 1749987 29-Mar-2017 10:34
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Later phones will become iCloud locked if you do this, and un useable unless you know the details that were used for iCloud on the phone. However I'm not sure if this is the case with an iPhone 4 (iOS7).




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  # 1749992 29-Mar-2017 10:42
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Well that's confusing. I'm pretty sure it's a 4S. The owner wants to give it to a friend and wants their info permanently off of it.

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  # 1749994 29-Mar-2017 10:45
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Disable find my iphone from the settings first, then erase.


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  # 1749996 29-Mar-2017 10:49
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As above, if the phone is signed into Find My iPhone, the owner will need to sign out of it on that phone. After that, Erase all Content and Settings takes it back to factory (well, not factory, as iOS7 will be newer than factory, but it will be completely wiped).




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  # 1750001 29-Mar-2017 10:58
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What happens if you don't sign out of find my iPhone?

 
 
 
 


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  # 1750002 29-Mar-2017 11:00
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Google iCloud locked.


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  # 1750004 29-Mar-2017 11:02
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JayADee: What happens if you don't sign out of find my iPhone?

 

You will not be able to reset the phone.

 

Or, you will be able to reset it, but not be able to set it up without the iCloud/FindMyIphone email and password.


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  # 1750007 29-Mar-2017 11:07
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trig42:

 

JayADee: What happens if you don't sign out of find my iPhone?

 

You will not be able to reset the phone.

 

Or, you will be able to reset it, but not be able to set it up without the iCloud/FindMyIphone email and password.

 

 

 

 

You can do it after the fact though...I'd recently done it when selling my 5s. I looked up erasing a phone after doing it (doh) and saw there was an extra step needed to perform to stop it being locked to my icloud account.

 

To do so, you sign in to icloud.com and under find my phone you find the device and remove it from your account.  You can also do this before erasing it from within the phone.

 

Best to follow these instructions:

 

https://support.apple.com/en-us/HT201351

 

 





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  # 1750015 29-Mar-2017 11:31
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Reset All Content and Settings "should" deactivate iCloud lock... but there's at least one case where it doesn't:

 

     

  1. User A buys and sets up the phone using Apple account user.a@me.com
  2. User A then sells/gives the phone to user B without wiping it
  3. User B changes the account settings over to user.b@me.com
  4. User B then does a Reset All Content and Settings.

 

This will cause the phone to get iCloud locked to user A's account. Basically, the reset process tries to unlock using the currently-configured account instead of the one that it's actually locked to. This caused a bit of frustration when it happened to one of the guys at work!




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  # 1750016 29-Mar-2017 11:33
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davidcole:

 

trig42:

 

JayADee: What happens if you don't sign out of find my iPhone?

 

You will not be able to reset the phone.

 

Or, you will be able to reset it, but not be able to set it up without the iCloud/FindMyIphone email and password.

 

 

 

 

You can do it after the fact though...I'd recently done it when selling my 5s. I looked up erasing a phone after doing it (doh) and saw there was an extra step needed to perform to stop it being locked to my icloud account.

 

To do so, you sign in to icloud.com and under find my phone you find the device and remove it from your account.  You can also do this before erasing it from within the phone.

 

Best to follow these instructions:

 

https://support.apple.com/en-us/HT201351

 

 

 

 

 

 

Cool, thanks. Thanks for all replies.


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