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3301 posts

Uber Geek


  #2027329 2-Jun-2018 00:45
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mattwnz:

CYaBro:


It's $49 if you do it yourself directly with Apple, as a Mail-in service.


If you go to an AASP then it could be anything, but should be around $90 cheaper than it was previously, since Apple have reduced the price of the batteries that the AASP has to purchase.


 


Why should it be cheap to replace though, just because it's a consumable item?


The price of printer inks and toner cartridges come to mind.


A set of those usually cost more than a new printer!


And they are easily replaced by the user.


 



Because batteries are reasonably cheap to buy. You can buy replacement batteries for an iphone for less than $20. But if you install it yourself, it will void the warranty, so the only way to avoid that is for apple to do it, which is about $150, which is the price of an average android phone which includes it's own battery. 


Consumer grade inkjets are often sold cheap initially, possibly even at a loss and then they make the money on very high ink prices, unless you buy generic ink. But people can still use generic ink and they don't have to take apart their printer with suction cups and pry tools to do this!  So it is a totally difference business model. Iphones have a really expensive initial buy price, and so people expect them to last a reasonable period of time.


I heard today that radio NZ were discussing this battery replacement thing today. It sounded they said that  people can ask for batteries to be replaced at no charge under the CGA. Link at https://www.radionz.co.nz/programmes/bits-and-bytes/story/2018647494/apple-tv-will-apple-start-making-its-own-shows and it is at 7min 50 secs.  Anyone done this?



I said it’s $49 to get a battery done with Apple.
Where’d you get $150 from?

Haven’t listened to that show yet but why should you be able to get a consumable item replaced under the CGA?
If they’re saying it’s possible for the iPhones then you should be able to get free battery replacements for any electronic device that takes a battery.
One of our fire alarms at home just started beeping due to the battery going flat.
It’s not replaceable at all so I should get a new one free?

16392 posts

Uber Geek


  #2027334 2-Jun-2018 01:12
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CYaBro:

 



I said it’s $49 to get a battery done with Apple.
Where’d you get $150 from?

Haven’t listened to that show yet but why should you be able to get a consumable item replaced under the CGA?
If they’re saying it’s possible for the iPhones then you should be able to get free battery replacements for any electronic device that takes a battery.
One of our fire alarms at home just started beeping due to the battery going flat.
It’s not replaceable at all so I should get a new one free?

 

 

 

Only on the models they specify. If you have a phone less than 2 years old from new, like a 5s, it is around the $150 to get the battery replaced if it is 'worn', and then if you send it away, you have the inconvenience of being without an essential daily device.

 

I didn't hear the original show where they discussed this indepth, and can't find it either, but they do refer to it in this radio show. But I think it may have to do with it being sealed into the device, and not being a user replaceable consumable.  These are devices that cost $1200+ so they aren't cheap. 
Smoke alarms are cheap, so there is a big difference. But even the ones which have the non user replaceable batteries last 10 years, and the one I have got even has a 10 year warranty for it, and that only cost me $10. Those that aren't 10 year ones, you can just buy a replacement 9v battery and easily replace it each year for less than $5. 


 
 
 
 


3301 posts

Uber Geek


  #2027339 2-Jun-2018 07:07
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mattwnz:

CYaBro:




I said it’s $49 to get a battery done with Apple.
Where’d you get $150 from?

Haven’t listened to that show yet but why should you be able to get a consumable item replaced under the CGA?
If they’re saying it’s possible for the iPhones then you should be able to get free battery replacements for any electronic device that takes a battery.
One of our fire alarms at home just started beeping due to the battery going flat.
It’s not replaceable at all so I should get a new one free?


 


Only on the models they specify. If you have a phone less than 2 years old from new, like a 5s, it is around the $150 to get the battery replaced if it is 'worn', and then if you send it away, you have the inconvenience of being without an essential daily device.


I didn't hear the original show where they discussed this indepth, and can't find it either, but they do refer to it in this radio show. But I think it may have to do with it being sealed into the device, and not being a user replaceable consumable.  These are devices that cost $1200+ so they aren't cheap. 
Smoke alarms are cheap, so there is a big difference. But even the ones which have the non user replaceable batteries last 10 years, and the one I have got even has a 10 year warranty for it, and that only cost me $10. Those that aren't 10 year ones, you can just buy a replacement 9v battery and easily replace it each year for less than $5. 



Well you compared a $150 android to an iPhone so my fire alarm example stands.
I don’t think my one was cheap either.
It is a ten year life one that’s only lasted about 5 & 1/2.
The label says to replace it by 2024.

16392 posts

Uber Geek


  #2028208 4-Jun-2018 12:46
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If your smoke alarm had a battery that was advertised to last 10 years and it lasted half, you should have contacted either the the retail or manufacturer for a replacement. Sounds like yours was faulty.

182 posts

Master Geek


  #2046104 29-Jun-2018 16:14

I did the $49 replacement today.

 

 

 

They asked for my password, so I ended up removing accounts from apps or logging out a lot of things.  Is asking for the password normal?  This was the first time I have had a battery replacement.

 

 

 

 


4705 posts

Uber Geek


  #2046121 29-Jun-2018 17:07
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CYaBro:

Well you compared a $150 android to an iPhone so my fire alarm example stands.
I don’t think my one was cheap either.
It is a ten year life one that’s only lasted about 5 & 1/2.
The label says to replace it by 2024.

 

Yes, they should definitely give you replacement alarms for free, as the original were faulty and did not perform as promised. 

 

I don't look at an iphone battery as a consumable.   It is welded inside the body so is essentially a component of the phone.

 

Apple could have made the battery so it could be replaced by owners. Like most manufacturers before apple invented the ipod. 

 

They could have done it, just that Steve Jobs hated ugliness. I suppose a seam could be considered ugly. 


3301 posts

Uber Geek


  #2046193 29-Jun-2018 19:28
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marej:

 

I did the $49 replacement today.

 

 

 

They asked for my password, so I ended up removing accounts from apps or logging out a lot of things.  Is asking for the password normal?  This was the first time I have had a battery replacement.

 

 

 

 

 

 

 

 

When you say 'password' do you mean to just get into the iPhone?

 

The service provider does need access to iOS, to be able to run diagnostics, so if you have anything on there that you don't want them to see, Apple do advise that you backup your device and erase it before taking to them.

 

 


 
 
 
 


182 posts

Master Geek


  #2046195 29-Jun-2018 19:34

just the passcode, which I turned off instead.  I did give it after I shut down some stuff, but I dont like it.  I offered to be present when they do the checking etc, but they said no.


1515 posts

Uber Geek


  #2046215 29-Jun-2018 20:39
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They didn't need my passcode, or that I sign out of iCloud or anything when I did the battery replacement.

 

Which is good, because I didn't want to have to delete the photos of myself having intimate relations with a certain ..ahem..celebrity.


16392 posts

Uber Geek


  #2046250 29-Jun-2018 22:44
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Surely they would only need the code, or tell you to disable icloud if they were replacing it with a refurb. 


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