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StevieB
13 posts

Geek


  #146650 11-Jul-2008 11:29
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The order for our fake, used GHD hair straightener was made about a week ago from www.i-store.co.nz. The packing slip on the box has Chinese writing all over it, although our personal details are written in english. Definitely not from Wellington, which is what we were told on the phone (although this conflicted with their supposed bank address in Mt Roskill, Auckland). I might stop by an Asian supermarket sometime and see if i can find someone to translate this writing (supposedly THEIR address details). I wonder if this is traceable?? i wouldn't count on it though.

 
 
 
 

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apm45
63 posts

Master Geek


  #146653 11-Jul-2008 11:41
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Britta and StevieB,

Thanks very much for sharing your experiences with i-store.co.nz,
Sorry you're going through the same thing though! That's at least 4 of us on here...

Stevie, what phone number did you use to speak to the guy? Was it 021 0692818 which Mich used?

Mich, you still haven't said what happened when you got hold of them? Every time i've called it has gone straight to answerphone!

I think i'll wait and see if anything arrives next week, and then go to the police. I guess $200 isnt the end of the world for me, but if something can be done about it that would be great. It is bound to have happened to others as well, who haven't found this thread!

britta
5 posts

Wannabe Geek


  #146665 11-Jul-2008 11:51
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my 'order' has just moved through to "shipping".... very interesting. So did you actually get a 'fake' of the one you ordered or did something else entirely arrive?

I am SUPER glad i wasn't after the iPhone or one of the more expensive items!!

apm45 - I called the auckland number for the 'savingmall.co.nz' (by the way, that site does look identical! but has differing pricing?) and someone did answer, but both myself and my flatmate have not been able to get someone to answer that cellphone...

I agree, i'm sure theres many more people in the same situation. esp since GHDs are so damned pricey its too tempting to save $150...



StevieB
13 posts

Geek


#146672 11-Jul-2008 12:05
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The landline number we phoned will have an address attached! Maybe some success???
I'd like to see these guys from www.i-store.co.nz strung up for selling fake, used GHD hair straighteners.

Here's the number:
04 889 0698

i just tried the number and it went straight to answer machine.  If you do get through some time, the line's quite fuzzy, so it may even forward to China, who knows.

The fake, used GHD we received from www.i-store.co.nz definitely shipped from China, not New Zealand. i phoned NZ Post (who delivered it) and their track and trace system was able to confirm that. However, their system does not contain any company details. So all we've got to go by is whatever is written in Chinese on the packing slip. i'm going to find out, or post a photo of the packing slip on here for someone to translate (However, I'll have to do that in the weekend as I'm out of time).

Hopefully, if the police come into it, they'll actually be able to get somewhere with all this info.


StevieB
13 posts

Geek


  #146676 11-Jul-2008 12:10
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Yes, my wife received a fake and used, Pure white GHD pack (minus the DVD) from www.i-store.co.nz this morning. Not new, unopened and genuine as promised in emails, on the phone etc.

kinetic
91 posts

Master Geek


  #146678 11-Jul-2008 12:13
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I have contacted Fair Go, and made a case for bringing to light, the i-store saga.

I have sent links to this thread and given a brief run down on the points you guys have raised.

I will let you know what response I get from them.

other points of interest to you guys will be the local Citizens Advice Bureau on free phone 0800 367 222 or visit their website at http://www.cab.org.nz 

another link that might help,

http://www.consumeraffairs.govt.nz/scamwatch/protect-yourself/ive-been-scammed/index.html

NadNailer
9 posts

Wannabe Geek


  #146687 11-Jul-2008 12:21
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You should also contact www.scambusters.co.nz they are always on the lookout for these things and are pretty good at helping people with the process of resolving issues.



kinetic
91 posts

Master Geek


  #146704 11-Jul-2008 12:36
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I was really worried for a minute, until I found that FAQ on the BrandsZoon site,
After reading them, my mind is at rest

Answers: 
1.Only registered member can purchase in the 9to6 online purchasing system ,and are provided memebership price.
2.Only registered mumber can be aperiodicly provided various member activity ,don't miss them!
3.Only registered member can aperidicly received weekly magazines sent by 9to6 which give you infinite surprise.
4.Only registered member can be provided higher service by http://www.9to6.ie!
If I paid for the goods I ordered ,how can I get rid of worry about getting no goods shipped at all ?
Answer:
A,Customer can ask 9to6 to be responsible for the condition by providing your evidence which proves that you have paid off however 9to6 does not send goods .
B,Once you get your favorite goods ,you can click "Add to cart "at any time .Afterwards ,you can click "Counter". We provide abundant goods ,don't worry ,on each page of the web sites we provide navigator to give you guide without being lost.
What is Market Price,and what is Member Price
Answer:
Each goods has both market price and member price .
Market Price is traditional market retail price .
Member Price is a lower price 9to6 provides to their members only 



with english like that, these guys are definitely scammers.

brownbox
149 posts

Master Geek


  #146714 11-Jul-2008 12:45
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not necessarily. Every computer shop ive ever used online is like this

Mich
8 posts

Wannabe Geek


  #146784 11-Jul-2008 14:25
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apm45:
Britta and StevieB,

Thanks very much for sharing your experiences with i-store.co.nz,
Sorry you're going through the same thing though! That's at least 4 of us on here...

Stevie, what phone number did you use to speak to the guy? Was it 021 0692818 which Mich used?

Mich, you still haven't said what happened when you got hold of them? Every time i've called it has gone straight to answerphone!

I think i'll wait and see if anything arrives next week, and then go to the police. I guess $200 isnt the end of the world for me, but if something can be done about it that would be great. It is bound to have happened to others as well, who haven't found this thread!


The guy could hardly speak english!!!! What i could understand was that it would be shipped 2 days after payment is received and that we would get a tracking number and that it was all legit. I have tried to call more and it goes straight to answer phone as well so i guess putting his number on T&E wasn't a very bright thing for him to do!!!!!!
I have sent emails today saying that if our GHD's turned up and are not genuine and are used then he is going to be in some VERY big trouble!!!
We have sent an email to Fair Go as well so fingers crossed something will happen.

Adamal
544 posts

Ultimate Geek


  #146803 11-Jul-2008 14:48
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When you check out that tracking number provided.....

Time Date Status
5.46 PM 04/07/08 Picked up
11.03 PM 04/07/08 Left country of origin
2.01 PM 11/07/08 Arrived in New Zealand


Left country of origin??
Arrived in New Zealand????

Hmmm.....

tiggie
2 posts

Wannabe Geek


#146843 11-Jul-2008 15:41
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ok team

lets do something about this then,

i just bought some ghd's that were delivered for the wife & they stopped working after 3 goes, you could blame me for being cheap for wanting to purchase them at two hundred bucks but at the end of the day everyone wants a bargain & clearly we have all been ripped off.

to be fair... for something like technology or appliances i just cannot see the point in purchasing something fake & it never crossed my mind that they would be dodgy....i mean its like buying a fake heater....go figure ! & for two hundred bucks if it was fake i would at least want it to work haha !

the facts  (that are all mentioned in this forum) about these muppets are below :
-we have an address for these fools in auckland
-we have a mobile phone number
-we have an auckland phone number
-we have a bank account number ANZ
-we have a name
-we know they are ripping / have ripped us off.

lets pool our resources & get onto these chumps,who has some ideas, i myself & keen to do a little visit to their home address if anyone else in Auckland is keen to come along ?

some ideas i also have are maybe we pull some favors ...
who knows someone in the bank they bank at to start doing some digging & get their account frozen for illegal activities, at least to buy us some time to get a case against these fools.
who knows someone in telecom or vodafone who can start tracking down the phone numbers.
how can we take down their site to stop other people getting burnt, surely we have some wizzes out there ?

lets take it into our own hands as no one else is going to help us, lets hunt these noobs down & at the very least stop other innocents getting fooled like we have.

assume that they have only sold 100 GHD's at $ 200 per product, it doesnt take much working out that these foolios are making good hay & laughing at us.


britta
5 posts

Wannabe Geek


  #146865 11-Jul-2008 16:05
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I am in christchurch unfortunately.
but i am all for taking these guys down. I have actually just received an email with a tracking number etc on it, and have checked it, and 'the surprise parcel' is on its way. I'm actually kind of intrigued to see what is going to arrive!

the 09 number posted earlier by apm45 did work and someone answered a few hours ago. so i assume that address will be correct too...
i found another address of Quona Ave in Mt roskill as well and did a google search with came up with none other than a empty house on a real estate page!

good luck to you all in AKL!

apm45
63 posts

Master Geek


  #146873 11-Jul-2008 16:23
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I'm in Christchurch as well.

Britta, i didn't find the Quona Ave place on google (was it 19a - see post on page 2 of thread) but when i looked up the whois for savingmall.co.nz, (http://www.dnc.org.nz/whois.php) the address is 3 Catton Cres, which appears in this real estate page:
http://www.popress.co.nz/admin/uploadfile/633494678579287115_5476.pdf

Anyone noticing a pattern?

So far the mobile phone number and bank account details are all the reliable information we have?


tiggie
2 posts

Wannabe Geek


  #146893 11-Jul-2008 17:11
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found ownership details on public record for 19 quona, but looks like a landlord, no record of 19a quona though.


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