iOS 13 & tvOS 13 release today

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2775 posts

Uber Geek

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#2359715 23-Nov-2019 12:34

Any other folk having battery drain issues since moving to IOS 13 and more recently 13.2.3?

Seems to be quite a few folk having the same battery drain issues... aka almost 1 per cent per minute whilst using phone in some cases....

I have been very conservative about what apps are allowed to have background sync, locations etc etc etc...

whats the best way to lodge a complaint with Apple?

(given everyone thought the latest point update would fix this battery drain issue)?

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FineWine

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Nurse (R)

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#2359721 23-Nov-2019 13:14

Goosey:
Any other folk having battery drain issues since moving to IOS 13 and more recently 13.2.3?

Seems to be quite a few folk having the same battery drain issues... aka almost 1 per cent per minute whilst using phone in some cases....

I have been very conservative about what apps are allowed to have background sync, locations etc etc etc...

I must admit yes

Goosey:
whats the best way to lodge a complaint with Apple?

(given everyone thought the latest point update would fix this battery drain issue)?

https://www.apple.com/feedback/

Whilst the difficult we can do immediately, the impossible takes a bit longer. However, miracles you will have to wait for.

Mahon

473 posts

Ultimate Geek

#2359729 23-Nov-2019 13:33

I am appalled at the IOS 13 release and all its patches. Whilst I only have an iphone 7 I am still getting issues especially with the iphone music app (on my own playlists) keeps stopping. It seems better after the last patch but still bad.

I did have battery drain issues as well and I can usually fix them by restarting the iphone a few times.

FineWine

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Nurse (R)

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#2359771 23-Nov-2019 15:34

Never had these or so many other problems with pre iOS13 versions. This iOS version, IMO, is the most troublesome release yet and funny enough just the other morning I read this: Inside Apple’s iPhone Software Shakeup After Buggy iOS 13 Debut

This is a click through from https://9to5mac.com/2019/11/21/bloomberg-ios-14-ios-13/

Hopefully Apple has seen the light:

Whilst the difficult we can do immediately, the impossible takes a bit longer. However, miracles you will have to wait for.

Dunnersfella

4083 posts

Uber Geek

#2359774 23-Nov-2019 15:38

iOS 13 has been a fluster cluck.

It's caused all sorts of issues with friends and colleagues.

I do like the updated CarOS functionality though!

I'm running a BETA though, so I supposed I'm kinda asking for issues.

mrphil

424 posts

Ultimate Geek

#2360759 26-Nov-2019 08:48

Anyone having issues of the phone getting very hot and non responsive on iOS13.2.3?

Mahon

473 posts

Ultimate Geek

#2360789 26-Nov-2019 09:47

mrphil:

Anyone having issues of the phone getting very hot and non responsive on iOS13.2.3?

Yes.

Seems its an issue on iphones 7 and 8. Thought my pocket was going to catch fire recently while listening to music on airpods. I am having to restart the phone each day at least. I took it to an Apple agent thinking the battery needed replacing (yesterday) and was told its an ios issue and should be resolved eventually.

I am a bit suspicious that Apple just want us to buy newer phones.

mrphil

424 posts

Ultimate Geek

#2360823 26-Nov-2019 10:16

Mahon:

mrphil:

Anyone having issues of the phone getting very hot and non responsive on iOS13.2.3?

Yes.

Seems its an issue on iphones 7 and 8. Thought my pocket was going to catch fire recently while listening to music on airpods. I am having to restart the phone each day at least. I took it to an Apple agent thinking the battery needed replacing (yesterday) and was told its an ios issue and should be resolved eventually.

I am a bit suspicious that Apple just want us to buy newer phones.

Thanks for the reply, you just saved me buying a 11 pro!!

It's happening to my iphone X. Sometimes i have to restart it a few time before it comes right.

I also reset the phone last night and the problem is still there.

Mahon

473 posts

Ultimate Geek

#2360876 26-Nov-2019 11:42

mrphil:

Mahon:

mrphil:

Anyone having issues of the phone getting very hot and non responsive on iOS13.2.3?

Yes.

Seems its an issue on iphones 7 and 8. Thought my pocket was going to catch fire recently while listening to music on airpods. I am having to restart the phone each day at least. I took it to an Apple agent thinking the battery needed replacing (yesterday) and was told its an ios issue and should be resolved eventually.

I am a bit suspicious that Apple just want us to buy newer phones.

Thanks for the reply, you just saved me buying a 11 pro!!

It's happening to my iphone X. Sometimes i have to restart it a few time before it comes right.

I also reset the phone last night and the problem is still there.

Exactly.

Currently talking to Apple about it. Call 0800 1 27753

I have just told them I am so pissed I would now replace it with a samsung. Sadly I had decided to wait for the new models/designs in the 2020 models.

The more people that call the better. I believe the heating is dangerous.

JaseNZ

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#2360908 26-Nov-2019 12:41

I have recently upgraded to the 11 pro max and on the latest firmware, Can't say I have had any issues so far.

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Mahon

473 posts

Ultimate Geek

#2360909 26-Nov-2019 12:42

Apple are quite sure by doing the following will fix it.

Restore your iPhone, iPad, or iPod to factory settings

I am doing it now.

mrphil

424 posts

Ultimate Geek

#2360914 26-Nov-2019 13:09

Mahon:

Exactly.

Currently talking to Apple about it. Call 0800 1 27753

I have just told them I am so pissed I would now replace it with a samsung. Sadly I had decided to wait for the new models/designs in the 2020 models.

The more people that call the better. I believe the heating is dangerous.

did they acknowledge the issue and have a solution?

Mahon

473 posts

Ultimate Geek

#2360940 26-Nov-2019 14:17

mrphil:

did they acknowledge the issue and have a solution?

Only acknowledged the solution. She said that after 5 years or so with no refresh things get a bit mixed up. I am surprised tho...my phone is running much better, but still to test overheating issue.

Dairyxox

1594 posts

Uber Geek

#2361001 26-Nov-2019 16:02

I've been through a few rough Apple updates in my time.

iOS13 would have to be one of the worst.

I'm in the dog box with the missus since advising her to update her iPhone 7 Plus: She has to reboot it daily to keep it operational.

My iPhone Xr doesn't have many issues but gets a bit warm. Battery life has gone from great to just average.

tvOS13 is pretty good. Enjoying the controller support.

ZollyMonsta

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#2361008 26-Nov-2019 16:24

Does anyone else have the issue where you will go to an app but it is unresponsive? even killing the app and relaunching makes no difference. It requires a full reboot (iPhone 11)

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