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224 posts

Master Geek
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  Reply # 164538 15-Sep-2008 15:16
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try putting the iPhone in airplane mode and see if that helps. some other people said it might be a workaround for now.

also plug the iPhone into iTunes and see if a carrier settings update comes and if it doesn't then you have the latest update, so you need to contact first vodafone and inform them of this and also you need to call apple usa and inform them of this otherwise it won't get fixed.

ahmad: On my Nokia cellphone, it didn't matter if the Caller ID for a call/txt read:



1) +6421 abc defg (ie. for TXTs)



or 2) 021 abc defg (ie. for calls)



As long as I had a Contact with a saved number ENDING in "abc defg", it would list "Name of Contact" on the phone.



Not so with iPhone.



Vodafone gives the iPhone 2 different CID formats - one for SMS and one for voice calls (as above). However in order for the iPhone to correct display the name of the contact when this contact rings or TXTs, you have to add BOTH number formats as phone numbers for the contact.



This is stupid! Or am I missing something?

653 posts

Ultimate Geek

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  Reply # 167152 25-Sep-2008 19:11
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Filterer: I have the same problem on the iPhone 3G, I am running v 2.02 with the latest carrier updates.

All my numbers are stored as +64 format and everything works except when 8 digit i.e 021 xxx xx xxx vodafone prepay numbers call me they don't match, no problem when they text me or with any other phone numbers....

Same with v2.1
It is only the 021 xxx xx xxx pre-paid numbers that are causing the issue.  Everything else works a treat.  Is this format unique to NZ?
Fortunately I only have a couple of people with that format.... unfortunately one is my wife... I want to switch her to on account but she wants to keep this painfully long number.  Was advised that this will not port.  Is that still the case?

 
 
 
 


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485 posts

Ultimate Geek
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  Reply # 167156 25-Sep-2008 19:40
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Yes same here x2, practically the only person I know with a number that causes a problem is my fiance, which is also the person who calls me the most and the issue is still present on 2.1

In the mean time I have simply added her as an +64 and 021 number in my phonebook.

From what I understand I would expect this format to be covered by the "Carrier Update" function you see popping up in iTunes from time to time, rather than some global configuration





pɐǝɥ sıɥ uo ƃuıpuɐʇs

:)
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  Reply # 169443 6-Oct-2008 22:38
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Has anyone found a solution to this? iPhone 3G Support tell me im nuts and that its something IM doing wrong!?!
Oh pur-lease! i've had that many phones and iphones that I should know what im doing.

If only Piksel's AppSupport was well.. supported (as well as cydia)? for the iPhone 3G, atleast they always fixed the problems quick snap.





:)
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  Reply # 169672 7-Oct-2008 20:13
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Higuys, well i've worked out what the problem is (no thanks to Apple Support, OR VODAFONE).

Its the PhoneNumberTemplates.plist file that needs altering, because whats happened is that its only reading UP TO 8 digits MAX by default..

I altered mine on my old iphone 1gen (updated to 2.1) to be 9 digits and what do you know, its WORKING! names and everything are being picked up properly!

Wonder how long its going to take apple to realise that this is the issue, or maybe they do know, its just a matter of time before they get off their lazy b-hinds to alter 1 line of code :)





485 posts

Ultimate Geek
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  Reply # 169723 7-Oct-2008 22:57
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confimed - steps to resolve

1) Jailbreak and install the Cydia installer
2) Open Cydia and install the package Erica Utilities, nano and setup SSH
3) SSH into the phone and enter the command 'cd /System/Library/PrivateFrameworks/AppSupport.framework'
4) Create a backup of the file 'cp PhoneNumberTemplates.plist PhoneNumberTemplates.plist.bak'
5) Enter the command 'plutil -c xml1 PhoneNumberTemplates.plist' to convert the file to xml
6) enter the command 'nano PhoneNumberTemplates.plist' and search for the nz section
7) Add another section to the nz section which has 9 rather than 6 ,7 or 8 - it will be obvious when you are here
8) The phone will read the xml so it doesn't need to be converted back to binary format, Save and restart phone

9) Voila

If any one really needs I can send them the file - but you will need to be jailbroken to copy the file across some how




pɐǝɥ sıɥ uo ƃuıpuɐʇs

:)
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  Reply # 169724 7-Oct-2008 23:05
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Filterer: confimed - steps to resolve

1) Jailbreak and install the Cydia installer
2) Open Cydia and install the package Erica Utilities, nano and setup SSH
3) SSH into the phone and enter the command 'cd /System/Library/PrivateFrameworks/AppSupport.framework'
4) Create a backup of the file 'cp PhoneNumberTemplates.plist PhoneNumberTemplates.plist.bak'
5) Enter the command 'plutil -c xml1 PhoneNumberTemplates.plist' to convert the file to xml
6) enter the command 'nano PhoneNumberTemplates.plist' and search for the nz section
7) Add another section to the nz section which has 9 rather than 6 ,7 or 8
8) Save and restart phone

9) Voila


that is 100% correct. except the way i did it was a little simpler.. i used this file called pledit.exe

I have the file if anyone wants it.


you then dont have to convert the file and can upload it and overwite it as is. :)

PM me if anyone needs some help





485 posts

Ultimate Geek
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  Reply # 169729 7-Oct-2008 23:27
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I thought there might be an easier way but I did a quick google but couldn't find any windows apps to edit the plist files




pɐǝɥ sıɥ uo ƃuıpuɐʇs

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  Reply # 169741 8-Oct-2008 00:21
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I've seen the same sort of problems on various phones when I've had numbers stored on the SIM Card and on the phone.

Erasing all info from the SIM Card and just using the phone's memory solved the problem.

Probably doesn't apply to the iPhone, but something that might help someone oneday...

226 posts

Master Geek


  Reply # 169759 8-Oct-2008 07:25
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Are you sure you havent missed one of those carrier updates or something? Mine recognises all the number in my phone book and I have all kinds of formats in it

:)
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  Reply # 169761 8-Oct-2008 07:42
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martin308: Are you sure you havent missed one of those carrier updates or something? Mine recognises all the number in my phone book and I have all kinds of formats in it


Now see thats what I thought. However, It asked me to update the carrier settings, and they're updated and now are 2.7
so im assuming thats alright.

What I think has happened is that Vodafone ran out of numbers ( 021 xxx xxx) and are now replacing them with numbers that look like 021 xxx xxx xxx.

Also, as I posted previously whats happened is that a file in the PHONE (just for clarifcation people thinking its the cell towers fault) that was programmed to only recognise of up to 8 digits after the 02
However the number i was having issues with was 02 xxx xxx xxxx

after copying 6 lines of code, and altering the digit and replaced the copied one with the number 9.
   

then i reuploaded this to my phone, and now its working 100% not one single problem. callerID is working for every contact (as far as i know). But it definitely fixed this one number i had an issue with.

EDIT: Apologies, I didnt exactly ackowledged what you had said.
Different formats are fine, as I have them with all my other contacts, except most if not all your contacts numbers are probably the shorter numbers, not the nice long ones like 02 xxx xxx xxxx

Luckily I kept my old iPhone so I could work this issue out.. Lets hope apple quickly fix this problem, it's becoming a bit of an annoyance.






205 posts

Master Geek
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WorldxChange

  Reply # 169799 8-Oct-2008 10:02
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Have sent a query into Vodafone and also listed this thread, hopefully they can look into it, I don't want to have to jailbreak just to fix this.




226 posts

Master Geek


  Reply # 169801 8-Oct-2008 10:03
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Ah right I see what you are saying now, Ill try and check my phone later today to see what the settings are

:)
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  Reply # 169832 8-Oct-2008 12:12
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joshp: Have sent a query into Vodafone and also listed this thread, hopefully they can look into it, I don't want to have to jailbreak just to fix this.


Out of curiousity, who exactly did you talk to? Vodafone tried to direct me to Apple support (not the vodafone apple support) and yeah, they didnt have many answers either. Other than adding the number twice (which is not a fix).


So yeah. We'll see...

*prays* :P





205 posts

Master Geek
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WorldxChange

  Reply # 169837 8-Oct-2008 12:28
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Just did their contact via email, have yet to receive a reply but expect as much as you have been told.  If so, next stop, apple support :)
Cheers




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