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28 posts

Geek


# 39818 19-Aug-2009 18:39

Being an employee and student at the University of Otago I find I spend much of my time on campus. This means that I have access to the wireless networks all around the place. However I have an issue when it comes to using 3rd party apps that require internet access through wireless. I enjoy using twitter, not much of a poster, but a watcher, but none of the twitter apps I have downloaded for the iPhone work when on the university network. They work perfectly fine when on a private wireless network such as at my flat or at my family home.

Could someone explain to me why this occurs and if there is a possible way to get around this issue? One option I have considered is just to get a data add on but it seems a waste when I have access to a free network.

Apps that I have tried that do not work on the network are: Tweetdeck, TwitterFon, Twitterrific, Tap Tap Revenge and a bunch of other games that ask if I want to upload highscores.

I don't know what other information to give out so I'll just let you know what I know. I have a iPhone 3GS software version 3.0.1. Locally brought from Vodafone NZ so it's unlocked. The university network runs on a secure proxy server.

My knowledge with this sortof stuff is pretty limited so please bear with me!

If anyone could point me to a solution or help out it would be greatly appreciated!

Cheers,
Byron

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73 posts

Master Geek


  # 248768 19-Aug-2009 19:57
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Hmm, not sure. It happens to some of my apps (Distant Shore, Omegle) as well here. I'm a first-year student at Massey University Wellington. Our server also runs on a secure proxy server.

I would also be grateful if someone could provide some info on this.

5136 posts

Uber Geek

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Microsoft

  # 248774 19-Aug-2009 20:15
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put in a proxy server to use when you're on that WLAN profile?

 
 
 
 


283 posts

Ultimate Geek


  # 248802 19-Aug-2009 21:18
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Are you able to browse with Safari on the iphone?

If not then try setting the proxy for the connection to:

proxy.student.otago.ac.nz
port number 3128

it has authentication on it, use your university login and password.




28 posts

Geek


  # 248804 19-Aug-2009 21:21

mikerussellnz: Are you able to browse with Safari on the iphone?

If not then try setting the proxy for the connection to:

proxy.student.otago.ac.nz
port number 3128

it has authentication on it, use your university login and password.



Oops I forgot to mention in my first post I can browse safari, as well as access the App store and iTunes app when using the university network. Those proxy settings are entered in.

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Uber Geek

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  # 248847 19-Aug-2009 22:57
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The proxy is such a pain. Pretty sure Mail doesn't work either.



28 posts

Geek


  # 248849 19-Aug-2009 23:07

Fossie: The proxy is such a pain. Pretty sure Mail doesn't work either.


Yes I agree with that. The mail app doesn't work for me either using the network. That is something I would love to have working!

600 posts

Ultimate Geek

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  # 249688 22-Aug-2009 16:04
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some proxies don't allow non-normal HTTP ports outbound access. So, if the application is trying to use the proxy (for example Google Talk/Jabber/etc), the application won't be able to connect.





 
 
 
 


35 posts

Geek


  # 249701 22-Aug-2009 17:44
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You could always test connecting to a vpn and seeing if it goes through, if I remember right the iPhone is fully capable of connecting via a variety of protocols (check your manual/apple help).

Either set one up at home and connect to your home pc & share its internet or find a free one online and see how it goes.

Might need to find a friendly person in the IT dept to help you if not.

174 posts

Master Geek


  # 249720 22-Aug-2009 19:27

Have you tried checking with the University IT department to see if they can help?

At University of Canterbury we have an internet enabler iPhone app available in the app store. Maybe you could convince your guys to make something simmilar

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  # 249728 22-Aug-2009 19:59
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I've checked the API docs on this. It's actually up to the application to handle proxy authentication if it's requested - the OS won't do it (so Safari will work, apps won't). In my experience, very few application developers actually properly handle proxy authentication (HTTP 407). This isn't specific to iPhone either, .NET is the same - with the same net effect. Contact the application developer and ask them to update the application to properly support proxies with authentication.




I finally have fibre!  Had to leave the country to get it though.




28 posts

Geek


  # 249843 23-Aug-2009 16:38

Thanks for the feedback. I think the best thing to do now is get into contact with IT and see if anything can be done on their end. Looks like I'm not the only trying to figure this out, doing a Google search their are loads of forums with people in the same boat as me.

3 posts

Wannabe Geek


  # 249903 23-Aug-2009 19:51
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All my apps (ebuddy, facebook, skype, twitter) seem to be working fine on campus even the mail app. Not too sure on what i did but only other thing is that it doesnt work at castle 1 and only sometimes at commerce building. Will try find out more info or have a look through the settings next time im at uni.

70 posts

Master Geek


  # 249914 23-Aug-2009 20:52
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Officially the IT department does not support the Iphone. As far as I know, none of the downloaded apps work through the proxy. Only app store and safari works :(

This probably is because most apps don't know how to use a proxy?

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  # 250131 24-Aug-2009 16:18
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They'd know how to connect through a proxy, but almost guaranteed they don't support proxy authentication. Most developers assume the platform will handle that for them, when in fact the platform almost never does.




I finally have fibre!  Had to leave the country to get it though.




28 posts

Geek


  # 250379 25-Aug-2009 15:06

Just been over at the IT building and unfortunately they were unable to help. Bunch of nice people though. The problem lies with the app as many of you have mentioned. Hopefully the developers update their apps to support proxy authentication. Maybe the next OS update will allow 3rd party apps to use the same settings as the network settings.

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