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86 posts

Master Geek


Topic # 50642 25-Nov-2009 11:33
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Hi


I have added my Orcon email account to my iPhone, my ISP is Snap.


I have added two SMTP servers under the iPhone mail account settings section:


1. smtp2.vodafone.net.nz (set as PRIMARY SMTP server)
2. smtp.snap.net.nz


If I am out and about and connected to the 3G network, emails send fine. When I get home and my iPhone connects via WiFi, I have to turn off the PRIMARY SMTP server (vodafone) or I can't send emails.


I have also tried the other option:



1. smtp.snap.net.nz (set as PRIMARY SMTP server)
2. smtp2.vodafone.net.nz


As you would expect, if I am home, emails send fine, but once I connect to the 3G network, I would again need to turn off the PRIMARY SMTP server (snap) to send emails.


In the SMTP settings section on the iPhone it says:


"If mail is unsuccessful using the primary server, it will try the other SMTP servers in succession."


THIS DOESN'T HAPPEN!



Has anyone else experienced this? Or got it too work?


I realise if I use a Gmail account I could send using WiFi or 3G using the same SMTP server, but that's not what I am asking.


Rayden

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137 posts

Master Geek


  Reply # 277225 28-Nov-2009 14:12
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Before I switched to an email provider with a dedicated smtp server had this problem as well. The trick seemed to be to delete the entire account and make sure you set up the vodafone smtp as the primary server right when you setup account, takes ages to authenticate...



Then setup the orcon one as the secondary.



If you still have problems then gmail or something like tuffmail (highly recommended) may be better.



Good luck


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