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bmt

433 posts

Ultimate Geek
+1 received by user: 129


  Reply # 370504 20-Aug-2010 21:56
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20 Aug 2010 15:15:29 Hong Kong Shipment In Transit.
20 Aug 2010 14:09:59 Hong Kong Shipment In Transit.
20 Aug 2010 03:54:27 Hong Kong Shipment Received At Transit Point.
20 Aug 2010 02:07:00 SZ1 Shipment In Transit.
20 Aug 2010 02:02:38 SZ1 Shipment In Transit.
19 Aug 2010 22:05:44 SZ1 Shipment Collected From Sender.

:D

75 posts

Master Geek


  Reply # 370540 21-Aug-2010 00:08
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20 Aug 2010 17:50:00 SZ1 Held Awaiting Correct Address. Follow Up Actions Underway.
20 Aug 2010 15:13:43 Hong Kong Shipment In Transit.
20 Aug 2010 03:54:24 Hong Kong Shipment Received At Transit Point.
20 Aug 2010 02:07:00 SZ1 Shipment In Transit.
20 Aug 2010 02:04:12 SZ1 Shipment In Transit.
19 Aug 2010 20:39:13 SZ1 Shipment Collected From Sender.

WHAT??????????????

75 posts

Master Geek


  Reply # 370569 21-Aug-2010 08:46
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Anyone else got "Held Awaiting Correct Address. Follow Up Actions Underway." ???? :(

Oh no... I just checked my shipping address and I've made a typo... "Christhchurch" - bugger.   Please don't send it back to China....

1539 posts

Uber Geek
+1 received by user: 39

Trusted

  Reply # 370570 21-Aug-2010 08:48
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jared342: Anyone else got "Held Awaiting Correct Address. Follow Up Actions Underway." ???? :(

Oh no... I just checked my shipping address and I've made a typo... "Christhchurch" - bugger.   Please don't send it back to China....


Looks like they got your address wrong :(








20 Aug 2010 
15:13:41 
Hong Kong 
Shipment In Transit. 


20 Aug 2010 
03:54:24 
Hong Kong 
Shipment Received At Transit Point. 


20 Aug 2010 
02:07:00 
SZ1 
Shipment In Transit. 


20 Aug 2010 
02:03:45 
SZ1 
Shipment In Transit. 


19 Aug 2010 
22:08:24 
SZ1 
Shipment Collected From Sender. 



30 posts

Geek


  Reply # 370571 21-Aug-2010 08:51
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jared342: Anyone else got "Held Awaiting Correct Address. Follow Up Actions Underway." ???? :(

Oh no... I just checked my shipping address and I've made a typo... "Christhchurch" - bugger.   Please don't send it back to China....


I have this exact same problem... however my address is 100% correct.

I didn't input a suburb though... but I don't technically have one.

Hopefully it isn't that.

12 posts

Geek


  Reply # 370572 21-Aug-2010 08:53
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Hey guys, long time reader, first time poster.

Looks like I am having the same problem as Jared :|

I did the add to cart in AU shop then swap to NZ shop trick, wonder if that stuffed it up.

The invoice i was sent came from AU_SHOP, never bought online from Apple so not sure if that is normal.

Did you do the cart trick jared?

20 Aug 2010 17:50:00 SZ1 Held Awaiting Correct Address. Follow Up Actions Underway.
20 Aug 2010 15:15:28 Hong Kong Shipment In Transit.
20 Aug 2010 14:09:59 Hong Kong Shipment In Transit.
20 Aug 2010 03:54:27 Hong Kong Shipment Received At Transit Point.
20 Aug 2010 02:07:00 SZ1 Shipment In Transit.
20 Aug 2010 02:02:26 SZ1 Shipment In Transit.
19 Aug 2010 22:03:32 SZ1 Shipment Collected From Sender.

Edit: Just checked I did enter NZ instead of New Zealand, wonder if that stuffed it up :|

Zeb

30 posts

Geek


  Reply # 370573 21-Aug-2010 09:03
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Zebarti: Hey guys, long time reader, first time poster.

Looks like I am having the same problem as Jared :|

I did the add to cart in AU shop then swap to NZ shop trick, wonder if that stuffed it up.

The invoice i was sent came from AU_SHOP, never bought online from Apple so not sure if that is normal.

Did you do the cart trick jared?

20 Aug 2010 17:50:00 SZ1 Held Awaiting Correct Address. Follow Up Actions Underway.
20 Aug 2010 15:15:28 Hong Kong Shipment In Transit.
20 Aug 2010 14:09:59 Hong Kong Shipment In Transit.
20 Aug 2010 03:54:27 Hong Kong Shipment Received At Transit Point.
20 Aug 2010 02:07:00 SZ1 Shipment In Transit.
20 Aug 2010 02:02:26 SZ1 Shipment In Transit.
19 Aug 2010 22:03:32 SZ1 Shipment Collected From Sender.

Edit: Just checked I did enter NZ instead of New Zealand, wonder if that stuffed it up :|

Zeb


Hi, my invoice too came from "AU_APPLE". Don't worry... That's normal.

In the email it says:

Dear Customer,
Thank you for shopping with Apple Sales New Zealand


So that is not the issue.

12 posts

Geek


  Reply # 370576 21-Aug-2010 09:12
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Just found this on iphonenz forum, hope its correct.


If you have Held Awaiting Correct Address. Follow Up Actions Underway as a status, please read.

I have just spoken to TNT regarding this. It does not mean that your phone is still in China. The rep explained that China often gets addresses wrong (50% of the time they have trouble matching and end up just choosing at random as long as it’s in the same country) and this status is a notification to the AKL depot that the address needs to be checked before being moved out to the satellite depots.

Apparently, they have an Apple rep at the depot that checks all flagged addresses before they get sent on, to make sure the delivery addresses Apple have match the one’s TNT have.

She assured me that the phones are still in transit and are still on target for a Monday delivery.


Zeb 

75 posts

Master Geek


  Reply # 370581 21-Aug-2010 09:24
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PRAISE BABY JESUS!!!!! Woohoo... cheers Zeb.

Nah, I didn't do any cart tricks. Just ordered from the Apple NZ store on Sunday 1st Aug.

Wife said I just mis-spelled ChristHchurch so the automated address scanner couldn't match it. A human just needs to work it out. Common.

672 posts

Ultimate Geek
+1 received by user: 67


  Reply # 370591 21-Aug-2010 09:47
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Zebarti: She assured me that the phones are still in transit and are still on target for a Monday delivery. Zeb?


Monday delivery?!

893 posts

Ultimate Geek
+1 received by user: 5


  Reply # 370592 21-Aug-2010 09:50
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Monday delivery to Auckland I assume...... Then distribution around the country and in your hands by Wednesday..... Just guessing....





672 posts

Ultimate Geek
+1 received by user: 67


  Reply # 370595 21-Aug-2010 09:54
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Riiight... Makes sense.

12 posts

Geek


  Reply # 370607 21-Aug-2010 10:52
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Yup that was just a comment from someone on another forum with the same problem, I assumed it was monday to AKL too.

12 posts

Geek


  Reply # 370623 21-Aug-2010 11:49
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Hmm just saw someone else's order that was checked into transit in HK 3 seconds after mine was being delivered in Wellington today :|

My Status is also listed as 'Exception".


30 posts

Geek


  Reply # 370634 21-Aug-2010 12:14
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Wait i see it. Never mind!

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