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432 posts

Ultimate Geek
+1 received by user: 4


  Reply # 358195 29-Jul-2010 11:03
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This is a quote from the vodafone forums from one of their posters "And now this topic is closed as advised by Paul Vodafone will post INFO when Vodafone are allowed to"

TBH I don't know what the believe, EVERY other country has pricing and plans already released yet we don't it seems a bit fishy to me


Haha, it's obvious that Vodafone are just trying to make a powerplay over Telecom. Apple has announced their pricing. Nothing stopping Vodafone from doing so as well.

181 posts

Master Geek


  Reply # 358196 29-Jul-2010 11:05
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Hell, more and more I am thinking about moving over to Telecom, the only thing that I need to see is their data plans

307 posts

Ultimate Geek
+1 received by user: 3


  Reply # 358198 29-Jul-2010 11:06
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UrbanGrafix: This is a quote from the vodafone forums from one of their posters "And now this topic is closed as advised by Paul Vodafone will post INFO when Vodafone are allowed to"

TBH I don't know what the believe, EVERY other country has pricing and plans already released yet we don't it seems a bit fishy to me


Apple MAY be restricting info on the handset, but in terms or calling plans etc i would say that is vfones call.




Disclaimer: Comments I make are NOT on behalf of my employer, these comments are mine and mine alone.

255 posts

Ultimate Geek
+1 received by user: 1


  Reply # 358201 29-Jul-2010 11:09
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Handsomedan: But what you are  missing here, Mikey is that for Vodafone, this is a bad look...for Apple, it's business as usual.

Voda might sell plenty of handsets, but the number of people who were either loyal VF customers or were sitting on the fence may well choose to go to the competition with their shiny new toy.

If VFNZ had been more courteous and forthcoming, I doubt that the level of frustration would have been so high and I'd imagine more would be contemplating staying with them.


Definately. I was a loyal Vodafone customer for many years, since the Bell South days, back when caller ID was an optional extra, and texting was $10/mth and 10c per text after that...

Vodafone needs to learn that customer service HAS to be #1 and should go to any reasonable length to maintain customer satisfaction. This whole silence thing greatly mirrors EXACTLY what they did to me 2-3 years ago.

A burnt customer is a huge liability, burning me has lost them my parents, brother, sister, 2 friends and girlfriend as customers also. Piss off 1, lost 8.

432 posts

Ultimate Geek
+1 received by user: 4


  Reply # 358202 29-Jul-2010 11:10
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What about if Apple have done a deal with both Telecom AND Vodafone, and they both know it. They are both going to launch on Friday - but waiting until the other blinks first to reveal plans?


Thing is - if Telecom announce their plans first, Vodafone will then announce their pricing as equal or cheaper than Telecom. This means Vodafone keep most of their customers.

If Vodafone announce their plans first, Telecom can still make an announcement with better pricing. Even if they miss the launch day, if the offer is good enough they may even convince people to break their contract... that's the way the appear to be playing it.

I think they both have a bad strategy. If Telecom just announced a decent plan now then people might consider leaving Vodafone anyway.

450 posts

Ultimate Geek


  Reply # 358203 29-Jul-2010 11:12
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Handsomedan:
MikeyPI:
Handsomedan: The whole iPhone Launch thing has been very poorly handled by VFNZ, from a PR point of view.

Yes, there's some excitement about the upcoming product, but there's also a large groundswell of resentment which could ultimately end up hurting them immensely.


Then you dont understand PR or marketing. Look through the comments, the people are keen, the device will sell regardless, and maybe sell more as the desparate geeks, rush out and buy it as soon as its out..

Honestly how many people were going to buy one, but now wont after the way its been handled? I will hazard a guess .. ZERO.. 
But what you are  missing here, Mikey is that for Vodafone, this is a bad look...for Apple, it's business as usual.

Voda might sell plenty of handsets, but the number of people who were either loyal VF customers or were sitting on the fence may well choose to go to the competition with their shiny new toy.

If VFNZ had been more courteous and forthcoming, I doubt that the level of frustration would have been so high and I'd imagine more would be contemplating staying with them.





Forth coming with what? confidential NDA agreements? Apple hasnt released any details on their website, yet VFNZ are meant to release the info? 

559 posts

Ultimate Geek
+1 received by user: 2

Trusted

  Reply # 358204 29-Jul-2010 11:14
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i just want my shiny iphone 4 so i can put my cut xt sim down, i got sick of vodafones crap years ago. :(

181 posts

Master Geek


  Reply # 358206 29-Jul-2010 11:14
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What other info can Apple release? They confirmed the release date, they confirmed the price, they confirmed the retailers (vodafone decides who else sells them I believe) - i.e. their retailers first mobile etc

Regardless apple has like nothing left to release

65 posts

Master Geek
+1 received by user: 3


  Reply # 358207 29-Jul-2010 11:15
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Well I'll be buying one on the Online Store tomorrow and then getting an XT micro-sim - any idea what time the Online Store will go live with purchases? Midnight tonight or something more like 8am/9am tomorrow morning?

And do you get a free bumper at the time of purchase or is it something you have to download that app and apply for?

450 posts

Ultimate Geek


  Reply # 358208 29-Jul-2010 11:15
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UrbanGrafix: Actually no. The best PR approach would be to drip information not hold it off when they know the release.
Saying you will do something i.e. release information in a public mail yet not releasing information is absoulty shocking, hell if I was the PR manager I would have at least released something or apologized for the fark up.


It only shocking if your life revolves around the devices, for the rest of the world, its not such a big deal..

UrbanGrafix:If you wanted to give no information i.e. about release date then thats fine as it will build hype as people will want to know when to buy it, but releasing the date and not releasing pricing info will hurt initial sales to the general public but thats not really quantifiable is it.


Do you have economic/marketing statistics to back up that bold claim? As you say its not quantifiable, and the fever everyone is working themselves into seems to dispute that. 
If there was nothing but apathy towards it maybe, but the hype is still there. 

432 posts

Ultimate Geek
+1 received by user: 4


  Reply # 358209 29-Jul-2010 11:15
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Forth coming with what? confidential NDA agreements? Apple hasnt released any details on their website, yet VFNZ are meant to release the info?


Apple has announced their pricing via press release. They haven't updated the website as it is likely stock is allocated initially to Vodafone - whom are deciding not to release the pricing.

42 posts

Geek


  Reply # 358210 29-Jul-2010 11:16
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Download app and apply for - 5-6 week wait though. :(

121 posts

Master Geek


  Reply # 358211 29-Jul-2010 11:16
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MikeyPI:
Handsomedan:
MikeyPI:
Handsomedan: The whole iPhone Launch thing has been very poorly handled by VFNZ, from a PR point of view.

Yes, there's some excitement about the upcoming product, but there's also a large groundswell of resentment which could ultimately end up hurting them immensely.


Then you dont understand PR or marketing. Look through the comments, the people are keen, the device will sell regardless, and maybe sell more as the desparate geeks, rush out and buy it as soon as its out..

Honestly how many people were going to buy one, but now wont after the way its been handled? I will hazard a guess .. ZERO.. 
But what you are  missing here, Mikey is that for Vodafone, this is a bad look...for Apple, it's business as usual.

Voda might sell plenty of handsets, but the number of people who were either loyal VF customers or were sitting on the fence may well choose to go to the competition with their shiny new toy.

If VFNZ had been more courteous and forthcoming, I doubt that the level of frustration would have been so high and I'd imagine more would be contemplating staying with them.





Forth coming with what? confidential NDA agreements? Apple hasnt released any details on their website, yet VFNZ are meant to release the info? 


As has been pointed out previously, Apple NZ has released a press release with pricing info of the 16GB iphone, and overseas carriers have released plans and pricing info.

255 posts

Ultimate Geek
+1 received by user: 1


  Reply # 358212 29-Jul-2010 11:16
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s.joseph: i just want my shiny iphone 4 so i can put my cut xt sim down, i got sick of vodafones crap years ago. :(


Bestmates and number portabilty are a MESS... my other half's bill goes thru the roof cos it costs her a small fortune to call anyone other than VF users... but has no idea who they are.

Guess what? tomorrow she's on XT.

=D

450 posts

Ultimate Geek


  Reply # 358213 29-Jul-2010 11:16
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UrbanGrafix: What other info can Apple release? They confirmed the release date, they confirmed the price, they confirmed the retailers (vodafone decides who else sells them I believe) - i.e. their retailers first mobile etc

Regardless apple has like nothing left to release


Whatever pal, everyone dances to Apple's tune, RRP, date, release schedules, profit share...

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