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86 posts

Master Geek

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  # 419233 19-Dec-2010 22:50
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Hi,

Regarding the sound filtering when you talk - it is a good point you raise. we will look into the matter, and hopefully be able to improve the sound quality soon.

About the inability to personalize ringtones - this is something we are aware of.  we are working towards making this feature available in a future Viber version. stay tuned in our website for updates.

Viber Team. 



505 posts

Ultimate Geek
+1 received by user: 27


  # 420218 22-Dec-2010 01:28
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Theres no way to tell if another viber user is currently connected to a data network? So if i ring a viber friend who is overseas and hes currently NOT connected to a data network (for one reason or the other) it'll switch to a normal gsm cellular call=$$ toll call.

I think viber should alert the user thats its switching to gsm call if the friend isn't on data network. Or does it do something like this already?

I'm just interested in what happens as all the viber calls Ive made to other viber users have been while they were connected to data.

 
 
 
 


86 posts

Master Geek

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  # 420219 22-Dec-2010 01:38
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ALTRON: Theres no way to tell if another viber user is currently connected to a data network? So if i ring a viber friend who is overseas and hes currently NOT connected to a data network (for one reason or the other) it'll switch to a normal gsm cellular call=$$ toll call.

I think viber should alert the user thats its switching to gsm call if the friend isn't on data network. Or does it do something like this already?

I'm just interested in what happens as all the viber calls Ive made to other viber users have been while they were connected to data.


Hi ALTRON,

basically, if you have a friend in your Contact List, and that friend has Viber (the purple "Viber" badge appears next to his name) then everytime you call him through Viber, the call would be free (even if he doesn't pick it up, or his iPhone is even off). you, as the caller, would see the purple Viber call screen, and then the call would time out if he doesn't pick up.

The call screen turns grey, only if you try to call a friend that DOESN'T have Viber installed at all. then, the call is switched to regullar cellular mode, and as i said - you can know about it by the fact that the screen turns grey, and not purple.

in our next version of Viber, we will include such alert that tells the user that the call is switching to cellular mode, thus costing money :)

Hope this helps,
Viber Team. 

Human
2908 posts

Uber Geek
+1 received by user: 98

Subscriber

  # 422463 29-Dec-2010 20:16
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Using it. Loving it. Keeping it.


Great call quality, low bandwidth usage, overall a good app.

I had no problem signing up, however my mate who I usually call with this app did have a delay of 4-5 hours before the activation code came though (He is on Vodafone).

Give it a whirl, costs you nothing. If you need someone to test it with, let me know.





3628 posts

Uber Geek
+1 received by user: 174

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  # 422470 29-Dec-2010 20:57
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It's very easy to use, even my Dad learnt it quickly!!!

86 posts

Master Geek

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  # 423096 1-Jan-2011 00:05
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Hey everyone,
This is the Viber Team.

As we promised, I am now excited to announce that we have a new solution for the SMS-code problem!
If you still did not get the SMS (text message) with the activation code of Viber, please check out the following link that explains how to fix it:
http://support.viber.com/entries/360078-what-should-i-do-if-i-don-t-receive-my-sms-access-code

Please let us know if this really helped you activate and use Viber.

we wish you Happy New Year! :)
the Viber Team.



505 posts

Ultimate Geek
+1 received by user: 27


  # 423662 3-Jan-2011 10:46
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Cant seem to answer viber calls with the inline remote on apple earphones?
(or probably any other brand?)

86 posts

Master Geek

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  # 423869 4-Jan-2011 04:41
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ALTRON: Cant seem to answer viber calls with the inline remote on apple earphones?
(or probably any other brand?)


Yep, iPhone applications do not integrate with accessories like apple earphones, by definition.
there is nothing we (Viber) can do in order to help :(

For now, the only way to answer your calls is through the iPhone itself... 

394 posts

Ultimate Geek


  # 424574 6-Jan-2011 10:51
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loving viber its a great app! Wondering how you guys make money? Well I'm more worried that if your not making money that the service will disapear?




Toys:  iphone 4s; PS3 good times.  13inch macbook pro.   ipad 3. ï£¿ 27inch imac.   airport express & time machine. raspberry-pi running xbmc and a gopro try hard.

T: jptocker@twitter
E: jptocker@gmail.com
www.innocle.co.nz

86 posts

Master Geek

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  # 425119 8-Jan-2011 09:23
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djpaubes: loving viber its a great app! Wondering how you guys make money? Well I'm more worried that if your not making money that the service will disapear?


Thanks for the concern!

Right now we focus on new features, and product development.
At a later stage, we're not certain when yet, we will launch premium services (like calling landlines from Viber, for example) which will be paid services. the current services (Viber-to-Viber and the soon-to-come Text Messaging service) will remain free of course.


But this is not something that's gonna happen soon. Before it does happen we will let our users know, so stay tuned :)

Viber. 

86 posts

Master Geek

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  # 430797 24-Jan-2011 23:11
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Hi,

I'm excited to announce that Viber 1.1 has just been released.This new version focuses on the addition of small new features, and mainly - bug fixes.For release notes and the full fix list, I invite you to visit Viber's AppStore page and download Viber 1.1

In addition, I would like to draw your attention to our major updates in our Privacy Policy. We changed confusing clauses and made them much clearer, in accordance to users' feedback.We would like to thank you for that feedback in the past 2 months, that allowed us to improve and better our service noticeably.

If you have any questions, don't hesistate to ask.

Thank you,Viber Media.

129 posts

Master Geek


  # 430800 24-Jan-2011 23:25
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Use it on my iphone 4 and partners 3g. works great. fantastic app.!!

Con

49 posts

Geek


  # 433962 1-Feb-2011 21:48
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Hello Viber,

Please help.

Am helping owner with a Iphone 2g/jail broken 3.1.2

We have downloaded push doctor and notifications are on.
We cannot get the phone to move past the "continue" stage...

Help is much appreciated...

Cheers

86 posts

Master Geek

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  # 433987 1-Feb-2011 22:23
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Con: Hello Viber,

Please help.

Am helping owner with a Iphone 2g/jail broken 3.1.2

We have downloaded push doctor and notifications are on.
We cannot get the phone to move past the "continue" stage...

Help is much appreciated...

Cheers


Hi,
Thanks for the message.
I'm afraid that Viber officially supports iPhone 3G and above, and it is stated in our website :(
If it still doesn't get passed the "continue" button even after Push Doctor, then that must be the reason..

We apologize.

viber. 

xpd

Chief Trash Bandit
9515 posts

Uber Geek
+1 received by user: 1617

Mod Emeritus
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Lifetime subscriber

  # 434251 2-Feb-2011 13:04
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Just installed and tested.... Im on 2D (ported V/fone) and txt arrived within a minute.
Tried with a workmate and works great - now pushing a few more staff to get it installed :)




XPD / Gavin / DemiseNZ

 

Server : i3-3240 @ 3.40GHz  16GB RAM  Win 10 Pro    Workstation : i5-3570K @ 3.40GHz  16GB RAM  RX580 4GB Win 10 Pro    Console : Xbox One

 

https://www.xpd.co.nz - Games, geeks, and more.     Now on BigPipe 100/100 and 2Talk


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