Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


5 posts

Wannabe Geek


Topic # 87800 7-Aug-2011 20:07
Send private message

Hi there everyone.

Has anyone ever come across the 1015 error from iTunes when updating their iPhone or other iDevice? I purchased my iPhone 3GS off trademe, and went to upgrade to the latest firmware 4.3.5 last night, but in attempting this my iPhone has been rendered useless. It is simply stuck on the 'Connect to iTunes screen'. I am also unable to restore to previous firmware either. 

Has anyone else come across this problem? Any help is much appreciated!

Create new topic
2353 posts

Uber Geek
+1 received by user: 373

Trusted

  Reply # 503094 7-Aug-2011 20:25
Send private message

Has the Phone been "jailbroken" before? I have never seen a jailbreak "break" a phone in the past..
Is the phone a NZ phone (ie factory unlocked) or overseas phone which you will have to jailbreak to make work?

Try and put the phone into recovery mode and try again.




5 posts

Wannabe Geek


  Reply # 503096 7-Aug-2011 20:32
Send private message

I believe it was fully unlocked, as I had it running on the XT network?
I have tried many times, and a few youtube tutorials to try and fix it. But i still cannot make it past the connect to itunes screen.
It was jailbroken, but i didnt want this. So i went to upgrade the software so it would take away the jailbreak, but now this has happened.

2353 posts

Uber Geek
+1 received by user: 373

Trusted

  Reply # 503101 7-Aug-2011 20:58
Send private message

Put iPhone in DFU mode and try and upgrade. If stuck after it boots.. try tiny umbrella to knock it out of this mode.

Putting it back to older firmware usually doesn't work as the Apple Servers only allow usually to validate installing the latest version.

You have latest version of itunes installed?












5 posts

Wannabe Geek


  Reply # 503108 7-Aug-2011 21:18
Send private message

Just tried from DFU mode. It still claims it is unable to do so , error 1015. Tries TinyUmbrella to 'Exit Recovery', but it still just boot to the Connect to iTunes screen.

Latest edition of iTunes, on pc.

Unbeleivable that Apple is able to do this

2353 posts

Uber Geek
+1 received by user: 373

Trusted

  Reply # 503110 7-Aug-2011 21:23
Send private message

I am pretty sure the jailbreak is the thing which broke it so it was not upgradeable




5 posts

Wannabe Geek


  Reply # 503113 7-Aug-2011 21:39
Send private message

Should i even try calling Apple? Will they even fix it for $$ if they know it has been jailbroken?

566 posts

Ultimate Geek
+1 received by user: 82

Trusted

  Reply # 503116 7-Aug-2011 21:55
Send private message

Take the sim card out and try again.

2353 posts

Uber Geek
+1 received by user: 373

Trusted

  Reply # 503117 7-Aug-2011 21:56
Send private message

They usually don't "fix" iPhones.. just replace them with a refurnished iPhone when its broken and claimed under warrenty/CGA. I would say det your $$ back from the person who sold it to you. Unless they said "don't upgrade it because I jailbroke it" then you legally should be fine.

Saying all that.. I have fixed many people's iPhones in various states software wise and maybe able to get it into a usable state if you want to send it to me. The iPhone programs I have used in the past are usually much better in getting it sorted out than windows programs.








5 posts

Wannabe Geek


  Reply # 503127 7-Aug-2011 22:35
Send private message

Have tried this both with, and without the sim card.

I think I will stay away from Apple. Im sure I will be able to fix it, I just need to take the time to do look into it more detailed. If not, I will try and get someone else to, perhaps you LennonNz

9 posts

Wannabe Geek


  Reply # 506203 14-Aug-2011 11:16
Send private message

Take a look at your computers "hosts" file, if it contains a line like:

74.208.105.171 gs.apple.com

Then remove it. The update should work after that

That line is put in by some jailbreak tools (like tinyumbrella) to redirect apple's check that validates the firmware. When doing a normal non-jailbreak update you need that line removed.

1 post

Wannabe Geek


  Reply # 513617 29-Aug-2011 19:15
Send private message

Hi Kxer and other friends... Were u able to find a solution to your I-Phone Error 1015 problem?

I am facing the same problem with my I-Phone 3GS. I bought the phone in India and got it unlocked in Singapore so that I can use it here. The phone was working perfectly till yesterday when I tried to update iOS 4.3.5 for my i-tunes. The phone went to recovery mode and is not stuck with a itunes logo and a USB chord showing up. When I try to restore, it shows an Error 1015 in the end and does not restore.

Can anyone help me with this?? Also please elaborate the response as I am quite a novice.

Thanks in advance

Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

Hawaiki Transpacific cable ready-for-service
Posted 20-Jul-2018 11:29


Microsoft Dynamics 365 Business Central launches
Posted 10-Jul-2018 10:40


Spark completes first milestone in voice platform upgrade
Posted 10-Jul-2018 09:36


Microsoft ices heated developers
Posted 6-Jul-2018 20:16


PB Technologies charged for its extended warranties and warned for bait advertising
Posted 3-Jul-2018 15:45


Almost 20,000 people claim credits from Spark
Posted 29-Jun-2018 10:40


Cove sells NZ's first insurance policy via chatbot
Posted 25-Jun-2018 10:04


N4L helping TAKA Trust bridge the digital divide for Lower Hutt students
Posted 18-Jun-2018 13:08


Winners Announced for 2018 CIO Awards
Posted 18-Jun-2018 13:03


Logitech Rally sets new standard for USB-connected video conference cameras
Posted 18-Jun-2018 09:27


Russell Stanners steps down as Vodafone NZ CEO
Posted 12-Jun-2018 09:13


Intergen recognised as 2018 Microsoft Country Partner of the Year for New Zealand
Posted 12-Jun-2018 08:00


Finalists Announced For Microsoft NZ Partner Awards
Posted 6-Jun-2018 15:12


Vocus Group and Vodafone announce joint venture to accelerate fibre innovation
Posted 5-Jun-2018 10:52


Kogan.com to launch Kogan Mobile in New Zealand
Posted 4-Jun-2018 14:34



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.