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freitasm

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  #544419 11-Nov-2011 22:27
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Come on, the world is not gonna end if one doesn't have a mobile phone before Monday or Tuesday.




 

 

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codyc1515
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  #544422 11-Nov-2011 22:32
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freitasm: Come on, the world is not gonna end if one doesn't have a mobile phone before Monday or Tuesday.

I'm sure if you we're promised something and paid top dollar, say, on a new car and was told you would have it by Friday and they said oh wait, we're not so sure we can have it to you by then but we will hopefully have it to you sometime next week. You'll just have to wait indefinitely and no, we do not have a tracking number! Meanwhile, you need that car to take a trip to visit family far away.

Also, nobody said anything about the world ending.

 
 
 
 


thecripplernz
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  #544424 11-Nov-2011 22:34
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you're gonna ride your iphone to go see family?

codyc1515
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  #544426 11-Nov-2011 22:37
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thecripplernz: you're gonna ride your iphone to go see family?

Wow, oh, wow! Its called an analogy. Read my post again.

JimmyC
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  #544440 11-Nov-2011 23:01
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Teeps: 

 I have a smile on my face and am sitting here typing this forum post instead, wanting to publicly thank Telecom for just being great. It's not very often you see something positive said about a company on a forum as we're all too quick to post when we have problems, but very few people follow up or post good experiences.


Couldn't agree more. All I've wanted is a supplier to take an interest in the technology they provide. And despite the queues, stress and late night, that's exactly what the Willis St Telecom team provided today. Kudos indeed. 

JarrodM
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  #544458 12-Nov-2011 00:46
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janetg: Has anyone had theirs shipped from the nz apple store yet?


I believe my mate has received his this afternoon. He updated his twitter a couple of times saying "Order Status: Prepared for Shipment =D" then "Item Status: Package Departed for Auckland, New Zealand" then "Item Status: Package in Transit to Napier, New Zealand" then finally "Welcome to the family :D" and the last one was accompanied by a picture of an iPhone 4 box, iPhone 4S box and an iPad box. 

alasta
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  #544466 12-Nov-2011 06:06
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thecripplernz: you're gonna ride your iphone to go see family?


I bet there's an app for that. ;)

 
 
 
 


freitasm

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  #544476 12-Nov-2011 08:05
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codyc1515:
freitasm: Come on, the world is not gonna end if one doesn't have a mobile phone before Monday or Tuesday.

I'm sure if you we're promised something and paid top dollar, say, on a new car and was told you would have it by Friday and they said oh wait, we're not so sure we can have it to you by then but we will hopefully have it to you sometime next week. You'll just have to wait indefinitely and no, we do not have a tracking number! Meanwhile, you need that car to take a trip to visit family far away.

Also, nobody said anything about the world ending.


But it wasn't promised for Friday was it? There was a line saying the delivery would be after a few days, not on launch date.

 




 

 

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Behodar
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  #544478 12-Nov-2011 08:18
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codyc1515: What it said on the website, what it said in the email and what the CSR reps all said was different. This was the primary reason for me ordering from Telecom vs. Vodafone: the communication was clear initially but it is no longer so. Next time I think its very clear: order straight from Apple.

That's interesting because all the information that I received from Telecom has been consistent. The site said delivery would be 3-5 days after the 11th, and my confirmation email (which was sent yesterday) also says 3-5 days.

codyc1515
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  #544490 12-Nov-2011 09:00
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freitasm:
codyc1515:
freitasm: Come on, the world is not gonna end if one doesn't have a mobile phone before Monday or Tuesday. 
 
I'm sure if you we're promised something and paid top dollar, say, on a new car and was told you would have it by Friday and they said oh wait, we're not so sure we can have it to you by then but we will hopefully have it to you sometime next week. You'll just have to wait indefinitely and no, we do not have a tracking number! Meanwhile, you need that car to take a trip to visit family far away. 

Also, nobody said anything about the world ending.
 

But it wasn't promised for Friday was it? There was a line saying the delivery would be after a few days, not on launch date. 

 

Yes, it was. It said in the email that was sent on Tuesday that it should arrive in 3-5 days. I would interpret this as meaning from Friday to Saturday or Sunday. It didn't say anything in the email about it being from Friday.

freitasm

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  #544493 12-Nov-2011 09:05
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See Behodar reply before yours for dates.




 

 

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codyc1515
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  #544494 12-Nov-2011 09:09
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freitasm: See Behodar reply before yours for dates.

I saw that, look heres what Telecom said on the 8th: to expect delivery in 3-5 days.

Dear Cody Cooper,

Thank you for your recent order on the Telecom mobile store placed at 
15:10 on 08/11/2011.

Your order reference number is: 6055-000XXX66

Order summary

iPhone 4S 32GB White
Prepaid

Your total one off charge is:    $1,199.00

Prices include GST.

Your order will be delivered to:
Delivery will be toCody Cooper, XXX District Road, Palmerston, Palmerston, 9430


We are now processing this order and we will contact you by email once 
your order has been confirmed and dispatched. You can expect delivery 
between 3 to 5 days.

Should you have any queries at all regarding your order, please reply to 
this email.

Thank you again for ordering online with Telecom.

Behodar
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  #544503 12-Nov-2011 09:31
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I forgot about that email and you're right. However, to be fair, it looks like a standard template and the site clearly said before ordering that delivery would be 3-5 days after the 11th.

periodicgraham
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  #544506 12-Nov-2011 09:52
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Bought my 4s from Telecom in Sylvia Park at 5pm last night, my 2degrees sim died at about 9pm and my telecom sim is still yet to activate 13 hours later.

Anyone else stuck in number porting limbo?

codyc1515
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  #544514 12-Nov-2011 10:15
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Behodar: I forgot about that email and you're right. However, to be fair, it looks like a standard template and the site clearly said before ordering that delivery would be 3-5 days after the 11th.

Yes but the website also said that online pre-orders took priority over those in store. Now look at who was first to get them: in store or those who we're supposed to have priority online? Yeah, thought so.

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