codyc1515: Yes but the website also said that online pre-orders took priority over those in store. Now look at who was first to get them: in store or those who we're supposed to have priority online? Yeah, thought so.
As far as stock availability goes the preorders probably did take priority though. I'm sure the shops are only allocated stock after the online orders had been taken into account, and most likely still do so. If there had been lots of online orders the supply in shops would have been constrained but you would have been guaranteed your order as it was placed online.
When you placed your order, it very clearly said that you would receive it 3-5 days after the 11th, this was plain to see before you placed your order and these are the conditions on which you placed your order and you knew this as we had discussed it earlier. Just because the wording in the email came as the standard wording saying 3-5 days I would not expect this to override the information you were given when you decided to place the order, it is obviously the standard wording. It was ovbious that the agreement with Apple was to not ship before 11th so getting upset and holding onto just one piece of information when all the others say different is unrealistic and only causing you upset.