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GSManiac
258 posts

Ultimate Geek


  #540119 1-Nov-2011 22:42
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my home button is  sometimes quite unresponsive and takes a few presses for it to work.
But why do Apple only give refurbishments as replacements?? Who would want a 2nd hand phone when their original is under warranty ?

Loismustdye

709 posts

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  #540304 2-Nov-2011 12:52
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Got the refurbished unit back today, now I have to update to ios5 and restore it :-(
Although I can thankfully out the se w995 back in the drawer where it belongs lol

 
 
 
 


ricky1981
209 posts

Master Geek


  #540845 3-Nov-2011 19:09
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I had the same problem, got a replacement within 2 days from Apple. Seems a common issue and is hardware rather than software related, apparently it can be fixed with compressed air or a new button but since mine was under warranty I just sent mine back. I will probably get a 4S and my missus will have the 4 so if it happens again then I'll try the compressed air.

Loismustdye

709 posts

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  #541810 6-Nov-2011 21:45
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GSManiac: my home button is  sometimes quite unresponsive and takes a few presses for it to work.
But why do Apple only give refurbishments as replacements?? Who would want a 2nd hand phone when their original is under warranty ?


From what I have been led to believe Apple don't repair but replace with a refurbished unit.
Maybe to speed up the turn around process from handing the phone in to repair to receiving it back?  

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