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Topic # 152434 26-Sep-2014 12:48
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2x simple voip desk phones for 2talk. sick of using ATA's . Old ciscos etc are fine.

I am in Chch. PM me or 022 3476289 


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  Reply # 1138181 26-Sep-2014 12:48
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Hey, have you listed a price, location and how much shipping would be to other parts of New Zealand? Also if you are asking for a PM make sure your Privacy settings allow your account to receive PM otherwise people can't contact you. Also note if you are selling something we ask you to offer to other members first. Links to private sales (including Trade Me posts) aren't accepted anymore and will be removed.




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  Reply # 1138238 26-Sep-2014 13:40
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I've got a Yealink phone that works 100% with 2talk - can register 2 different lines, and takes about 5mins to setup.

PM me if you're interested.




 
 
 
 


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  Reply # 1138789 27-Sep-2014 16:30
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Yealink have the worst reliability of any VoIP phone I've owned. I've had 3 of them fail on me. 1 was replaced under warranty, another was just out of warranty but after I applied some (public) pressure to Yealink, they replaced it and the other is used by my Mother and that too has gone faulty.

They also had a lot of bugs with their firmware and every new release was worse then the previous. Emailing Yealink about this was a waste of time.

Snom is a bit techo to configure but once configured work ok. The few times I have done anything with Panasonic, they seem to be ok, but not as featured as other VoIP phones. Give Cisco a miss. The hardware quality is good but they are very proprietory. Basically designed to work with Callmanager not Asterisk as 2talk uses.




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  Reply # 1138801 27-Sep-2014 16:50
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MichaelNZ: Yealink have the worst reliability of any VoIP phone I've owned. I've had 3 of them fail on me. 1 was replaced under warranty, another was just out of warranty but after I applied some (public) pressure to Yealink, they replaced it and the other is used by my Mother and that too has gone faulty.

They also had a lot of bugs with their firmware and every new release was worse then the previous. Emailing Yealink about this was a waste of time.

Snom is a bit techo to configure but once configured work ok. The few times I have done anything with Panasonic, they seem to be ok, but not as featured as other VoIP phones. Give Cisco a miss. The hardware quality is good but they are very proprietory. Basically designed to work with Callmanager not Asterisk as 2talk uses.


I had a discussion with have a friend in the US at a conference last month.  He's deployed somewhere in the vicinity of 10,000 Yealink phones in the past year and have had the lowest failure rate of any brand of hardware. Even Yealink are openly proclaiming they have the lowest failure and return rate of any phone brand in the market right now. One can only presume you had bad luck because facts certainly don't back your claim. 5 years ago Yealink had very dodgy firmware, I haven't encountered a major problem affecting day to day use for probably 2 or 3 years now but compared to other brands of hardware such as Cisco that I deploy thousands of per year, the Yealink phones are only a small percentage. T2x/T3x phones look ugly but perform well. The T4x phones are fantastic.

Not all Cisco phones are designed for CM - yes the 79xx phones are but all of the SPA9xx, SPA3xx and SPA5xx series phones work perfectly in a SIP environment and still have one of the best GUIs and provisioning of any phone on the market. The new Panasonic kit is fantastic but not suitable for configuration by somebody who knows nothing about VoIP which is obviously the case of the OP. All setup really needs top be done via auto provisioning.




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  Reply # 1140813 27-Sep-2014 18:22
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sbiddle:
MichaelNZ: Yealink have the worst reliability of any VoIP phone I've owned. I've had 3 of them fail on me. 1 was replaced under warranty, another was just out of warranty but after I applied some (public) pressure to Yealink, they replaced it and the other is used by my Mother and that too has gone faulty.

They also had a lot of bugs with their firmware and every new release was worse then the previous. Emailing Yealink about this was a waste of time.

Snom is a bit techo to configure but once configured work ok. The few times I have done anything with Panasonic, they seem to be ok, but not as featured as other VoIP phones. Give Cisco a miss. The hardware quality is good but they are very proprietory. Basically designed to work with Callmanager not Asterisk as 2talk uses.


I had a discussion with have a friend in the US at a conference last month.  He's deployed somewhere in the vicinity of 10,000 Yealink phones in the past year and have had the lowest failure rate of any brand of hardware. Even Yealink are openly proclaiming they have the lowest failure and return rate of any phone brand in the market right now. One can only presume you had bad luck because facts certainly don't back your claim. 5 years ago Yealink had very dodgy firmware, I haven't encountered a major problem affecting day to day use for probably 2 or 3 years now but compared to other brands of hardware such as Cisco that I deploy thousands of per year, the Yealink phones are only a small percentage. T2x/T3x phones look ugly but perform well. The T4x phones are fantastic.

Not all Cisco phones are designed for CM - yes the 79xx phones are but all of the SPA9xx, SPA3xx and SPA5xx series phones work perfectly in a SIP environment and still have one of the best GUIs and provisioning of any phone on the market. The new Panasonic kit is fantastic but not suitable for configuration by somebody who knows nothing about VoIP which is obviously the case of the OP. All setup really needs top be done via auto provisioning.



I have not had any problems with Yealink devices, they're pretty good for cheaper phones and are defiantly not the worst out there.




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  Reply # 1142915 28-Sep-2014 11:28
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I'm well aware Yealink have their fanbois - their products look good (because they borrowed their design cues from others) and generally perform well for basic tasks - for as long as they are working.

However they are still poor quality. When you find the spots at which they break, they break badly. 2 of my phones failed due to PoE issues. Failed, as in, for good.

The other one only rings sometimes. Don't know why and don't care. It's going to be e-waste recycle binned shortly.

The firmware works for basic use (like making and receiving calls) but the versions I updated to a couple of years back were full of bugs. I ended up settling on 3 (or 4?) versions old firmware as the least bad of the choices.

sbiddle:

I had a discussion with have a friend in the US at a conference last month.  He's deployed somewhere in the vicinity of 10,000 Yealink phones in the past year and have had the lowest failure rate of any brand of hardware. Even Yealink are openly proclaiming they have the lowest failure and return rate of any phone brand in the market right now.



How are these statistics compiled? I'm always weary of claims I can't verify from my ow experience, because I've seen too many cases of brazen manipulation.

1. What customer base was the phones deployed to? If deployed to a 'basic use' customer base it is quite likely they had less issues, especially if not using PoE or doing anything beyond basic config.

2. Did they have a robust system for keeping records on what was sent out and what came back? Recently I had a manager of a certain supermarket which has deployed automatic checkouts tell me they were very reliable and had no issues. Turns out they weren't collecting any data. Everytime the machines returned an error/exception (which was often), the checkout manager just made the problem go away.

3. I take Yealink's claims with a grain of salt. Of course they have the lowest returns because they are based in China and they make it difficult (in my experience) to get a product replaced past the local distributor's warranty (12 months). I only got mine replaced through persistence, multiple public comments in a forum where they advertised, and a few calls to their UK office. I still had to send the item to Australia...




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  Reply # 1142916 28-Sep-2014 11:36
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Not ringing sounds like it's configured incorrectly.

I'm by no means a fanboi, I'm just defending them against claims of being poor quality. Having deployed lots of them I would certainly have no issues continuing to do this, and support them.





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  Reply # 1142918 28-Sep-2014 11:47
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sbiddle: Not ringing sounds like it's configured incorrectly.

I'm by no means a fanboi, I'm just defending them against claims of being poor quality. Having deployed lots of them I would certainly have no issues continuing to do this, and support them.



My Mother has the Yealink phone. Sometimes it audibly rings, other times only flashes the light (Incoming calls). It's really random.

My Snom works as expected.

What do you suggest, please?




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