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534 posts

Ultimate Geek
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# 209009 8-Mar-2017 23:11
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I have a Microsoft Surface Pro (the first version) and need a new charger plug as the wire on mine has split and sparks came out of it when I plugged it in yesterday so don't really want to risk using it again. The plug is pictured below. Does anyone happen to have a surplus one of these that's still working?

 

Thanks

 

 

 


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3277 posts

Uber Geek
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  # 1733422 9-Mar-2017 07:27
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Where is the split? IIRC they recalled and replaced the plug part, on the right of your photo I think. If it's on the other end it might still be worth contacting Microsoft and see what they say.


35 posts

Geek
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  # 1733471 9-Mar-2017 07:36
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pb tech seems to sell the chargers as well if you can't find them 2nd hand.

 

 

 

https://www.pbtech.co.nz/product/NBPOEM19446/Microsoft-OEM-Surface-Pro-1-Pro-2-Power-adapterCha


 
 
 
 


270 posts

Ultimate Geek
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  # 1733507 9-Mar-2017 09:32
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Pretty sure I have one at home you can have.

 

I'll take a look tonight and PM you if I do.





 



534 posts

Ultimate Geek
+1 received by user: 74


  # 1733534 9-Mar-2017 10:10
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Thank you very much.

 

 

 

sidefx:

 

Where is the split? IIRC they recalled and replaced the plug part, on the right of your photo I think. If it's on the other end it might still be worth contacting Microsoft and see what they say.

 

 

Yeah it's at the end of the wire at the plug end. Didn't know about it being recalled, although I haven't got a receipt or anything. It was given to us by my partner's sister a couple of years ago when we were up there over Xmas time. She had been given money by her work to buy a computer so bought that, then decided she didn't like it and preferred Apple so it had been sitting in a cupboard unused, and we mentioned we were looking at getting a new computer for my partner so she said we may as well take this.


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Uber Geek
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  # 1733535 9-Mar-2017 10:12
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Ah, you can pretty much just buy\use any plug with a figure 8 end to replace it then :)

 

 

 

https://www.pbtech.co.nz/product/CABDNX9054/DYNAMIX-2-Meter-2-Pin-figure-8-power-cable-Figure

 

 

 

 

 

BTW here's the recall:

 

 

 

https://www.microsoft.com/surface/en-us/support/warranty-service-and-recovery/powercord

 

 




534 posts

Ultimate Geek
+1 received by user: 74


  # 1733541 9-Mar-2017 10:23
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Ah right, thanks! Thought I'd need the whole thing, but that makes it simple if I can just get that part. Don't worry about it Tockly, I'll grab one of those from PB Tech or somewhere, and let you know if it doesn't work and I still need one. The figure 8 bit seems smaller than other ones I've got, so I'll just take it into PB Tech to make sure I get the right thing.




534 posts

Ultimate Geek
+1 received by user: 74


  # 1734071 9-Mar-2017 22:52
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Found a figure 8 cord from something else at home and it works with it so thanks for that tip sidefx. Wouldn't have even thought of doing that, assumed I needed a whole new charger. Also ordered the replacement through the recall link as it only needed the serial number and not a receipt.


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