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11 posts


Topic # 131144 10-Oct-2013 11:18 Send private message

Hi all,

I have a homeline with Flip and was previously with Slingshot which is where I got my phone number. Whenever my parent rings me on a toll call I hear a single beep, like the sound you get when someone is pressing one of the numbers on the phone when dialing. I hear it on my end but the caller can't hear it on theirs and it happens quite a few times during the conversation but I'm not doing anything to cause it.

I don't have call waiting or any other services set up with my phone as I mainly just use it for broadband. It doesn't do it with local calls. I've bought a new handset, the batteries are charged, just can't figure out why it happens. Does anyone have any idea what could be causing it? It did it when I was Slingshot as well.

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Biddle Corp

  Reply # 912160 10-Oct-2013 15:51 Send private message

Same network so it's not surprising the issue still exists.

As to what it is, it could be a number of things but I'm sure they'll be able to tell you.

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  Reply # 912164 10-Oct-2013 16:05 Send private message

They are using a cordless phone with the buttons on it and they are accidently pressing button on face or with hand holding the hand piece.



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Biddle Corp

  Reply # 912165 10-Oct-2013 16:07 Send private message

On rereading this are you meaning a DTMF tone?

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  Reply # 912170 10-Oct-2013 16:12 Send private message

I don't know what DTMF stands for, but it is possible it's my parent accidentally hitting buttons, she has issues with anything technological. I've asked her and she doesn't think she does. >

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  Reply # 912172 10-Oct-2013 16:20 Send private message

It would be strange if the Parent did it on every call to you, but you could check by calling them from your mobile.

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  Reply # 913820 11-Oct-2013 19:16 Send private message

Some peoples voices set off inband dtmf detection which will get replaced with an actual tone by the network.

That is why inband detection is bad.


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