Flip free broadband service announced

Forums › 2degrees (including Slingshot, Orcon, Flip, Stuff Fibre, MyRepublic, 2talk and Vocus) › Flip free broadband service announced

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553 posts

Ultimate Geek

#680243 1-Sep-2012 22:53

This looks great - I was just about to sign up and get a second phone line via Telecom (we currently have Naked broadband, but need a regular line as well), could I just sign up for this or is that something that you guys aren't supporting just yet?

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mattwnz

20043 posts

Uber Geek

#680255 1-Sep-2012 23:44

They were discussing this on the radionz tech program. One thing I liked the sound of, was that they said that the unused broadband quota rolls into the next month if you don't use it, so doesn;t expire. It would be good if other providers did this too.

insane

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#680264 2-Sep-2012 01:11

mattwnz: They were discussing this on the radionz tech program. One thing I liked the sound of, was that they said that the unused broadband quota rolls into the next month if you don't use it, so doesn;t expire. It would be good if other providers did this too.

Kinect/TrustPower have been doing that for years on selected plans. I think the trend these days is to offer caps large enough so that it becomes a non-issue.

sbiddle

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#680280 2-Sep-2012 08:06

CamH: This looks great - I was just about to sign up and get a second phone line via Telecom (we currently have Naked broadband, but need a regular line as well), could I just sign up for this or is that something that you guys aren't supporting just yet?

If you need a line just for voice it may or may not be a smart move. If you just want voice calling a VoIP line would be way smarter and save you around $40 per month. If you want a regular POTS like and live in Christchurch or Wellington this is only going to cost you $41.60 with Telecom anyway so you're still be saving $

CamH

553 posts

Ultimate Geek

#680473 2-Sep-2012 17:57

sbiddle:
CamH: This looks great - I was just about to sign up and get a second phone line via Telecom (we currently have Naked broadband, but need a regular line as well), could I just sign up for this or is that something that you guys aren't supporting just yet?

If you need a line just for voice it may or may not be a smart move. If you just want voice calling a VoIP line would be way smarter and save you around $40 per month. If you want a regular POTS like and live in Christchurch or Wellington this is only going to cost you $41.60 with Telecom anyway so you're still be saving $

We've currently got VoIP but need POTS as well, which is the reason for the second phone line, and really, at $10 or so extra, I would much rather pay that and have a backup broadband connection, or something that I can connect our hotspot too so that visitors aren't using up my speed and bandwidth :)

ajw

1930 posts

Uber Geek

#680481 2-Sep-2012 18:13

CamH: This looks great - I was just about to sign up and get a second phone line via Telecom (we currently have Naked broadband, but need a regular line as well), could I just sign up for this or is that something that you guys aren't supporting just yet?

Have you tried the address checker on their website yet, flip says so far only 60% of the country is connectable with them.

CamH

553 posts

Ultimate Geek

#680600 2-Sep-2012 23:24

ajw:
CamH: This looks great - I was just about to sign up and get a second phone line via Telecom (we currently have Naked broadband, but need a regular line as well), could I just sign up for this or is that something that you guys aren't supporting just yet?

Have you tried the address checker on their website yet, flip says so far only 60% of the country is connectable with them.

Yep we're within their zone, just need to figure out now if I can sign up as a "second phone line". Will call them tomorrow

ScottHoogerbrug

172 posts

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#680644 3-Sep-2012 08:44

CamH:
ajw:
CamH: This looks great - I was just about to sign up and get a second phone line via Telecom (we currently have Naked broadband, but need a regular line as well), could I just sign up for this or is that something that you guys aren't supporting just yet?

Have you tried the address checker on their website yet, flip says so far only 60% of the country is connectable with them.

Yep we're within their zone, just need to figure out now if I can sign up as a "second phone line". Will call them tomorrow

Hi CamH,

We don't do second lines as they can be costly and complex to install.

Flip is just focusing on primary lines at the moment.

Good to hear this though - definitely taking note of the demand for it.

flip.co.nz

NonprayingMantis

6434 posts

Uber Geek

#680702 3-Sep-2012 10:20

CamH:
sbiddle:
CamH: This looks great - I was just about to sign up and get a second phone line via Telecom (we currently have Naked broadband, but need a regular line as well), could I just sign up for this or is that something that you guys aren't supporting just yet?

If you need a line just for voice it may or may not be a smart move. If you just want voice calling a VoIP line would be way smarter and save you around $40 per month. If you want a regular POTS like and live in Christchurch or Wellington this is only going to cost you $41.60 with Telecom anyway so you're still be saving $

We've currently got VoIP but need POTS as well, which is the reason for the second phone line, and really, at $10 or so extra, I would much rather pay that and have a backup broadband connection, or something that I can connect our hotspot too so that visitors aren't using up my speed and bandwidth :)

If you want POTS and VOIP, then you only need one phone line, surely?

tritex

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#687712 18-Sep-2012 13:38

I understand Flip is only available on certain cabinets and exchanges, but what is weird is this. Apparently Flip is not available at my address but it is available next door on both sides and across the road and even the front flat which shares what i believe is the same line fom the same road side pillar. Could this be a mistake on Flips address ID system or is it genuinely not available?

ScottHoogerbrug

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#687715 18-Sep-2012 13:47

It's the nature of exchange coverage unfortunately it's down to a house level.

Always good to double check though. Give us a call on 0800 60 SALES and we can try from our end.

flip.co.nz

tritex

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#687720 18-Sep-2012 13:53

Further to my last post: It looks like Flip's address finder is the issue, theres 4 or 5 different listings for my address. It's 204B and 204/B and 2 - 204 and then the list repeats again, each brings a different result to if Flip is available. Maybe Flip need to take a look at the address finder?

Nebbie

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#688121 19-Sep-2012 12:07

Has anyone had flip installed?
I'm sure many people here would like to know how it went..... I don't think anyone would use flip here as "geeks" tend to use more then what's on offer but you may know someone who has signed up?

I'm thinking of signing my grandfather I've set him up with dialup of what he uses once a month or less.

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ajw

1930 posts

Uber Geek

#688125 19-Sep-2012 12:11

Nebbie: Has anyone had flip installed?
I'm sure many people here would like to know how it went..... I don't think anyone would use flip here as "geeks" tend to use more then what's on offer but you may know someone who has signed up?

I'm thinking of signing my grandfather I've set him up with dialup of what he uses once a month or less.

They do have some feedback here.

http://support.flip.co.nz/categories/20038073-customer-forums

And also on their facebook page.

tritex

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#688449 19-Sep-2012 21:19

They don't offer "Wiring Maintenance Insurance" like the other Telcos do. That is annoying and a bit risky considering everytime i move i seem to need a new socket or wiring for normal broadband performance which TCL have so far always done for no extra charge other than the move fee / wiring maintenance fee.

ADSL2 with TCL consistently gives me above 10Mbps and generally 15 - 17MBPS. I find it unlikely a discount company could meet that?... Anyone joined and found the speed is the same as the others? I know when my neighbour was with Slingshot it was the most shocking speeds she had ever received (worse than ADSL1)

It does work out about $50.00 per month cheaper for me though so i hope to await some feedback from oithers.

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