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53 posts

Master Geek


# 111088 23-Oct-2012 21:03
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Hi

I appear to be getting slow international traffic much to the annoyance of the other members of the household!
The line and local speedtests are fine in the 8 - 10 Mbits/sec range. No complains there. However overseas I struggle to get more than 1Mbits/sec down loads. In many cases the upload is much better than download. Latest speedtest.net to Texas 0.37MBit/sec down 0.73 MBits/sec up.

Am I asking for too much? 

Cheers

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19282 posts

Uber Geek
Inactive user


  # 705338 23-Oct-2012 21:08
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What plan are you on?

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53 posts

Master Geek


  # 705348 23-Oct-2012 21:29
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johnr: What plan are you on?

Broadband Unlimited Pack


 
 
 
 


19282 posts

Uber Geek
Inactive user


  # 705350 23-Oct-2012 21:35
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So AYCE? Managed traffic

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53 posts

Master Geek


  # 705352 23-Oct-2012 21:40
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Do they state that on their website?

306 posts

Ultimate Geek


  # 705358 23-Oct-2012 21:40
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Its called congestion .. Learn to live with it cheers

19282 posts

Uber Geek
Inactive user


  # 705360 23-Oct-2012 21:41
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ad: Do they state that on their website?


Might be a good time to have a read and yes traffic is managed

637 posts

Ultimate Geek


  # 705367 23-Oct-2012 21:44
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Right now I'm getting 2.7Mbps down, 0.66MBps up to Houston on the 200GB plan. And this is while torrenting at a little over 1Mbps.

 
 
 
 


2460 posts

Uber Geek


  # 705369 23-Oct-2012 21:45
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ad:
johnr: What plan are you on?

Broadband Unlimited Pack



In that case, it's probably the throttling/etc. If you want faster speeds, try a non-unlimited plan.


354 posts

Ultimate Geek


  # 705370 23-Oct-2012 21:46
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I know other people who were on AYCE and had similar problems. They switched to a different ISP and their bandwidth improved dramatically.



151 posts

Master Geek


  # 705390 23-Oct-2012 22:02
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I can confirm that this is a NEW problem. Getting slow speeds outside of New Zealand and has only been like this since a few days ago. New Zealand and Australia seem fine, anywhere else is 0.12-0.75 Megabits down, most sites are unloadable and just time out. I thought the plan was scaled, so new customers joining shouldn't affect current customers? Therefore shouldn't the speed be pretty consistent? Been on unlimited for a good 4-5 Months now and this problem has only been over the last couple of days. Usually when the speeds drop it isn't this drastic.

1002 posts

Uber Geek

Trusted
Slingshot

  # 705578 24-Oct-2012 11:14
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ad: Hi

I appear to be getting slow international traffic much to the annoyance of the other members of the household!
The line and local speedtests are fine in the 8 - 10 Mbits/sec range. No complains there. However overseas I struggle to get more than 1Mbits/sec down loads. In many cases the upload is much better than download. Latest speedtest.net to Texas 0.37MBit/sec down 0.73 MBits/sec up.

Am I asking for too much? 

Cheers

Ad


Hi, 



International traffic is affected by a lot of different things such as routing, international congestion, B party server congestion/issues and Unlimited plan depending on the data.

What sites in particular are you having issues with?

If you would like me to look into this you can PM me your account number.



Thanks,
Ben




5 posts

Wannabe Geek


  # 705943 24-Oct-2012 21:19
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The Unlimited plan's internet speed becomes very slow now and even it took me some time to open the reply page.

33 posts

Geek


  # 706598 26-Oct-2012 00:13
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pcpop: The Unlimited plan's internet speed becomes very slow now and even it took me some time to open the reply page.


same here.. you are not alone :|

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