International Traffic issues on Orcon at moment?

Forums › Vocus (including Slingshot, Orcon, Flip, Stuff Fibre and CallPlus) › International Traffic issues on Orcon at moment?

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516 posts

Ultimate Geek

#782050 15-Mar-2013 07:56

Out of curiosity. Why your NOC page never updated when things break? Its generally always updated after you have fixed it. That to me sounds a bit back ward. When the issue is happening is when you should notify customers not after wards. If you update the NOC customers could see that and lower probably the call and ticket volume thus saving you guys time....Not to mention start wondering what the issue is and start complaining etc....just my 2 cents.

brookz

215 posts

Master Geek

#782441 15-Mar-2013 19:10

sweet cheers sounddude

brookz

215 posts

Master Geek

#782557 16-Mar-2013 00:42

still unable to play games online, ping still spiking 150 - 600. How do I go about getting my line checked out, they had no problem at this house untill they changed to my orcon plan btw.

PassiveFever81

365 posts

Ultimate Geek

#782558 16-Mar-2013 00:53

brookz: still unable to play games online, ping still spiking 150 - 600. How do I go about getting my line checked out, they had no problem at this house untill they changed to my orcon plan btw.

I was having major problems in MW3 on the 360 tonight, one minute it was fine (4 bar) then suddenly people would start skipping across my screen or freezing in place, sure enough I was the only one on 1 bar then the internet would suddenly decide to be dialup speed for a minute, then back to normal. grr

Sounddude

I fix stuff!
1813 posts

Uber Geek

Trusted

Vocus

Lifetime subscriber

#782611 16-Mar-2013 10:11

brookz: still unable to play games online, ping still spiking 150 - 600. How do I go about getting my line checked out, they had no problem at this house untill they changed to my orcon plan btw.

Contact the helpdesk, they will be able to help.

It may not be your line, but you are constantly being disconnected and your latency from the Orcon BNG to your modem is very very high. It could be the other people in the house maxing out your line.

brookz

215 posts

Master Geek

#782630 16-Mar-2013 11:47

Ah nah definitely not the case, My old lady only trolls trademe and my bro plays(well trys to now) this game called eve. And like I said they had no problems here untill they switched over to orcon from telstra.

brookz

215 posts

Master Geek

#782632 16-Mar-2013 12:02

Getting no where with your wonderfully skilled call center :(

MadEngineer

2155 posts

Uber Geek

Trusted

#782716 16-Mar-2013 17:03

Sounddude:
brookz: still unable to play games online, ping still spiking 150 - 600. How do I go about getting my line checked out, they had no problem at this house untill they changed to my orcon plan btw.

Contact the helpdesk, they will be able to help.

lawl. like providing the requested four speedtests that get sent to file13

brookz

215 posts

Master Geek

#782820 16-Mar-2013 23:51

another night of dogshiz Orcon interwebs

PassiveFever81

365 posts

Ultimate Geek

#782882 17-Mar-2013 11:56

This really happens way too often orcon!

Just tried to load a youtube video, it wouldn't load anything, so I tried a speedtest.
These are the problems that completely screw over any form of online gaming, when it goes from 27/9Mb 45ms to Sydney to this...

Seems like it craps out for a few minutes then its back to normal speed. Really makes no sense.

shreddakj

39 posts

Geek

#782884 17-Mar-2013 12:01

Brandonrnz: This really happens way too often orcon!

Just tried to load a youtube video, it wouldn't load anything, so I tried a speedtest.
These are the problems that completely screw over any form of online gaming, when it goes from 27/9Mb 45ms to Sydney to this...

Seems like it craps out for a few minutes then its back to normal speed. Really makes no sense.

Same thing happened to me, I was watching a twitch stream and it just lagged out completely, and now it's getting lag about every 10 seconds.

doublehell

110 posts

Master Geek

#782885 17-Mar-2013 12:01

Brandonrnz: This really happens way too often orcon!

Just tried to load a youtube video, it wouldn't load anything, so I tried a speedtest.
These are the problems that completely screw over any form of online gaming, when it goes from 27/9Mb 45ms to Sydney to this...

Seems like it craps out for a few minutes then its back to normal speed. Really makes no sense.

QFT.

12pm Sunday 17/03