mercutio: they're probably getting ddosed again. hence why there should be auto-nulling of ddos targets on dsl network.
Quite well might be a DDOS attack, there seems to be a upsurge of DDOS attacks in the past month.
The problem with DDOS attacks is well its distributed from many sources (often faked) and to many destination.
If a person with a large enough bot net had access to 1000's bots its very easy to max out NZ ISP's international transit links with almost entirely the DDOS attack.
DDOS Attack detection is a bit of a pain and I suspect orcon are trying to attack it by setting a low QoS on ICMP traffic of what I have noticed most attacks the method is ICMP as the source can be faked really easy and some poor person somewhere around the world suddenly gets hammered with a load of replys.
Oriphix: Yet no ETA nothing on the Network Status page. This is so bad for the 3rd largest ISP in NZ to be like this.
Usually faults have no ETR until the cause of the fault has been diagnosed this is standard across allot of telco's around the world and in NZ.
The reason why is customers moan more if they give a ETR and the ETR is not meet because it was a "Estimated Time of Resolution" and a fault cause was not meet. Sadly the fix to stop the "moaning" is to keep people in the dark about the problem until the cause has been diagnosed then release the ETR and then usually the fault is fixed before the ETR time is up.
Also :-P Orcon is NZ 4th Largest ISP so I understand.... Xtra, TCL(Now Vodaclear), Slingshot, Then Orcon.... (Excluding Mobile Network)