Chorus guy turns up and said have you got problems with the line. I said "Orcon seems to think so" But I have got a text here to say its fixed. He says Oh ?
So we do a quick speed test - 14.74 mb Auckland then
a test to paulo Alto 1.87 mb sec and LA 1.9 mb/sec
He says what do you want me to do ? Its obviously not your line if your getting almost 15 mb/sec to Auckland.
I am glad that I just did not have to go through an hour of torture with the Orcon Help desk for them to still lie to my face. ( Well I am sure the support on the ground is not aware of the larger systemic issues with Orcon. So they are not lying on purpose.
Basically my take is that Orcon have over subscribed their service and are being cheapskates on the international traffic.
I am looking around for a new provider whom can deliver a fair and honest deal.
I am supposed to be in a one year contract and I am sure there will be some hair pulling to get out of it. But frankly speaking Orcon promises one think and delivers another and I would say they are in breach of their contract.
I will post here once I have my new ISP and inform of some speed tests.