Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5

Amp

16 posts

Geek


  #815492 10-May-2013 21:31
Send private message

This is ridiculous, its taking minutes to load up Gmail, Google reader, anything HTTPs, WTF is happening.

Amp

16 posts

Geek


  #815495 10-May-2013 21:36
Send private message

Amp: This is ridiculous, its taking minutes to load up Gmail, Google reader, anything HTTPs, WTF is happening.


Ahh I see

from network status - One of the international link providers that we (and other ISPs) use lost connectivity this morning. Traffic has been moved to other international links, however customers may still experience some slowness when using international websites or other Internet traffic. The provider is working to restore the link. We are sorry for the inconvenience.


So its nearly 10pm Friday night,  whats the betting nothing will happen till Monday

 
 
 
 


51 posts

Master Geek

Vocus

  #815509 10-May-2013 21:57
Send private message

We are still working on this and will continue it is resolved - best case scenario would be within the next few hours.  Unfortunately the fault is upstream of our network so we are dependent on our supplier to address the issue.

If the issue isn't resolved tonight we have arranged a temporary augment of our IP Transit to cater for some of the lost capacity - so we have multiple cards in play.

Apologies for the inconvenience, this is an international fibre fault, and timely to identify and resolve across multiple networks.

Amp

16 posts

Geek


  #815511 10-May-2013 22:00
Send private message

Thanks Adrian for the reply, sorry if I sound so frustrated. If you get any updates can you post here please ?

51 posts

Master Geek

Vocus

  #815595 11-May-2013 07:19
Send private message

Hi guys - the issue was resolved at 2am - required a card replacement by an upstream carrier.  Apologies for the service disruption - our engineers did a good job of balancing the capacity that we had to limit the impact.

Amp

16 posts

Geek


  #815596 11-May-2013 07:27
Send private message

Thanks Adrian :-) Skyping the family in the UK this morning and its a clear picture and snappy speed from the look of it

Amp

16 posts

Geek


  #816301 12-May-2013 18:05
Send private message

Amp: Thanks Adrian :-) Skyping the family in the UK this morning and its a clear picture and snappy speed from the look of it



however downloads are still crawling,  Looks like my static address which was outside the shaping range is now included.  This is annoying  so I guess I'll start shopping around for a ISP that doesn't shape.  Snap is looking promising at the moment.

 
 
 
 


51 posts

Master Geek

Vocus

  #816339 12-May-2013 18:36
Send private message

Amp, if you can PM me your account details I will look into why you are experiencing slow service.  We are not yet into peak time, so I am surprised that you are experiencing delays.

Adrian 

685 posts

Ultimate Geek

Trusted

  #816410 12-May-2013 20:45
Send private message

Ah, This had been irritating me for the last few days, Great to hear it should be back to normal when I get home.

93 posts

Master Geek


  #816816 13-May-2013 15:32
Send private message

I'm on 250GB limited, and over the weekend it seemed to me that bandwidth is better.  Both Netflix and Hulu seemed to be a little faster (as in watchable).

I'll try to note down my experiences over the next couple of nights and post what I'm seeing...

140 posts

Master Geek


  #816907 13-May-2013 17:31
Send private message

Amp:
Amp: Thanks Adrian :-) Skyping the family in the UK this morning and its a clear picture and snappy speed from the look of it



however downloads are still crawling,  Looks like my static address which was outside the shaping range is now included.  This is annoying  so I guess I'll start shopping around for a ISP that doesn't shape.  Snap is looking promising at the moment.


Don't think it's shaping, theres some sort of issue upstream. We're suffering the same thing, have been for nearly 2 weeks - on the static ip range 119.224.* 

Still waiting for a resolution before my flatmates move us to another provider. 

2754 posts

Uber Geek

Trusted

  #816968 13-May-2013 19:00
Send private message

AdrianD: Amp, if you can PM me your account details I will look into why you are experiencing slow service.  We are not yet into peak time, so I am surprised that you are experiencing delays.

Adrian 


Is @freitasm able to add a "Slingshot" company badge on to AdrianD's profile please? Sorry AdrianD but I'd like to be absolutely sure that I can send in my account details in to you securely.. 

Thanks. Laughing




Sony

 

--

 

NZ TechBlog Follow me on Twitter | My Geekzone blog | Sharesies Referral | Electric Kiwi Referral | UberEats Referral Code: eats-17atx


1002 posts

Uber Geek

Trusted
Slingshot

  #816991 13-May-2013 19:41
Send private message

sonyxperiageek:
AdrianD: Amp, if you can PM me your account details I will look into why you are experiencing slow service.  We are not yet into peak time, so I am surprised that you are experiencing delays.

Adrian 


Is @freitasm able to add a "Slingshot" company badge on to AdrianD's profile please? Sorry AdrianD but I'd like to be absolutely sure that I can send in my account details in to you securely.. 

Thanks. Laughing




You can send them to me if you like?



Cheers -Ben




Cloud Guru
4062 posts

Uber Geek

Trusted
Snowflake
Subscriber

  #817120 13-May-2013 23:30
Send private message

when did the upstream change from global gateway to vocus?




1002 posts

Uber Geek

Trusted
Slingshot

  #817227 14-May-2013 10:12
Send private message

Regs: when did the upstream change from global gateway to vocus?


Hey, 



It was a few weeks ago.

Cheers,
Ben




1 | 2 | 3 | 4 | 5
View this topic in a long page with up to 500 replies per page Create new topic




News »

Freeview On Demand app launches on Sony Android TVs
Posted 6-Aug-2020 13:35


UFB hits more than one million connections
Posted 6-Aug-2020 09:42


D-Link A/NZ extends COVR Wi-Fi EasyMesh System series with new three-pack
Posted 4-Aug-2020 15:01


New Zealand software Rfider tracks coffee from Colombia all the way to New Zealand businesses
Posted 3-Aug-2020 10:35


Logitech G launches Pro X Wireless gaming headset
Posted 3-Aug-2020 10:21


Sony Alpha 7S III provides supreme imaging performance
Posted 3-Aug-2020 10:11


Sony introduces first CFexpress Type A memory card
Posted 3-Aug-2020 10:05


Marsello acquires Goody consolidating online and in-store marketing position
Posted 30-Jul-2020 16:26


Fonterra first major customer for Microsoft's New Zealand datacentre
Posted 30-Jul-2020 08:07


Everything we learnt at the IBM Cloud Forum 2020
Posted 29-Jul-2020 14:45


Dropbox launches native HelloSign workflow and data residency in Australia
Posted 29-Jul-2020 12:48


Spark launches 5G in Palmerston North
Posted 29-Jul-2020 09:50


Lenovo brings speed and smarter features to new 5G mobile gaming phone
Posted 28-Jul-2020 22:00


Withings raises $60 million to enable bridge between patients and healthcare
Posted 28-Jul-2020 21:51


QNAP integrates Catalyst Cloud Object Storage into Hybrid Backup solution
Posted 28-Jul-2020 21:40



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.